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Hi Community,

I having the issue, more or less permanently, that Thunderbirds crashes all the time during my normal working hours. Never mind if running in troubleshoot mode or default. I already created:

a) Created the IMAP Files new b) Cache relocation to RAM c) Profile is running on an NVME d) deactivated add-on e) many other things I tried.....

It happens out of a sudden, it just crashes - for 10 - 30 seconds and continues to work. Sometimes 4-5x per hour and then only once on one day. I have no idea anymore. Can I not create a crash report and share it here somehow?

On weird thing. I copied the profile to my second Personalcomputer, a windows 11 machine and with the same profile and settings - Thunderbird does not crash, it was running for days with my Thunderbird Linux profile. Working with Windows is no solution - it was just for the purpose of testing.

Thanks! Wolfgang

I checked the older tips, but the "Tools" link has no more caching settings or clearing cached content. Currently, I have 2 accounts and do not even dare to add my other two. Not sure. maybe Thunderbird is not built for that load?

Thanks for any tips.

Since I updated with yours i am receiving emails but as soon as i want to open them it freezes so basically I cant read or send emails without it crashing I have a windows 11 laptop

I can start Thunderbird but it always crashes very shortly after startup (within about 30 seconds). Here is a crash report:

bp-e6e2f348-5338-458f-a03e-c03b70241224

I have started TB in safe mode, started Windows in safe mode, reinstalled, tried clearing startup cache. Nothing is working. Thanks for your help,

ThunderBird for Linux crashes down automatically every 5 minutes since the last update. Every time I log into my account, about 5 minutes later, I see from the monitoring terminal that ThunderBird's temporary memory usage suddenly soars to over 90%, and then the entire program becomes unresponsive and must be closed and logged in again. But after that, this situation keeps repeating, and it is impossible to use it. Can anyone help? Thanks!

When I am in my thunderbird email it quits responding. I can be trying to access a link, or send a message or open a message and I get a response ?Thunderbird is not responding. This "non-response can last several minutes. Once it appears it then appears with great regularity.

Hello, when I'm on a web site and choose to contact them, I click on their email. Instead of opening Thunderbird opening I get the annoying pop up that wants me to sign in and open the new Outlook. I do not use Outlook. I do not want to use Outlook. What do I need to do to simply have my Thunderbird open and completely ignore the Outlook? Thank you,

If i have any tab with an instagram link, it will force the app open if i try to look at my tabs. I’m not clicking on it. I have firefox set to block.

What can be done to stop this?

This is a problem I only started experiencing yesterday, but if I try to upload an image to a website (such as social media), and I double-click a shortcut for a folder, it attempts to upload the shortcut as the selected file, instead of opening the folder.

This is only a problem with firefox, as I tried doing this in another browser and I was able to open it as a folder normally. Any ideas on what could be causing this or how to fix this?

Even with all media tabs closed, GPU process keeps hogging memory. Tried with extensions disabled, but no effect. The main culprit is this GPU process. screenshot attached.

Suddenly, in last period I cannot open forms for verification, KYC precodures, chat windows. I deleted cookies from Mozilla settings but I lost all saved sites autmomastci access and I should install again, but nothing changed in forms for verification, KYC precodures, chat windows, are opened and close after one second,something do not allow to be appeared in screen. I tried icognito mode as customer support of a saved site told me but nothing changed. I scanned my pc with virus software installed but nothing appears as problem. What I must do in order to see again my favourite site forms and chat windows? I use Win 10, and latest Mozill version.

Suddenly, in last period I cannot open forms for verification, KYC precodures, chat windows. I deleted cookies from Mozilla settings but I lost all saved sites autmomastci access and I should install again, but nothing changed in forms for verification, KYC precodures, chat windows, are opened and close after one second,something do not allow to be appeared in screen. I tried icognito mode as customer support of a saved site told me but nothing changed. I scanned my pc with virus software installed but nothing appears as problem. What I must do in order to see again my favourite site forms and chat windows? I use Win 10, and latest Mozill version.

I work with a web platform where images can be optionally served from cloud storage, S3 in our case. This redirects image requests to a URL containing a dynamic signature which changes per request. For example, to load an image, the browser might do:

-> GET https://www.example.com/file.php/image01.jpg <- HTTP/2 303 See Other

 expires: Thu, 03 Apr 2025 11:23:44 GMT
 cache-control: public, max-age=14400
 location: https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...123

and the browser follows the redirect to get the image:

-> GET https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...123 <- 200 OK

But if I refresh the page the signature is now different:

-> GET https://www.example.com/file.php/image01.jpg <- HTTP/2 303 See Other

 expires: Thu, 03 Apr 2025 11:24:03 GMT
 cache-control: public, max-age=14400
 location: https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...abc

The browser doesn't have this URL cached so it again fetches the image:

-> GET https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...abc <- 200 OK

In Firefox that is. In Chrome there's the same following of the redirect when the page is first loaded, but when the page is refreshed the redirect has been cached:

-> GET https://www.example.com/file.php/image01.jpg <- HTTP/2 303 See Other (from disk cache)

 location: https://[site].amazonaws.com/...filename%3D%22image01.jpg%22&X-Amz-Signature=...123

Since the redirect is now to the same URL the image is fetched from the browser cache. Obviously subsequent page loads are faster on Chrome, much faster on image-heavy pages (for example, 6 seconds on Chrome, 1+ minutes on Firefox).

Is there anything I can do to improve this?

Tested with Firefox 136.0.2 and Chrome 134.0.6998.35.

This looks a little bit like [https://bugzilla.mozilla.org/show_bug.cgi?id=1889840 #1889840 will never use an entry in the image cache when loading an image top level that has a redirect] but I think that's referring to images with static URLs.

I'm using a few pages that need some time and a open connection to generate it's content (namely: A locally hosted AI). Accessing it from different desktop-systems works fine, but I noticed that Firefox Mobile (or Android) is terminating the connection as soon as my phone locks itself. Everything that the AI generates after is no longer displayed and I need to regenerate it. Is there a way/a setting to keep the connection open? So I can just set my phone to the side while the AI is generating?