Subject: Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions
This is a follow-up to my previous support requests regarding two ongoing problems … (читать ещё)
Subject: Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions
This is a follow-up to my previous support requests regarding two ongoing problems that significantly impact daily usability.
Column Settings
I manage multiple accounts, and my preferred column layout is: Starred, Read Status, Attachment, Subject, From, and Date/Time. I do not use Threads, Correspondents, or Spam Status columns.
Despite setting these preferences repeatedly, Thunderbird fails to retain them. Every day I must spend time reconfiguring columns across some or all of my accounts — the state varies unpredictably from one session to the next. This is a persistent, daily frustration that costs meaningful time.
Most other major email clients save and reliably maintain column preferences. I'd expect Thunderbird to do the same.
Folder Panel Layout
Two problems occur regularly when Thunderbird loads:
Folder order — Standard system folders (Inbox, Sent, Drafts, All Mail, Trash, Spam) should appear at the top of each account. Instead, Sent, All Mail, Trash, and/or Spam are frequently scattered among custom folders, with no apparent consistency.
Folder expansion — Most or all folders load in an expanded state, exposing every nested sub-folder regardless of whether they contain unread mail. This creates unnecessary visual clutter and requires manual collapsing each session.
Again, this behavior is uncommon in other widely-used email clients.
Summary
These are not one-time glitches — they recur daily and represent a significant usability gap. I'd appreciate confirmation that these are known issues being tracked, or guidance on a reliable fix. Reformatting the interface every morning is not a reasonable expectation for users.
