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Firefox crashes :

  • 2 replies
  • 1 has this problem
  • 31 views
  • Last reply by FredMcD

jkchun
jkchun
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AvailablePageFile: 4312801280 AvailablePhysicalMemory: 1478295552 AvailableVirtualMemory: 1937108992 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 61669376 BreakpadReserveSize: 41943040 BuildID: 20140911151253 CrashTime: 1410918468 Email: jkchun@kt.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1410764939 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 124 StartupTime: 1410918467 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7306477568 TotalPhysicalMemory: 3654135808 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 32.0.1

I met safe mode also...

AvailablePageFile: 4312801280 AvailablePhysicalMemory: 1478295552 AvailableVirtualMemory: 1937108992 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 61669376 BreakpadReserveSize: 41943040 BuildID: 20140911151253 CrashTime: 1410918468 Email: jkchun@kt.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1410764939 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 124 StartupTime: 1410918467 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7306477568 TotalPhysicalMemory: 3654135808 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 32.0.1 I met safe mode also...

All Replies (2)

guigs
guigs
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Hi jkchun, There were reported crashes in this past release for 32.0.1 that should be fixed in 32.0.2. However to double check can you please go to about:crashes to submit your recent crashes and copy the report ids with "bp" in front of them.

FredMcD
FredMcD
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In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.