Форум сообщества Thunderbird

My thunderbird program today updated itself from 115 to 128. I lost all the data I had. I had two email accounts in the program. After the update it displays one and an empty mailbox and nothing else. Downloading emails to this mailbox does not work.

I have 5 folders in the location “C:\users\appdata\roaming\thunderbird\profiles” which have 25gigabytes.

What can I do? Is it possible to go back to the old version of the program or restore data?

Thunderbird just auto updated and will not open. Crash report opens as the program crashes. I didnt realize it had updated until checking files. Do I need to reinstall revert back to the old ver. Please advise. Thanks

Hi, Thunderbird was working fine in the morning, but later in the day, it suddenly stopped downloading messages from my Hotmail inbox and asked for my password again. When I entered my password, I got the following error message:

"Sending of password for user mazyarm@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password."

Thunderbird won't sign in to check emails. I also get the message:

"Login to server pop-mail.outlook.com with username mazyarm@hotmail.com failed."

And those are the messages I now get whenever I click on the Get Messages button. However, I am still able to access my Hotmail account directly using the Firefox web browser, so I know that my username and password are not the problem.

Does anyone know what's going on? How do I solve this problem? Thank you, Maz

128.3.3esr (64-bit)

Thunderbird automatically updated today, and the elements in the attached screenshot suddenly appeared. I am not interested in knowing what they do; I just want to know how to get rid of them. How can I eliminate all of the elements above and below the search box?

I don't know what they're called, which is why I'm asking here. A clue: hovering over the single unlabeled button, the following text appears: "Keep filters applied when switching folders."

I have multiple email addresses that I read with saved search local folders. That's why I don't need to sort using the buttons in the screenshot that are below the search box. I know what those do, and I would still like to get rid of them.

I understand that Postbox, based on Thunderbird, will never be updated to become compatible with Apple silicon chips. Therefore Postbox will cease to work when Rosetta will be deprecated on macs. Consequently my question is where can I find directions to import messages, filters, and preferences from Postbox to Thunderbird?

Hi everyone,

Long time, happy TB user and supporter. A new problem has appeared with nebula that I am hoping that the experts here can help me troubleshoot.

When any operation is performed on the emails in one particular account's Inbox folder, there is a 3-5 second pause where TB freezes. For example, when I try to open an email, I see a blank email tab with `Loading Message...` for a few seconds, before the email shows; when I toggle the read status for an email in the folder by clicking on the gray/green icon, there is a few seconds' delay. During this pause I can hear my CPU fan speed up, so seems like there is a spike in CPU usage. After a few minutes, these delays go away, but then reappear at some point (even though TB has been open the entire time) - possibly after new email has been downloaded from the server.

My overall suspicion is that something in this particular folder's files is triggering Nebula. I need help figuring out what it is and fixing it. This is not bad enough for me to ditch TB but it's definitely annoying AF. Strange part is that it appeared only after the Nebula upgrade, which makes me think this is a code issue not a mailbox file issue.

Setup

1. Thunderbird 128.3.3esr (64-bit) on Windows 11 23H2
2. Multiple mailbox accounts, all using POP3 (not IMAP; there is no interaction between TB and the server other than downloading email). Had not changed any settings during the nebula upgrade
3. The account in question has multiple folders in TB. Filters are used to move messages from the Inbox to different folders (and sometimes, to folders on other accounts). Again, the slow performance is only on the single, Inbox folder in one account, and not any of the other folders or other accounts.
4. Profile files are on a very fast SSD. I have not been able to detect a peak in disk usage when the pause happens.
5. The affected folder has 32K emails in it, size on disk 1.5G (+27M for `.msf` file). I have another folder which is 3.1G+20M, that one does not have this problem.

Here's what I have tried, with no changes

1. Compact all mailboxes
2. Repair folder for all folders/subfolders
3. Delete the GLODA to force a rebuild
4. Troubleshooting mode
5. Watching the console in developer tools (no relevant errors appear)
6. Turning on `browser.dom.window.dump.enabled` - no significant errors appear
7. Turning off hardware acceleration
8. Updating graphics card drivers
9. Ensuring that the TB profile folder and windows temp folder is not being indexed by Windows search
10. Checking the filter logs - no errors

Any suggestions or tips on how to gather more data, are welcome. Thanks!

I have Thunderbird v. 102.15.1 installed. I do not want to update to v. 115.16.2. I have set HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Thunderbird\DisableAppUpdate = 1. This worked for several months. However yesterday when I turned my computer on, I found that Thunderbird had updated to v. 115.16.2. After a great deal of fruitless attempts to downdate it again, I finally restored all of my C: drive from a backup I'd fortunately made just the day before. That worked and brought back v. 102.

However when I turned my computer on this morning, I found that once again Thunderbird had updated to v. 115. When I go to Menu > Help > About Thunderbird, it shows a window saying "Updates disabled by your system administrator". Yet "disabled" or not, Thunderbird updates itself! (I don't know what "system administrator" means - it's my computer and I'm the "administrator".)

How can I keep Thunderbird from updating without my permission?

I can download my Outlook.com incoming mail to Thunderbird, no problem. But when I try to send mail from Thunderbird (version 128.3.3esr (32-bit) - earlier versions same problem) I get the following error message:

"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.office365.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

Microsoft provides settings requiring 0auth2/Modern Auth for SMTP mail: (screenshot)

Checking account settings in Thunderbird reveals that Oauth2/Modern Auth, as specified by Microsoft, is not among the options given for SMTP authentication: (screenshot)

I know there has been quite a bit of discussion on this topic but I haven't found anything specific to help; I've been circling around the problem to no avail and I'm sure you clever people will have an answer!

Have I missed or misinterpreted something here, or is Thunderbird no longer able to send Outlook.com mail?

Suddenly Thunderbird will not send emails from one of my computers. Nothing in my configuration has changed. I compose an email, and when I click 'Send' nothing happens except that the menu bar and button strip at the top of the 'Write:' window turn gray.

I can receive emails with no problem. I have another computer with Thunderbird installed and the same accounts on it, and that PC is able to send without any problem. Today is the first day that I have noticed this issue.

When I then close the 'Write:' window I am asked if I want to save the email as a Draft.

Windows 10 Home Version 22HS Build 19045.5011 Thunderbird Version 128.3.3esr (64-bit)

Since updating Thunderbird lately to 128.3.3esr (64-bit), "Open in conversation" is grayed out, SHIFT+CTRL+O shortcut also doesn't work. There is a small chance it happened on a previous update, I'm not sure. This function is something I use regularly so this bothers me greatly. I tried rebuilding the global database according to https://support.mozilla.org/en-US/kb/rebuilding-global-database with no luck - the problem persists. The file now has 1,18 MB, I'm quite certain it was significantly larger before. The problem occurs in all accounts I have and it worked on all of them before. Threading itself works properly if I go to View>Sort by>Threaded so the messages are recognized as threads properly.

Hello everyone,

I'm experiencing problems using mailing lists in Thunderbird 128.3.3esr (64-bit).

When the mailing list is not expandend i got the error in attachment, it only work if I expand the list.

Any advice ?

Thanks for your time :)

Hi, I have an email account with GMX which I access using the GMX client on Android and Thunderbird via IMAP on my PC (Win10). I created a new sub-folder which I can see on the phone and also if I access GMX using the web client, but it is not displayed in the folder list when using Thunderbird. I have deleted the app and profile data and re-installed but the folder is still not displayed. Any idea of what is going on here? Regards Richard

I either can't view contents of any of my older emails in Thunderbird at all (see accompanying picture), or in some cases, they just show html text code. (Both the inbox and sent directories are affected.) I have followed the Thunderbird troubleshooting suggestions (e.g. disabling add-ons), and clearing the cache, but the problem remains.

My Thunderbird mail directory on the PC is D:\All Users\Thunderbird\Profiles\Macdonald\Mail\pop.broadband.rogers.com\inbox.sbd

FYI - The inbox contains ~7600 messages, while Sent has ~2180 messages.

Hope you can help me out with this issue. Thanks!

... Paul Macdonald

When I search for all email from a particular sender, I get conversations with what looks like the items I want, but upon opening many entries look something like this:

The actual content of the message can not be opened. How do I fix this? Thanks.

It often happens that i get incoming emails that i can not read. it are strings of letters and code and no text. After some time it is again normal until it happens again. When I open these emails in my provider webmail application I can read them. What happens here?

The app can be opened and used, but it has to load for about 2 minuter between each input. The error first appeared after the 7th August update. When I try and click on the app, it starts using about 125 MB of RAM memory and the "Not responding" text appears.

Hi there - been using Thunderbird for donkeys (since it was Eudora!). A few weeks back I started to get messages from Microsoft that I needed to change security settings as they were no longer supported on 3rd party email handlers like Thunderbird. So I re-created the three accounts I had there and it seemed to be OK, though SMTP did not have the OAUTH2 option available ... and when I tried to use the new SMTPs they wouldn't work. So I reverted to the old settings there and it worked again.

But this morning, with the big update to Thunderbird Nebula, I can no longer send emails from the MS accounts. My Gmail one is still OK ... but whatever I try, I cannot get the MS ones to send emails - I get a failure connecting.

Login to server smtp-mail.outlook.com with username xxxxx@hotmail.com failed.

I checked on MS and the details shown there:

SMTP server name smtp-mail.outlook.com SMTP port 587 SMTP encryption STARTTLS Authentication Method OAuth2/Modern Auth

Are what I have (I did have a different SMTP Server name came up - smtp.office365.com - but that doesn't work either)

So ... where is the issue? Is this a bug in the new Thunderbird setup? Something else? I don't know where to go ...

David

Since the latest update a lot of my emails are coming in to my inbox with only numbers in the body of the message ie.

Also with: No from No subject

This particular message is from news .com . au

I tried closing and opening the program but messages like this remain the same

Help!

TIA

This must have been posted about before but I couldn't find anything. And in fact I asked here over a year ago and no one replied. Odd if I'm the only one with this issue.

For a year and few months now, I think since the recipient dropdown started showing grey on some listed entries and white for others, thunderbird seems to be often selecting contacts based on some weird criteria that doesn't work well at all.

For example if I type in Julie, yes I see Julie down the suggested list at position 3 or 4, but positions 1 2 3 seem to be completely random selections from my contacts. Since this change happened I've been trying to be super careful with trusting the position 1 offering, which used to almost always be what I was after, but yesterday I sent and email to the wrong person because I didn't check.

If this is supposed to be some great new feature of tbird (which in itself is great), can someone tell me how to turn if off?