Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When adding a new folder, It will not take a name. (OS=Win7Pro)

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

more options

I have just installed Firefox in a new DELL XPS8900-2 with Win7Pro. When I bookmark a web page and try to put it into a new folder the new folder dialogue box will not accept any letters but gives the folder the name "NEW FOLDER"

I have just installed Firefox in a new DELL XPS8900-2 with Win7Pro. When I bookmark a web page and try to put it into a new folder the new folder dialogue box will not accept any letters but gives the folder the name "NEW FOLDER"

All Replies (1)

more options

Are you using Sync to sync the bookmarks?

Does this still happen if you disconnect Sync?


If you use Sync then best is to disconnect Sync while performing maintenance/repair efforts to files in the Firefox profile folder.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also: