Форум сообщества Thunderbird

I want to close one of my email accounts but it is the one to which Thunderbird sends me emails, such as info about updates etc. I don't want to close the account and then find I get no information from Thunderbird. How can I change the email address that you use for me?

I can't find a way to create a new contact list.

The help says to go to the "File" menu. I don't see a file menu.

An online search for “Thunderbird add contact list” suggested I click on "New List." I don't see it.

I just updated to version 128.14.0esr (64 bit). I don't see the missing menus in this version either.

Have used Thunderbird for years and 2 years ago, my Cox service eliminated supporting their own emails server and now Yahoo supports. I am having a problem over the past 2 weeks where I click on my Thunderbird app to load the program and get emails, and it times out after about a minute every time I try to log in. I have deleted the Thunderbird account and tried to add a new account, and it continues to time out every time.

What am I doing wrong?

Hi!

I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use my domain's webmail account to get my e-mail and it only allows me to read it and delete junk.

I really would love to have my Thunderbird account working again as soon as possible.

Thanks so much, Nancy Pedersen

got a new PC, trying to add my email accounts to thunderbird. everything is working except for my hotmail account. I have tried reinstalling, changing settings etc. I removed my account from thunderbird on the old PC tried adding it to the new pc and I just keep getting this error "Exchange auth error" I cannot change the 02uthentic type as i cant add the outlook account. I have no problems adding it back to the thunderbird on the old pc. I have changed my password 4 times thinking it was the problem but nothing. this is what i get everytime.

I have signed into the web and made sure the "imap is on to allow other apps, programs etc" still get nothing. I downloaded the thunderbird app to my phone to try and i have no problem adding my hotmail account. it's only on this new pc with thunderbird, both tunderbirds are the same build# 140.2.0 on both new and old pc.

any help would be awesome, thank you

My Thunderbird was not finding messages that I could see were there.

I followed the advice here https://support.mozilla.org/en-US/kb/rebuilding-global-database.

I deleted the (large) global-messages-db.sqlite (I have been using Thunderbird for a long time - and I am monthly contributor).

The rebuild gets to a certain point and then stops (as indicated by Tools Activity Manager). Always at the same point. I guess there is a bad message in there somewhere. But now I am worse off than before.

I tried rebuilding several times. I have also compacted the account folders of the account that stopped and then tried rebuilding.

I have many years of messages in there and I need a functioning search. What can I do?

For account dhoule@formatio.info I have following folders: Courrier entrant Brouillons Modèles Messages envoyés Tous les messages Spam Corbeille Important Suivis

When I receive a message, it goes into Courrier entrant, Tous les messages and Important How can I stop this behaviour (or how can I reduce the number of folders under this account? Merci Daniel

We have poor eyesight, so in vertical display mode, we could really benefit from having grid lines (at least horizontally) to visually distinguish each message. We have read various solutions on the Internet, but none seems to work at least not in dark theme mode, which is the default for a great many people with vision impairments (or just plain tired eyes). Perhaps some solutions that once worked have been uprooted, so to speak, during the course of Thunderbird updates.

We are used to having grid lines in Outlook (desktop). We are currently exploring switching to Thunderbird, but it needs to support our vision needs. For us, this capability is fundamental, not optional.

We are comfortable making config entries, creating and working in userChrome.css, and the like. We would be grateful for any guidance in this regard.

Thank you kindly!

Hello...I'm currently having a problem with Yahoo Mail having too many messages in the account, and as a result, I cannot receive new mail in my Yahoo account. It was suggested to use Thunderbird to download everything from my Yahoo Mail account. I've downloaded Thunderbird, set up the server parameters as instructed, and it appears to have downloaded (synchronized) everything just as it appears in my Yahoo Mail account, via iMap. I would like to currently (temporarily) stop Thunderbird from downloading and synchronizing with my Yahoo Mail account so that I can sort through and delete/save/organize what's been downloaded into Thunderbird, and delete everything in my Yahoo Mail account so that I can resume receiving new mail messages in my Yahoo Mail account. I like the Thunderbird app so far and am considering using it as a one stop app for all of my online email accounts...Yahoo, Gmail, etc. I apologize for taking up time and space for this question, as I'm presuming it's something pretty simple to do, but for some reason, I'm just not seeing how to do this in Thunderbird Settings. Can someone please guide me on how to do this? I used iMap to download/synchronize my Yahoo Mail with Thunderbird. Thanks in advance!!

My email window changed and I don't know how. The 4th column after - date / subject / correspondent being the "Reading Pane" is no longer visible. "Message List Header" doesn't show in settings and neater is table view showing I'm aware of a item at the bottom that can be dragged up but it covers the list of folders.

My thanks again to sfhowes, Rick and others for assisting me to get back my ability to once again send e-mails from Thunderbird. Now for the next step.

Just days ago, I migrated my years of Thunderbird e-mails on a POP protocol to IMAP. Before doing so and before also uninstalling my old Thunderbird because of e-mail sending problems and then reinstalling a new version, I saved a profile. Now with the most current version of Thunderbird, I lost (i)a decades worth of saved inbox e-mails (but for the last 2 years), (ii)I lost all of my sent e-mails but a few odd ones, (iii)I lost my archived e-mails in Local Folders and (iv) I lost all of my contacts and saved group e-mail address lists.

My profile is saved on an external hard drive. Obviously the new installed version of Thunderbird must have somehow found the last 2 years of my inbox e-mails but nothing beyond that as mentioned above. Can you share please a recommended procedure where I can better import what I assume I saved correct on the profile I saved twice (I saved a master folder named Profile and separately saved 4 folders - 2 folders ending in default and 2 ending in default-release. Thank you.

I've never blocked images from loading (and I did check my settings and they haven't changed) but now many of my emails now have all images blocked just showing empty squares where the images should be. What happened?

Hi, I am experiencing an issue with adding my IONOS email accounts in Thunderbird version 143.0.1 (64-bit). I have a total of three email accounts connected to my IONOS service provider. While I have successfully added email accounts in the past using Thunderbird, I am encountering difficulties with these specific IONOS accounts. When I attempt to add my account, the process gets stuck at the 'Configuring email' stage without providing any error code. I have already contacted IONOS support, and they confirmed that the email accounts are functioning correctly on their end. Given this situation, I would appreciate any assistance you can provide to resolve this issue.

Hello, I sent the message below last evening and someone named "Ed" replied. Thank you Ed. When I tried to "reply" to his/your question/email, I immediately got a bounced back email as "no-reply@support.mozilla.org" could not be found. Also, in my original question I said that I'm not "computer illiterate"; apparently I am as I don't know how to reply to his question. Please include info on how I can respond. So, I'll start all over by sending my original question:

Hello, Attached are the messages I have been receiving ever since 6 October 2025. I've tried to read about fixing these myself, to no avail. (I mean, I can Read; I just can't fix this.) I've tried to Compact ALL folders individually. But that seemed to do nothing. (Before 6 October, the Thunderbird window would at least "flicker" a little after compact.) Trash is empty. Tried disabling McAfee AntiVirus & Firewall. And, no, this isn't happening because I'm using McAfee; I've been using McAfee since Windows XP and Thunderbird since before it "broke away" from Mozilla. They have, until 6 October, played nice together. I really like Thunderbird so I do not want to find another email client/program/what-have-you. There are LOTS of saved emails that I cannot move/copy to "save space", so...Help? Please?

Thanking you in advance, tonyg

P.S.-I am not computer illiterate. But, slow, easy to follow, non-BIOS changing, step by step directions would be preferred.

hello the flatpak update command tells me that the runtime is eol and its used by the flatpak thunderbird. can you please update the runtime soon? i add a screenshot of the issue, its in german. please review this as fast as you can please greetings oski

I have a backup.bak file.

My computer was re-set and I lost everything.

How can I restore my new downloaded Thunderbird, using this backup.bak file.

Thanks.

Rik