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Why can't I use the front-facing camera on my Microsoft Surface when using Firefox Hello?

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  • 1 has this problem
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  • Last reply by philipp

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This question was poised earlier but no real solution was presented. I also cannot select to use the front-facing camera on my Microsoft Surface Pro 3. Firefox Hello seems like an awesome app, but I won't be using it if I can't video chat while looking at the screen. Please help, I really want to use this app.

This question was poised earlier but no real solution was presented. I also cannot select to use the front-facing camera on my Microsoft Surface Pro 3. Firefox Hello seems like an awesome app, but I won't be using it if I can't video chat while looking at the screen. Please help, I really want to use this app.

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hello finkalex, this is certainly something on the roadmap for improvements to firefox hello, but it isn't possible to do this as creator of a conversation yet. as a workaround you could try disabling the rear camera in the windows device manager: http://windows.microsoft.com/en-us/windows-8/where-is-device-manager