Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New password not updated in 'Saved Passwords' list

  • 3 replies
  • 7 have this problem
  • 3 views
  • Last reply by cor-el

more options

i have a saved user/pwd for some site. when the pwd changed, it didn't prompt to change it. i finally went in to the 'saved passwords' list and removed this record. now it's not prompting to save the new pwd, not even the same user. thanks for your help.

i have a saved user/pwd for some site. when the pwd changed, it didn't prompt to change it. i finally went in to the 'saved passwords' list and removed this record. now it's not prompting to save the new pwd, not even the same user. thanks for your help.

All Replies (3)

more options

Did you check the exceptions?

  • Tools > Options > Security: Passwords: Exceptions

Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode.

  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Permanent Private Browsing mode"
more options

thank you. i did check the exceptions, the website is not there. i also have 'remember history' and no private browsing. it works for some websites and not for others. but it used to work for all websites. is it possible that some websites just block this option ? thank you, ruti

more options

Some sites like PayPal and bank sites use autocomplete="off" to prevent Firefox from saving and filling the name and the password.

If a site uses autocomplete="off" then look at this article for a bookmarklet to remove that autocomplete attribute and Firefox will offer to store the name and password.