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I'm using Proton VPN. I have the split tunneling set to allow non-VPN connection for thunderbird.exe . It doesn't work. I have a different app that needs split tunneling and it works fine, so it's not the way Proton VPN handles split tunneling. I'm wondering whether I should use a different exe as the split-tunneled one. I see 8 other exe's in the same folder. Perhaps one of these is the one to set-up for split tunneling. BTW I had exactly the same problem when I was using Nord VPN.

Thanks,

Tom

a few months ago, i built a new computer and upgraded to windows 11. but i have been having a bug where after resuming use of a firefox window, i will at some point lose the ability to left clicks links or to type in any fields on the page. for my mouse, i can still properly left click web buttons, like the youtube players, and i can left click tabs to switch between them. right and middle click still work correctly as well. for the keyboard, i can use keybinds on my keyboard (ctrl-tab/ctrl-shift-tab/ctrl-a) or hit space bar/page up/page down to navigate, but typing in fields just doesnt work. this bug happens after some random point of using the program, so it could happen after 10 seconds or 10 minutes.

the only way to fix it is to switch to a different program momentarily, whether that be alt tabbing to a non firefox window or clicking the desktop. ive just tried switching all my extensions and everything off with troubleshoot mode, but still experienced the bug. ive also tried different keyboards and mice in different ports and had the same issue persist, so i dont think its my peripheral software since i used generic keyboards too.

does anyone have any suggestions on what could be happening here and if anyone is experiencing the same issue? its very frustrating

I'm a therapist and within the last week (maybe since an update?) when I try to do a telehealth session from any website - Ensora Mental Health (my EHR), Simple Practice, Sessions by Psychology Today, Google Meet, Zoom - the client can see me but can't hear me, and I can hear them but can't see them (black screen).

I've checked all video and microphone permissions, Microsoft and all drivers are updated and mic and camera are functioning (they can see me). I tried changing the enhanced tracking to add exceptions for the sites (didn't work).

Please advise.

Links to X on various news sites started crashing after last update 2 days ago. It says " the media can't be played". The media starts to load but the immediately crashes. I have a pop up window that I told it to make an exception for X but it still.crashes. I disabled all my privacy/no tracking privacy extensions to determine which if any were the cause but no luck there. I changed my browser setting to "Standard". The content loads on Edge. I don't have Chrome to test on. If this is an intractable issue tell me straight up so I can change my browser if need be. I've bee with you guys since it was Netscape. If this is over reach or a settings issue deep state shenanigans are rampant

YouTube videos have been freezing after 15-20 seconds of play, for the past 2-3 months, and when I try to close YouTube, it freezes too, and when I try to close Firefox down, the same thing happens. I don't have ANY problems with YouTube when I use Chrome, so it's not my pc (Windows 11), it's a problem with Firefox. And before someone tells me to search Firefox forums or community for help,I typed in "YouTube freezes" in both, and there were none. And this only started happening 2-3 months ago: before that, YouTube worked perfectly in Firefox. Can someone PLEASE help with this? I hate to uninstall Firefox and use Chrome, but I will if I have to.

When i load twitch i can see video & snapshots of individual creators but when i click on a specific one to watch instead of live action i get a dead screen with a large ? & 4 small squares in each corner around the ? . no error code or message at all. I have windows 7 version 115 which is latest version it lets me update. I have wiped cache & history cookies & still no change still get same issue Thank you

Have any of you noticed how much resources Firefox use? Task Manager tells me Firefox requires 11 to function using 700 megs of memory. I have 32 megs on board and if I run auto-clicker on Firefox my fan needs to run to cool the processor... This doesn't happen on Chrome. Firefox is my browser of choice... (add-ons)

On Windows 10, address book sync with the server Radicale works fine from TB to Radicale, but TB does not receive address changes from Radicale. (Sync of calendars and tasks works perfectly to and from Radicale.)

I tried to find a log file for this, but failed.

Help greatly appreciated!

Crashes upon opening thunderbird almost immediatly, then I don't get any error reports even thought it says that it has successfully generated one. anyone know what the issue could be?

Cheers.

Firefox on MacOS in full screen mode makes the black offset between the screen edge and the Firefox window after logging in after MacOS is locked. It fixes itself when you exit the full screen and enter it again.

How to reproduce?

• Open Firefox and enter the full screen mode
• Close your MacBook and wait until it prompts you for your password or touch id
• The Firefox window has black offset between screen edge and the Firefox window, that was not present before
• Exit the full screen and get into it again, and the offset is gone

I´m currently working on some courses in Udemy and all of a sudden the videos are not loading, is not my internet connection I deactivated all the extension to see if it was the case but nothing seems to be working

When playing back audio via Bluetooth it cuts out and pops every few seconds. This is not a Bluetooth or network issue I have tested that. Firefox app version 138.0.4 Android version 15 on pixel 8

Yesterday (5/19), I noticed that Firefox wouldn't load certain websites - specifically, Facebook and my credit union after I tried to login, as well as some commercial websites I use for work, such as Claude.ai. YouTube videos did not play well either - they started buffering after a minute or two. I also noticed that when I was logged into my Google Workspace, apps like Drive and the Calendar had to be refreshed multiple times to get them to fully load - and even then, sometimes that didn't work. Yet other sites would load and function just fine.

After working with Microsoft support yesterday to determine if it was a Windows problem (it doesn't appear to be), I started checking to see if it was a browser issue, especially since I can access everything I need to just fine on Microsoft Edge. I have tried clearing my cache, refreshing Firefox, reinstalling Firefox, and completing a full virus scan on my PC (no issues detected), but nothing has worked and the same problems continue.

Any ideas? (Please note that I have limited tech troubleshooting skills. I am an ordinary user, not a developer.)

Many thanks.

Today my email suddenly will not load onto my computer but I can view the email in the web browser. The error says The certificate is not valid for server. I did not set this email up and need step by step instructions.

I have been using Firefox for many years now and I have always been greatly satisfied with its stability, performance and features. However with the last couple of releases something has changed. The number of tabs I keep open and what they are connected to have changed very little over the years. The CPU utilization has never been much but now it has become huge - utilizing multiple CPU cores and running them at 100% whether I am using the browser or not. I have gone thru each individual tab/web page removing it, waiting for a period of time and them re-adding it assuming this was a website coding issue. Nothing changed. So I gave up and move 98% of my web browsing to another browser (Opera) - moving one website at a time until what was left on Firefox was 11 tabs. Finally the CPU utilization went away. I got the latest Firefox version update today, installed it and now Firefox has changed behavior yet again. Those same 11 tabs will not use any CPU as long as I keep Firefox open and visible on screen, but if I minimize the Firefox window it immediately jumps up in CPU utilization. This makes no sense to me.

What adds to all this frustration is I am running on a system76 Thelio desktop. While extremely fast they have a known issue with their somewhat loud CPU cooling fan kicking in too fast when high CPU utilization occurs. Firefox never used to cause the fans to run but now the latest couple of versions cause the fan to run continuously.

Here is a paste from "top" showing the top 2 cpu processes - both from Firefox and the browser is minimized:

416154 greeves   20   0 3796844 612012 260196 R 109.6   0.9 147:49.17 firefox-bin                             
416394 greeves   20   0 3537408 822456 130500 R  89.7   1.3 146:40.46 Web Content 

 My apologies if I have run on with too much info that is of no help.  If anyone has any ideas it would be appreciated and I would be happy to test.  FYI, my OS is up to date, Firefox is up to date, BIOS is up to date, I have restarted Firefox many times and I have rebooted several times.  I thought Mint might be the issue so I loaded Pop-Os and tried it with the same results.  Btw neither Opera or Brave shows the problem.  However I would prefer to use Firefox as I really like the features - especially how it handles tabs and grouping them.

Thanks in advance for any help!