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I open Mozilla Tbird and there are no new messages since the 16th. today is the 22nd. I tied to test it by sending myself a message and got a message that the SMTP serverf had "timed out!".

For the last 2.5 months, the quick filter function has been painfully slow, taking up to a few minutes to deliver all of the results. We were on v128, but read that this was a known issue, to be fixed in release 131(?). We just upgraded to 139.0.2 and the issue is still present. We have ~12K messages and we're running Win64 on a Surface Pro 10.

Should we downgrade? If so, which version?

Thanks

After loading the new update for TB on laptop, it successfully uploaded one of my 6 email accounts, my primary one protouch@comcast.net, and it works fine, can send and receive emails no problem. BUT when I went to load my other comcast.net accounts I keep getting an error message from the server. Have tried over and over and don't know what to do. But the email accounts (all of them) load and work well on the BLUEMAIL account on my phone and also on my laptop, but TB doesn't. Any ideas? HERE'S THE MESSAGE I KEEP GETTING - and I've checked all the settings and they are correct, plus I've tried it with VPN ON and OFF, same results. Bill

Unable to connect

An error occurred during a connection to localhost.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Thunderbird is permitted to access the web.

P.S. One more problem - when TB loaded it did not bring over my address book, but I do have a complete address book on my bluemail account. Anyone know how to download my BM addresses and load them into my TB book? Thanks

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Hi every one, hope someone can help me.

I have a special mail account: contact@c-serp.fr

The incoming server is managed by my Synology NAS server (MailPlus server), the identifiers are Incoming server : - protocol: imap - hostname: c-serp.fr - Port: 993 - Connection security: SSL - authentication method: normal password - username: contact@c-serp.fr - Pwd: -------------------

Outgoing server : - protocol: smtp - host name: smtp-relay.brevo.com - Port: 587 - Connection security: STARTSSL - authentication method: normal password - username: XXXXXXXXXXXXXXXX@smtp-brevo.com - Pwd: --------------------

All these settings work perfectly on outlook 2021. But on Thunderbird, nothing works.

Why is this? Any suggestions are welcome

Ucan.

Translated with DeepL.com (free version)I have an email account

Sort of continuing from https://support.mozilla.org/en-US/questions/1423702

Now trying 139.0.2 on a old laptop the subfolders are not mixed in the root anymore, but when opening TB, the subfolders are only partially listed. The listing changes every time.

TB then creates/downloads the missing ones/the subfolder structure but then leaves them all displayed as open/uncollapsed, which is a massive folder tree to navigate down. Takes ages and is a total pita.

We could even live with being able to collapse all the folders in one action, but there is no command for that.

I read elsewhere it may be a problem with OAuth so changed to app password, no difference.

Maybe it's the very large quantity of subfolders...

I note that the profile folder is the same size when TB is opened or closed....indicates that TB has the folders downloaded but needs to sync to display them?? No idea really.

But, we've been avoiding updating for a year and a half, need a solution or another client.

Thanks for any help.

Cleared history etc. and the system will not open up the link I need to see my mothers blood culture results? Her is the link to the website https://patient.labcorp.com/landing

I have sugarcrm running via firefox. I show a phone icon for click to call next to phone numbers but click does not initiate the call. I have to highlight the phone, right click and send it to the dialer.

Is this a settings issue?

I saw my same issue described in an archived thread "Several users have reported connection issues with Google sites including YouTube. This has been linked to the "zero round trip resumption" feature. That is intended to speed up website connections, but there seems to be some kind of compatibility issue. Currently, there is only a hidden way to disable this and see whether it helps".

I tried the method given (going to about:config and turning security.tls.enable_0rtt_data to false) but it did not work.

I tried uninstalling and reinstalling, but I accidentally dragged the Firefox in the installer directly onto my dock (on Mac) and that Firefox was working perfectly fine. But I noticed there was "Firefox" drive running on my system. To fix it, I realized I had to drag the Firefox in the installer into my applications folder and run that Firefox. So I did so, and ejected the Firefox drive.

Using the new Firefox that was actually installed in my Applications, I am now stuck with the same problem of Google sites not being accessible.

I accidentally dropped my "Bulk" folder in the "Trash" folder. When I tried to remove the folder, it refused to move!

1. I tried ctrl + Z to undo the last action - failed
2. I tried dragging and dropping - failed
3. I tried right-clicking and choosing move - no such option - failed

I tried closing the program, reopening, and repeating steps 1-3 - failed I tried rebooting the computer and repeated steps 1-3 - failed

How can I move the folder back?

I am sitting in hospital with a weird problem. The connection is open and thus not secure. I have successfully connected my 2 android devices, however my Windows Asus laptop is being barred by firefox. I only run firefox. It is a dead end because firefox refuses to allow me to access the net at all. So now I have to get my wife to go and download chrome and see whether that will work. Why can I not override as u understand the risks I also use Norton 360 with its VPN.

I am running Firefox on Linux. Desktop environment is KDE. Compositor is Wayland. I have a 11th Gen Intel Tiger lake Core i3 with integrated Intel UHD Graphics GPU. I do not have a eGPU or any other GPU apart from the integrated Intel UHD Graphics GPU. Intel drivers are installed and are being used. Please see the details given below from about:support for more details. What I have observed that Hardware acceleration, specifically WEBRENDER_COMPOSITOR, WEBRENDER_SHADER_CACHE and WEBRENDER_DCOMP_PRESENT are disabled. The details are given below.

I have enabled the force hardware acceleration too by setting the property media.hardware-video-decoding.force-enabled to true. But still the above three hardware acceleration are still not available.

How can I get these enabled?

output from about:support GPU #1 Active Yes Description Mesa Intel(R) UHD Graphics (TGL GT2) Vendor ID 0x8086 Device ID 0x9a78 Driver Vendor mesa/iris Driver Version 25.1.3.0 RAM 0

Decision Log HW_COMPOSITING default available OPENGL_COMPOSITING default available WEBRENDER default available WEBRENDER_COMPOSITOR default disabled Disabled by default Blocklisted; failure code

                                                                                                                               FEATURE_FAILURE_DISABLED
                                                       env	        blocklisted	Blocklisted by gfxInfo	
                                                                                               Blocklisted; failure code 
                                                                                       FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED

WEBRENDER_PARTIAL default available WEBRENDER_SHADER_CACHE default disabled Disabled by default Blocklisted; failure code

                                                                                                                       FEATURE_FAILURE_DISABLED

WEBRENDER_OPTIMIZED_SHADERS default available WEBRENDER_ANGLE default available

                                                       env	        unavailable	OS not supported	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_OS_NOT_SUPPORTED

WEBRENDER_DCOMP_PRESENT default available

                                                       user	disabled	        User disabled via pref	Blocklisted; failure code 
                                                                                                  FEATURE_FAILURE_DCOMP_PREF_DISABLED
                                                        env	unavailable	Requires GPU process	Blocklisted; failure code 
                                                                                                FEATURE_FAILURE_NO_GPU_PROCESS
                                                       runtime	unavailable	Requires ANGLE	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_DCOMP_NOT_ANGLE"

WEBRENDER_SCISSORED_CACHE_CLEARS default available

Hello,

Scrolling vertically with mouse-wheel in Thunderbird is uneven and unstable, while scrolling in Firefox* is perfect. (*or any other program) What could be wrong?

Thanks, Mark

Long-time user here. A month or so ago I switched from 128 esr to 139 release, and since then I have had constant messaging several times a day that folders could nor be compacted. I've verified everything, but the message still happens with annoying regularity. I saw on Reddit that this may be a known bug, but thought I would report it to the forum anyway. Hope that it will be resolved in the next release.

on the game 'my little farmies' by upjer, when I go to fullscreen, a blue haze covers the entire area making it difficult to discern colours. I have cleared cookies and reloaded the game, switched the pc off and on again. nothing makes it go away. does anyone have any ideas. i have asked upjers but they say it is a firefox problem. many thanks for any forthcoming suggestions.

before and after screenshots attached

How do I resolve this issue

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

I was in C-Panel looking to delete emails as the serve is full but wanted to see the emails before I delete them. The 38000 or so of emails had downloaded and I began the process of selecting and deleting when I got the message that this page is not redirecting properly. was never a problem in the past but is now why?????? and how do I resolve as I cannot received anymore emails until i clerar out the server?

Hello,

I'm currently having trouble connecting my ProtonMail account to Thunderbird.

My login credentials are correct (I've double-checked them), and the configuration follows the official guidelines (server, port, password, etc.). However, the connection keeps failing.

Could you please advise me on how to resolve this issue or let me know if there’s a specific procedure to follow when connecting a ProtonMail account to Thunderbird?

Thank you in advance for your help.

Best regards,

I just installed Thunderbird 139.0.2 on Mac OS Ventura 13.7.6 and set up my Exchange account. When I get the messages I do get a list of the messages.BUT when I click on a message, the message does not come up in the message pane. When I double click on a message a new empty pane opens. I can't see my messages. What am I doing wrong?