Форум поддержки Thunderbird

My aol.com IMAP is used directly only for travel. The same email address serves my Thunderbird POP email. Currently, ALL incoming mail goes to the AOL server. I cannot see the messages nor answer them on the local system. I store nothing on the AOL server. How can I get the incoming mail to the local email tool?

Any work-arounds?

Katharine

For many years, my wife and I have each used Thunderbird on our own computers. Several weeks ago, when my wife turned Thunderbird on, a new screen appeared that mentioned account setup and directed her to set up her existing email address. When she did, a home screen appeared that was significantly different than the one she had been using. But more than that, she lost all her saved emails and Thunderbird started to reload emails. The reloading ended with over 1800 “new” emails whose dates reached back for almost a year. Since then, after some work, the home page has been returned to its earlier look; downloading, sending and deleting are working as before. Missing are a few important, personal subfolders. We’ve tried a few things that we thought/hoped would return us to the point before everything went crazy. That hasn’t happened. Recently, we looked at the Profiles folder on each of our computers and saw something that, I think, is unusual and, I hope, might provide a way get her back at least some of what was lost.

The route to my Profiles is C: > Users > Me > AppData > Roaming > Thunderbird > Profiles In Profiles are two folders, one ends with .default and the other with .default-release. The only thing in the default folder is the file times.json. The default-release folder contains many files and folders, including the Mail folder. The Mail folder contains two subfolders: Local Folders and mail.comcast.net.

On my wife’s computer, there is only one folder inside Profiles. The name ends in .default. Inside that folder is the Mail folder. Within the Mail folder are six subfolders: Local Folders, Local Folders-1, Local Folders-2, mail.comcast.net, mail.comcast.net-1, mail.comcast.net-2. The Date Modified date for Local Folders is probably the date the problem started. Date Modified for Local Folders-1, mail.comcast.net and mail.comcast.net-1 is the same: a few days after the date for Local Folders. The dates for Date Modified for Local Folders-2 and mail.comcast.net-2 are the same, and change daily.

I’m hoping/assuming that the missing, personal subfolders are in one, or more, of Local Folders, Local Folders-1, mail.comcast.net, mail.comcast.net-1. What I’m asking here is: does anyone know of a way to easily locate and recover the subfolders and, then, move them into the correct location in Local Folders-2and/or mail.comcast.net-2.

Thanks for taking the time to read this long story.

I have several Comcast.net accounts that I have set up in Thunderbird. About 2-3 times per week, Thunderbird makes me re-enter one or more of my passwords, only for the comcast accounts. It says Authentication Failure, but I have not changed anything on the accounts, including passwords. Entering the same password works - for a while. Any idea how to stop this?

Good morning. I have been unable to receive e-mails since 30/05/2024. Has the fact that I received an e-mail message from "Mail@voice" <mboudreaux@firmgroupagency.com> on 31/05/2024, got to do with the problem. I would be grateful could help solve the problem. Thank you. Emyr Davies.

I had to purchase a new computer and the set-up did not transfer my account of mozilla thunderbird files and e-mails. I downloaded the mz app and followed the instructions to Set Up Your Email Address and the Configuration was found in Mozilla ISP database. So when I selected Done, the prompt read: "Could not get OAuth2 details for hostname=imap.comcast.net." What do I need to do to retrieve my files and e-mails in the mozilla thunderbird website and transfer them to my new computer? Thanks

Hi

I recently changed my email address from johnbugler@phonecoop.coop to johnbugler03@gmail.com.

I receive Thunderbird 'flyers', and I want to ensure that they're sent to johnbugler03@gmail.com. If it hasn't been done already, please change my email address to johnbugler03@gmail.com.

Thanks and regards

John Bugler

Hi. My hard drive crashed. I have a new pc and the old drive is readable in a drive enclosure hooked up to new PC via usb. I have done the typical search for the appdata profile file, but I am not sure what I have here. I have attached a screenshot of the old drive and a global search on "Thunderbird". I am not sure where the profile file is residing. Any advice would be welcome. Thanks.

Recently the email display has been changed and not by me. At present I cannot receive emails as previously. Also I wish to revert to the previous display of my emails if possible. I can access email via the email.telstra,com site but I wish to stay with Thunderbird. I also do not get emails to my mobile as before

I would like to customize styling for recurring events in Calendar (115.11.1 on MacOS) without using extensions/add-ons. I enabled userChrome.css (`toolkit.legacyUserProfileCustomizations.stylesheets`) and the “has:” selector (`layout.css.has-selector.enabled`). In my userChrome.css, I added styles:

   li:has([alt*="Recurring"]) { background-color:grey !important; padding:1rem !important; }
   li:has(*[alt*="Recurring"]) { background-color:yellow !important; padding:1rem !important; }

Unfortunately, this seems to have no effect upon restarting Thunderbird. However, when I open Developer Toolbox (`Tools > Developer Toolbox > Developer Toolbox > Inspector` tab) suddenly everything works and the stylesheets are applied, but only until Thunderbird is shut down. Weirdly, other custom styles in userChrome.css work ok.

Is this intended behavior or a bug?

I keep getting this message sporadically: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.hughes.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

I sent messages yesterday with no problem!

I can't see any issue with the SMTP settings. I've tried troubleshooting mode.

One of my email accounts (the main one) has stopped downloading to my asus Vivobook 15 laptop. My other two accounts are downloading okay and the account that is not downloading to my laptop is downloading to my Samsung mobile phone okay. Please can you help.

I have a SOGo server that holds my address book. The SOGo web interface allows setting of custom properties, something I have used for a long time without problems. I have accessed the address book with Thunderbird both on Windows and Linux (today Windows 11 and Debian 12).

Lately I have problems with synchronization and now I have tried to understand why. I believe that the problem is connected with the transition to vCard Storage in Thunderbird. (See https://developer.thunderbird.net/thunderbird-development/codebase-overview/address-book)

In the Thunderbird error console (on Debian 12 using Thunderbird 115.11.0(64-bit)) I get for a simple VCARD with one custom property (which I created in SOGo):

09:24:18,136 carddav.sync: Error parsing: BEGIN:VCARD UID:56377-6667FA00-1F-59090880.vcf VERSION:3.0 CLASS:PUBLIC PROFILE:VCARD N:With Custom 1;AAAAAAA FN:AAAAAAA CUSTOM1:My custom value END:VCARD CardDAVDirectory.jsm:595:15

09:24:18,136 NS_ERROR_UNEXPECTED: Unable to set Custom1 as a property, use vCardProperties

   setProperty resource:///modules/AddrBookCard.jsm:394
   vCardToAbCard chrome://sogo-connector/content/messenger/startup-overlay.js:551
   fetchAllFromServer resource:///modules/CardDAVDirectory.jsm:590

CardDAVDirectory.jsm:596:19

It does not matter if the SOGo Connector plugin is activated or not.

Best regards Jan

Hello,

I work in a company and we are using Thunderbird for emails. The way me and my coworkers work is that we solving emails we get. BUT. There are two people always here on emails. One of them is taking ODD emails, the second one EVEN. For example I'm the ODD one, so every email that comes in odd time for example 8:31, 8:43, 8:47 etc., are mine and the other person who is EVEN one have emails like 8:30, 8:40, 8:52 etc. So if I make 2 folders one will be called EVEN and the other one ODD is there some way to filter these emails by time?

Thanks for your help and answers

After having trouble sending email with Thunderbird, I contacted Spectrum, a.k.a. Charter , support. It turns out, Spectrum will no longer connect with Thunderbird:

"Thank you so much for your patience! I was doing some research and Spectrum is not allowing links with thunderbird server as of March 2024. You can use spectrum email on apple mail or outlook going forward but thunderbird email linking has been eliminated."

Thought you would like to know.

By the way, I'm using Linux (KUbuntu 22.04).

thunderbird 115.12.0 (64-bit) Operating System: KDE neon 6.0 KDE Plasma Version: 6.0.5 KDE Frameworks Version: 6.2.0 Qt Version: 6.7.0 Kernel Version: 6.5.0-35-generic (64-bit) Graphics Platform: Wayland

Setting themes to an addon - eco theme ( or any other ) , the theme is applied, after restating thunderbird it ignored even though it indicates its enabled. The theme applied is all white

Hi,

I'm trying to automate / batch set the "When getting messages for this account, always check this folder"-setting for a large number of folders so I'm trying to figure how Thunderbird stores the setting(s) of which folders to always check for new mail.

Checking the `global-messages-db.sqlite` it seems like all folders that have the "always check folder"-setting have a `indexingPriority` value of 30 in the `folderLocations` table, but simply setting it to 30 for other folders does not enable the "always check folder"-setting so I guess that is set elsewhere. Where?

Also what other settings are set for the folder when enabling "When getting messages for this account, always check this folder" ?

Thanks in advance /frax

Dear Support,

we want to intergrade Thunderbird to our Microsoft 365 (Exchange Online), but we have massive problems with the authentication of our users.

I have allready configured an the Enterprise Application for Thunderbird in Entra ID and the Clients, excactly as documented in you article: https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

We have conditional access policies in out Entra ID, which allow only comliant devices to acess out Exchange Online.

The Thunderbird clients are running on these compliant devices (Windows ans macOS), but it seems that the client is not passing this information through the Oauth authentication (see screenshots 01 to 04 - I uploaded the configuration and all the steps of authentication).

I searched the internet for more then 3 days, but the only thing that I have found about this problem is this: https://bugzilla.mozilla.org/show_bug.cgi?id=1697805

In our Entra ID, we see in the sign-in logs, what excactly is happening with the conditional access (screenshots 05 to 07)

We use the newest client versions of thunderbird.

Can you please help me on this? We realy want to continue to use Thunderbird!

Kind Regards Ioannis Kyriakidis