Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox cannot open pictures in F/B, but Internet Explorer does. Why?

  • 5 replies
  • 48 have this problem
  • 1 view
  • Last reply by Mepo

more options

While surfing Facebook.com I was unable to view pictures on any sites I visited while using Firefox 3.6.13. I exited Firefox and opened Internet Explorer 8.0.6+, and all photos opened without any trouble. How can I view pictures on Facebook.com while using Firefox?

While surfing Facebook.com I was unable to view pictures on any sites I visited while using Firefox 3.6.13. I exited Firefox and opened Internet Explorer 8.0.6+, and all photos opened without any trouble. How can I view pictures on Facebook.com while using Firefox?

All Replies (5)

more options

It is possible that you clicked "Block Images" in the right-click context menu while saving an image.

See:

You can use these steps to check if images are blocked:

  • Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
  • Go to the Media tab of the "Tools > Page Info" window.
  • Select the first image link and scroll down through the list with the Down arrow key.
  • If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
more options

Thanks for your effort, but as there were no checked boxes, I think that this fix will not help me with this bug.

more options

Do you have any image exceptions listed in "Tools > Options > Content: Load Images > Exceptions "?

more options

Sorry to report that I've no such exceptions. I'm sure that this is going to end up as an unchecked box, or a misspelled word or something really silly. Thanks for taking the time to help me ... I appreciate it !

more options

OK - No blocked images, no exceptions listed. By the way - thank you Cor-el for the good try - appreciated.

Photos contained in the body of the email just do not appear. If I then load IE the same email shows all the content without any problem.

Now another hiccup. Today I tried to read an old email that had been sent to me. No text showed at all. Went to IE and there all the text showed without a problem.