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Location access not working.

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  • Last reply by cor-el

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I am unable to use location access in my mac firefox browser. When using the Met office uk for example I get this message each time. Sorry. We could not get your position because your web browser or device did not give permission to use your location. I have looked at the preference settings and the met office is allowed.

I am unable to use location access in my mac firefox browser. When using the Met office uk for example I get this message each time. ''Sorry. We could not get your position because your web browser or device did not give permission to use your location.'' I have looked at the preference settings and the met office is allowed.
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You can check the "Access your location" setting in "Tools -> Page Info -> Permissions". Also make sure you have enabled this feature in the Mac OS settings.

  • System Preferences -> Security & Privacy -> Privacy -> "Location Services" (left-side menu)
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Chosen Solution

You can check the "Access your location" setting in "Tools -> Page Info -> Permissions". Also make sure you have enabled this feature in the Mac OS settings.

  • System Preferences -> Security & Privacy -> Privacy -> "Location Services" (left-side menu)