Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't open a new tab since last update. Can open tabs in Explorer, but not firefox. Even when right clicking.

  • 2 replies
  • 42 have this problem
  • 1 view
  • Last reply by java_junkie

java_junkie
java_junkie
more options

Running Win Vista, and recenctly got latest update to firefox for my Dell Inspirion. Now when I click to add a new tab, nothing happens. Right click, and I get the menu box, but I click on new tab and nothing happens. I opened Explorer, and was able to open a new tab just fine. If I want to open another browser, I have to open a whole new window. Please let me know if I neede uninstall and reinstall Firefox. I've rebooted serveral times, and running a virus scan tonight.

Running Win Vista, and recenctly got latest update to firefox for my Dell Inspirion. Now when I click to add a new tab, nothing happens. Right click, and I get the menu box, but I click on new tab and nothing happens. I opened Explorer, and was able to open a new tab just fine. If I want to open another browser, I have to open a whole new window. Please let me know if I neede uninstall and reinstall Firefox. I've rebooted serveral times, and running a virus scan tonight.

All Replies (2)

TonyE
TonyE
  • Moderator
more options

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

java_junkie
java_junkie Question owner
more options

Don't you hate it when it's that easy and you missed it? I see the toolbar I downloaded was powered by Ask.com, but it was actually for Crowdstar a company who makes games for Facebook. Namely, the It Girl game. One more reason I'm hating this game and Crowdstar. Hope this helps other Firefox users. And yes, I fully embrace my dorkiness for playing a game called It Girl.