I moved several messages to a folder called "Teamskeet", but when I opened that folder it didn't display any messages.*** Through tiral-and-error I discovered that the "Toggle message threads" option would show me the messages in that folder.

  The upoaded image display is annotated to explain my question better. Specifically, are the messages that are displayed ONLY the ones in that folder that are threaded? And what does it mean that 15 messages are selected. I didn't knowingly select any  messages.

*** Initially, it didn't show any messages, but after I closed and re-opened TB it did show the messages in that folder. I'll be doing some troubleshooting to re-create that scenario.

Thanks for your help, SweetTasha

I have used Thunderbird for quite a while so finally sent a donation. Withing a few months, my emails won't send. Sometimes they won't receive either. I went to Comcast and asked for help and they gave me a new password for one email address and it worked for a few days now NOTHING. I'm so frustrated! I don't believe it has anything to do with Thunderbird but since Comcast is no help, I'm desperate. I have 4 email addresses and each is important to have access to. Please help me. Linda Collison van der Veur SillySam@comcast.net LatonHigh@comcast.net TahoeDocTom@comcast.net kissincousin@comcast.net

I can receive emails but cannot send them I get a message that says the outgoing server (SMTP) hacksaw-mail.internode.on.net failed Please check your Outgoing server SMTP settings Could you please assist in providing the correct settings so I can check Thankyou Warwick Hack

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

When importing my contacts from my android phone (Samsung with Android 14) as a .vcf file, Thunderbird import the file but only shows the contacts from 1 group ( I have organized my contacts in my phone by groups, Business, Family, Friends, etc), the rest are shown as dots icons with no data in it, in this case, all my Business make it to Thunderbird but the other groups are ignored. I have also added this .vcf file to My Contacts in Windows and they can be accessed in and individual or list format in the File Explorer. Thunderbird should be able to read this folder with no need for imports. Appreciate any comments in this matter.

Ramon Arriaza ramarrie @gmail.com

i tried system restore. didnt work. tried reinstall didnt work. this happened several months ago and the only was to fix it was using my backup drive. what is causing this???

I have a saved search for unread emails and for flagged emails.

I move incoming emails to sub folders and as I occasionally update the list of sub folders this means that I need to then update the properties of these saved searches to add the new folders into the folders to search list.

Recently I have noticed that when I try to edit the folders to search list it no longer shows the folder list - only the parent email address. (the existing number of chosen folders is still given - so the search still does work for the previous folder list its just that it cant be updated)

This issue occurs with all existing saved searches and also occurs if I try to create a new saved search

Any Ideas how this can be resolved ?

Why is my program stuck on "send later"? I see no way to change it to "send". How do I get thunderbird to send a message, not "send later" with no indication of how or when to send it?

Hi,

noticed some problems with the use of "Customize From Address" when sending out emails:

My configuration does have several free-mailers like GMX and multiple self-owned+self-run domains as well. Each mail account is configured to use their own credentials for Outgoing Server (SMTP). No sharing of SMTP credentials between accounts.

I have used the "Customize From Address" w/o creating an identity with my own domains a few times (the one-off use case, as described by TB). It is working with TB in general for each of my domains.

Now on 2 occasions I realized that sending via "Customize From Address" from customaddress@mydomain1.com ended up being sent to Outgoing SMTP-Server of @mydomain2.com. Therefor failing on submission.

Will try to enable some sort of logging in TB to find out why that is happening - not sure if that will provide enough detail to find out why this is happening.

Are there any recommendations you have or good resources on how the emailaddress of "Customize From Address" is matched with the correct Outgoing SMTP Server?

Thanks starfish

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

so today i was going through email deleting junk. i would search by keyword then highlight and delete. i had gotten a lot done when i noticed that if i went to read an old email i would click on the email and the page was just white. nothing there. i shut down the app and restarted it and the same. restarted the desktop and the same. i was looking around to find a fix and now almost a year of email is gone. all email from 10-7-23 till now are gone. i have received new email and all works fine. but a lot are gone. any ideas? thanx

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Hello everyone,

I tried to import an ical file and the process failed with the following error message:

Uncaught (in promise) NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "Could not extract integer from "--T:"" {file: "resource:///modules/calendar/Ical.jsm" line: 156}]'[JavaScript Error: "Could not extract integer from "--T:"" {file: "resource:///modules/calendar/Ical.jsm" line: 156}]' when calling method: [calIDateTime::nativeTime]
   #setDateParamHelper resource:///modules/calendar/CalStorageItemModel.jsm:1043
   #prepareEvent resource:///modules/calendar/CalStorageItemModel.jsm:1107
   #prepareItem resource:///modules/calendar/CalStorageItemModel.jsm:1093
   addItem resource:///modules/calendar/CalStorageItemModel.jsm:1070
   addItem resource:///modules/calendar/CalStorageCachedItemModel.jsm:180
   adoptItem resource:///modules/CalStorageCalendar.jsm:235

2 CalStorageItemModel.jsm:1043

I'm not familiar with javascript, but it seems to me, that the code is trying to import a date timestamp. I noticed, that the ical file uses a format like this: DTSTART;TZID=Europe/Berlin:20241118T180000

I'm not sure, this is the real cause, but I didn't found the string "--T:" in the whole ical file.

Since upgrading to this version the Sender's Email address shows up in a Bold Font in Card View. How do I change it to a normal font unbolded? I've not been able to find the setting? Thank you,

R

P.S. I'm running Thunderbird also on a Windows computer and this isn't happening.

Dear Sir or Madam,

I'm using Thunderbird already for a long time and I'm very happy about it. Until now!

Since 1-2 weeks the programme does not download my emails anymore. I have to go to my hosting company and download my emails from my various domains, which is a pain. I read your "solution" in the help section, but it does not help as yet. I don't know what I might have done to change the settings, but when clicking on "Get Messages" no text at the bottom bar apears that it is looking for mail, but only a blue coloured bar at the right bottom on my screen apears and when completed disappears again. When I then go to my host company (Dot5Hosting) I can find my new emails.

What do I need to do to solve this problem? Thank you very much in advance for your solution(s). Kind regards, Ronald Verwer.

Hello, about maybe 2 months ago I noticed that TB display random subfolders without any clicking on main folder. I have plenty of folders and subfolders and on left side in window with folders and subfolders sometimes but very often are displayed subfolders of - sometimes one and sometimes more folders. This happen without any click on main folder. Because my folder tree is pretty long this cause that folder that I need for my work is suddenly out of my desktop and I need to scroll to see it. Or I have to click on each displayed folder to hide subfolders. Is there any chance to avoid this kind of behavior. Thanks. Peter

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

I just sent a message in community forum (I think it was) about how some of my messages were loaded as raw html code, tonight. Well, I just found an interesting temporary fix: I send the offending message to "junk", then say it isn't junk, and send it back to my inbox: then it displays as it should. I tried to edit my original message here on Thunderbird with this new "fix", but was unable to. And it still doesn't solve why messages in my inbox load this way to begin with; but I thought it was interesting as a diagnostic feature.

I am still wondering whether to reinstall Thunderbird...

This has nothing to do with virus scans, because I don't have any going 24/7, that I'm aware of. Maybe Windows, though-- I'm never quite sure what it is doing. But no other 3rd party virus scans. Thanks.

Some of my emails tonight are displaying as raw html code. That is, I just get code-- no message. Really annoying! I saw another comment on here that suggested one needed to repair folder; it seems to me I'm always repairing my inbox (because I thought perhaps I wasn't receiving all my messages, but the problem may have been from the sender). I don't have any paid virus scan regularly scanning my PC-- except maybe Windows Defender, or whatever it's called these days? I am using Win 11. But I don't think I have any viruses, either. I often run Win Defender or free Malwarebytes-- but not whilst receiving email. I have never had a virus that I'm aware of. The problem just started. Should I re-install Thunderbird? Thx,