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T'bd hangs mostly at startup (Mac)

Hi to all ! On a MacBook Pro under Sequoia 15.3.1 whenever I launch T'bd (128.8.0esr) it opens but accepts no command and the message screen is empty. The CPU usage … (читать ещё)

Hi to all ! On a MacBook Pro under Sequoia 15.3.1 whenever I launch T'bd (128.8.0esr) it opens but accepts no command and the message screen is empty. The CPU usage is about 25%. Nothing else of importance runs on the computer. The same happens sometimes in the middle of a session. I removed Norton 360 just in case: no help. I could not correlate this behavior with any change I or the software updates did (it worked perfectly well until ~end 24). When I wait (15-30 min) and the messages finally appear. I tried killing an relaunching T'bd but it does not make much of a difference. Would someone have an idea where I could search to solve that? Thanks in advance for any help. Max.

Задан max.wach 6 месяцев назад

Дан ответ Wayne Mery 6 месяцев назад

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addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (читать ещё)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Задан russellofthedesert 6 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 6 месяцев назад

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addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (читать ещё)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Задан russellofthedesert 6 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 6 месяцев назад

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addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (читать ещё)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Задан russellofthedesert 6 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 6 месяцев назад

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addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (читать ещё)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Задан russellofthedesert 6 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 6 месяцев назад

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addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (читать ещё)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Задан russellofthedesert 6 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 6 месяцев назад

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Thunderbird Addons Website 502 Error

https://addons.thunderbird.net The addons website for Thunderbird appears to be down with a 502 bad gateway error. Thank you for your time. Zach … (читать ещё)

https://addons.thunderbird.net

The addons website for Thunderbird appears to be down with a 502 bad gateway error.

Thank you for your time.

Zach

Задан Zach Rice 6 месяцев назад

Дан ответ James (doing minimal support dowdays) 6 месяцев назад

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Dropped Frames on High Bitrate Youtube Videos Linux when using Global Scaling

During what I assume are high bitrate sections of YouTube videos (e.g. lots of movement, high resolution) YouTube will constantly drop frames. Video for example: https:… (читать ещё)

During what I assume are high bitrate sections of YouTube videos (e.g. lots of movement, high resolution) YouTube will constantly drop frames.

Video for example: https://www.youtube.com/watch?v=KLuTLF3x9sA

I have tried: • Safe Mode • Installing the Flatpak and testing in that, which also has a fresh profile as I don't use the Flatpak version • Testing different related about:config settings – I can't remember them all now, but I tested every one I found googling that is related to the issue or hardware acceleration.

Hardware acceleration is for sure working. Turning it off makes the video drop to one or two FPS.

Chromium has no problem with the same video. However, you can see from the screenshots that both read the resolution/scaling of my screen differently, and it implies that Firefox is rendering something like 6314 x 3552 while Chromium is rendering at UHD, the resolution of the screen and my video. If I turn off all my Global Scaling, Firefox stops dropping frames (the same info box on YouTube states resolution is UHD), reinforcing my theory about scaling being the issue. Both are confirmed to be using native Wayland.

Задан rhyme_relays_0k 10 месяцев назад

Дан ответ rhyme_relays_0k 6 месяцев назад

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Hardware acceleration dropping frames on videos with small viewport resolutions

Hi! I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small view… (читать ещё)

Hi!

I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small viewport resolution, it starts to drop frames. (I would test with other sites but only know of youtubes stats for nerds system to detect issues like this) For example a viewport resolution of 1250x703 does not drop frames, however by unmaximising the screen and the viewport resolution drops to 681x383, it begins dropping frames.

Using my 2nd monitor which has a smaller actual resolution, the video drops frames unless fullscreened, see recordings below. Test A | Firefox Maximised but video not fullscreen Test B | Firefox Maximised and video fullscreen This issue also occurs with picture-in-picture mode.

Disabling hardware acceleration fixes this issue but for some reason only affects firefox, using MS Edge with "graphics acceleration" enabled does not result in this issue. Is this potentially an issue specifically with how firefox handles hardware acceleration? Also since I require hardware acceleration to be enabled for 3D model work in my browser, is there something I'm missing here that would allow me to keep hardware acceleration on but not have this issue?

Any help is much appreciated, thanks!

Задан Roltair 6 месяцев назад

Дан ответ Roltair 6 месяцев назад

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There is no email program associated to perform the requested action. Please install an email or, if one is already installed, create an association in the Default Programs panel.

When I right click on a document [Show More Options/Send To] Thunderbird email I get the following notice: There is no email program associated to perform the requested a… (читать ещё)

When I right click on a document [Show More Options/Send To] Thunderbird email I get the following notice: There is no email program associated to perform the requested action. Please install an email or, if one is already installed, create an association in the Default Programs panel. I've been using TB for multiple years with zero problems, this started when I recently reloaded Windows 11 from scratch (due to a bot virus issue). I have reloaded TB 3 or 4 times. I have also tried creating an association to MapiMail which hosed my Send To link. I had to import a new Send To link from my wifes PC after restoring the registry entry for MapiMail. I have always used the 64 bit version, so the 32 bit version is not for me. I am out of ideas? Anybody else have this problem?

Задан rwliebert 10 месяцев назад

Дан ответ rwliebert 10 месяцев назад

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Thunderbird 128.5.2esr (Ubuntu 24.04) hangs after a few minutes completely

Hello, I use Thunderbird 128.5.2esr with xubuntu 24.04. All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The proce… (читать ещё)

Hello,

I use Thunderbird 128.5.2esr with xubuntu 24.04.

All of a sudden (I haven't changed anything) thunderbird hangs completely after a few minutes running. The process does not react at all, I have to kill it. Thunderbird process is then stuck on 100% load.

Already testet (with no success):

  • Troubleshooting Mode with deactivated Addons
  • Disabled Global Indexing (with deleting global-messages-db.sqlite file)
  • Waiting for 20min (in case thread/process is running a long time)
  • Reboot OS

I have no idea what the issue is. Does anyone have ideas? Thx, Hugo

Задан HugoKron 8 месяцев назад

Дан ответ HugoKron 8 месяцев назад

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Address bar jumps to top of window when I type

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of… (читать ещё)

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of tabs, then the address bar.

I can click in the address bar and the caret appears, but the moment I start to type anything to edit the URL the address bar jumps up to to the top of the window, covering up the menus and tabs, with a menu of suggested URLs that at times covers most of the rest of the screen. Some images attached to show what I mean.

This started in a recent-ish release -- it didn't use to do this.

How can I prevent this behaviour, so I can just edit a URL in place the way I used to without the address bar jumping to the top of the window?

Currently using FF 135.0 (64-bit), Windows 11.

Задан Frustrated_John 7 месяцев назад

Дан ответ TyDraniu 7 месяцев назад

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Local server won't load

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001. MacOSX 15.0.1 FireFox(FF) 132.0 (a… (читать ещё)

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001.

MacOSX 15.0.1 FireFox(FF) 132.0 (aarch64)

Previously accessing the DSM via the local IP address worked fine with no problems. Now, following one of the last couple of FF updates, I get an "unable to connect" message.

I also have a domain that routes to my local server and I can still access the DSM via the internet http address through FF. So I know that DSM is running fine and I have verified the settings within DSM.

I can load the DSM via the local IP in both Safari and Chrome. Only FF says it's unable to connect. So that shows that my DSM settings are fine and the page is available and loads in Safari and Chrome via the local IP.

I searched the forum and found similar postings, but not quite the same issue as mine. I deleted the cache & cookies/site data. I ensured the Proxy mode in FF is set to "No Proxy". I do not have any extensions running or themes.

I am at a complete loss at what setting in FF I need to change to restore this functionality.

Thanks, Matt

Задан av8b.heed 10 месяцев назад

Дан ответ av8b.heed 10 месяцев назад

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Very long connecting time on first launch

I'm on Thunderbird (128.6.0esr (64-bit)) on Fedora/GNOME. I've noticed, that whenever I launch Thunderbird, it takes several minutes (!) where it says "Connecting to mail… (читать ещё)

I'm on Thunderbird (128.6.0esr (64-bit)) on Fedora/GNOME. I've noticed, that whenever I launch Thunderbird, it takes several minutes (!) where it says "Connecting to mail.myserver.com" in status. I'm using my own postfix/dovecot server with imap and I don't have this problem on Thunderbird Windows for instance, where it connects right away on startup. After the initial slow connection, it works just fine, when I manually trigger to scan for new messages (instantly). I tried literally any option within Thunderbird to fix that, without any success. It seems to be some trouble with resolving / dns or probably ip6/ip4, but then again, why would it work normally after the long connection time in the beginning? Any clue what might be the problem here?

Задан Knock Knock Knight 7 месяцев назад

Дан ответ Knock Knock Knight 7 месяцев назад

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Thunderbird slow to initiate sycn on PC. SOLVED by removing inactive account

Hi Long-term Thunderbird user and in the past couple of months Thunderbird on my PC on connecting to my mail server goes to a time out (about a minute?) before then down… (читать ещё)

Hi

Long-term Thunderbird user and in the past couple of months Thunderbird on my PC on connecting to my mail server goes to a time out (about a minute?) before then downloading new messages. Connecting from my laptop is instant.

The PC - which is relatively new - performs well otherwise.

Checked settings on both and they are identical, save for the laptop.being 64-bit and the PC 32-bit versions.

Any ideas for me to try?

Many thanks

Rick

Задан stuff26 7 месяцев назад

Дан ответ stuff26 7 месяцев назад

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Adding an internal range to firefox intune policy management for access control

Hi All, I want to block traffic on firefox externally for managed devices via Intune, following the import of the ADMX/ADML files into intune. Having read https://suppor… (читать ещё)

Hi All, I want to block traffic on firefox externally for managed devices via Intune, following the import of the ADMX/ADML files into intune.

Having read https://support.mozilla.org/en-US/kb/managing-firefox-intune I have set '\Mozilla\Firefox\Exceptions to blocked websites' to the following; //*.mydomain.com/*

Which works, however, I also want to add hosts that are only resolving on IPs and not DNS. I can add specific IPs if known, but is there a way I can allow IP ranges? Ie

//10.10.*/* (this doesn't currently work) Of the included screenshot, only the wildcard for mydomain.com and the specific IP currently work

I've looked over the link that is recommened in the policy (indirectly) and can't see an option for allowing an IP range. https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Match_patterns

If there is a better way to do this via intune for firefox only, please let me know.

Thanks

Задан matthew89 7 месяцев назад

Дан ответ matthew89 7 месяцев назад

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Why does Firefox eat up over half of my system memory?

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox. Why? Normally, this would be called a flaw in the… (читать ещё)

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox.

Why?

Normally, this would be called a flaw in the program, not the user, as all I have done in regards to settings is "keep tabs previous open when re-opening Firefox" and "Do not automatically update" because Firefox took it upon itself to not re-open my previous tabs on the last update.

Why is this program eating up all of that memory? I have "Firefox (15)" in Task manager under "Apps" and then 13 more instances of Firefox in "Backround Processes"

Wtf?

Задан grandmastertkoe 9 месяцев назад

Дан ответ grandmastertkoe 9 месяцев назад

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why will embedded wav files not play in firefox

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play w… (читать ещё)

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play when the user mouses-over the graphic, and stop on mouse-out. The script uses <embed> tags. I know these arent favoured but I think they should still work, as they have in the past, so the script itself is fine. But there is no sound (obviously I have checked the src is correct and made sure the speakers are on and working. They are.) W10, FF ver 128.6.0esr (64-bit)

Задан starman 7 месяцев назад

Дан ответ cor-el 7 месяцев назад

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Thunderbird not updating unread message count for archived folders

Hi there, I just switched a couple of days ago and I am trying to make my way into TB. My issue is that in my server (gmail) I have some rules that sort out some mail… (читать ещё)

Hi there,

I just switched a couple of days ago and I am trying to make my way into TB.

My issue is that in my server (gmail) I have some rules that sort out some mails into tags (folders) while it marks them as archive (to not to appear in inbox). When I get one of those emails, in TB I get no notification (fine) neither the message count in the folders bar gets updated. What is worse, if I go and I click on "Get messages", nothing happens (I get a "no new messages in server" message),

At this point, if I have received one of those emails, there is no way for me to know whether I have something new or not.

However, if I happen to click on the folder where they lay... tada! after a second or two, the email shows up, and the number in the left bar gets updated!

I wonder if this is some sync issue or has to do with some option I have marked. But this is a very bad issues, as it can take days until I notice that I have received an email.

Any hint of what might be happening and how to solve it (if possible)?

Thanks

Задан ermoya31 7 месяцев назад

Дан ответ sfhowes 7 месяцев назад