Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hi, I keep getting error message An error occurred while sending mail. The mail server responded: 5.7.1 5BB3FA131DC35DDA Message content rejected due to suspe

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Toad-Hall

Joshis
Joshis
more options

For the last 3 days I have been getting the error message when trying to send emails " An error occurred while sending mail. The mail server responded: 5.7.1 5BB3FA131DC35DDA Message content rejected due to suspected spam. OB703. Please check the message and try again". I have contacted Telstra but have told me seeing as that I can send emails via their webmail service it is nothing on their end. I have checked all outgoing email settings as per the troubleshooting page.

Thanks

Josh

For the last 3 days I have been getting the error message when trying to send emails " An error occurred while sending mail. The mail server responded: 5.7.1 5BB3FA131DC35DDA Message content rejected due to suspected spam. OB703. Please check the message and try again". I have contacted Telstra but have told me seeing as that I can send emails via their webmail service it is nothing on their end. I have checked all outgoing email settings as per the troubleshooting page. Thanks Josh

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

If you look on the testra web help pages you will find you are not the only one who has suffered from this.


check if your computer IP address is blacklisted in Spamhaus TRy resetting you computer IP address.