• Решено

Log in failed

After an apparent system-wide aol failure, I can no longer log in to my Thunderbird account. When I open it, the message pops up: "Login to server imap.aol.com with usern… (читать ещё)

After an apparent system-wide aol failure, I can no longer log in to my Thunderbird account. When I open it, the message pops up: "Login to server imap.aol.com with username Leisterr8@verizon.net failed." And it asks for a new password. I looked up my saved passwords and tried to enter them. But that does not work. I don't see how to enter a new password. I am able to log in to my aol.com account with my password. But that does not seem to be the same as the password for the Thunderbird account.

Задан Little_Old_Prof 4 дня назад

Дан ответ Little_Old_Prof 3 дня назад

  • Решено

Thunderbird is opening email as a New Message from Template instead of just reading it

When I double click on an email in my inbox, a new reply email is being displayed with a yellow message across the bottom saying: "A unique identity matching the From… (читать ещё)

When I double click on an email in my inbox, a new reply email is being displayed with a yellow message across the bottom saying:

   "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity XXXXXXXXXX."

This happens only on my default account.

What can I do to get the email opened in a new tab as a default? See the attached context menus

Thunderbird: 140.0.1 (64-bit) Windows 11 Pro

Задан rhp195 1 неделю назад

Дан ответ rhp195 2 дня назад

  • Решено

Thunderbird PDF Default zoom level.

Good day, Is there a way to change the default zoom setting for PDF attachments on Thunderbird? (Without opening a new program/app? I open up a PDF attachment from one o… (читать ещё)

Good day, Is there a way to change the default zoom setting for PDF attachments on Thunderbird? (Without opening a new program/app?

I open up a PDF attachment from one of my emails and it default to Automatic zoom level. Due to my screen resolution this doesn't look good and I need to change it to "page width" each time. Is there a way I can tell Thunderbird to open in page width, or a set percentage each time?

Thank you for your time.

Задан moz42 2 дня назад

Дан ответ sfhowes 2 дня назад

  • Решено

How to do get Quickfolders to work again

I'm on 141.0 (64-bit). It says I'm on the "Release update channel." Quickfolders isn't working. How do I get to an older version of Thunderbird where Quickfolders will… (читать ещё)

I'm on 141.0 (64-bit). It says I'm on the "Release update channel." Quickfolders isn't working. How do I get to an older version of Thunderbird where Quickfolders will work again?

Задан Tom Cluster 4 дня назад

Дан ответ sfhowes 3 дня назад

  • Решено

Compatibility message box for add-ons is too big on the screen

When I click on the Add-on compatibility check drop down arrow at the top the message box for add-ons is too big on the screen so I can't see the whole list to the bottom… (читать ещё)

When I click on the Add-on compatibility check drop down arrow at the top the message box for add-ons is too big on the screen so I can't see the whole list to the bottom of the box and the box isn't resizeable? Anybody know a solution please?

Задан kggr1993 3 дня назад

Дан ответ Toad-Hall 3 дня назад

  • Решено

Thunderbird

I can not open new message window to (create) send e-mail out, it is latest version of Thunderbird ? Thank you

Задан Boris Vujak 2 дня назад

Дан ответ david 2 дня назад

  • Решено

Cannot set up a Gmail email account.

I have been unable to set a Gmail email account on two of my computers, having succeeded initially on my main one. All proceeds well until I get to the point of connectin… (читать ещё)

I have been unable to set a Gmail email account on two of my computers, having succeeded initially on my main one. All proceeds well until I get to the point of connecting to the account and get a code 400 error message from Google. This has happened repeatedly over a week, on two separate Macs, one running Ventura 13.7.5 with Thunderbird 141.0 and the other Monterey 12.7.6 and 140.0.1. However, I can set the account up using Apple Mail on both machines! I run Integro antivirus on all machines. I have been through the process of clearing cookies, restarting etc a number of times. It seems there is a conflict somewhere between Thunderbird and Google. I much prefer Thunderbird so please help!

Задан philip65 3 дня назад

Дан ответ sfhowes 3 дня назад

  • Решено

email not downloading

Starting today email on my desktop is not downloading and I can't send messages. I can still get email on my phone. What can I do to get email working on my desktop? I g… (читать ещё)

Starting today email on my desktop is not downloading and I can't send messages. I can still get email on my phone. What can I do to get email working on my desktop? I get the error message " Login to server imap.mail.yahoo.com at jauerbach@cox.net failed. My options are to retry, enter new password, or cancel. I have tried all three and no option works.

Задан jauerbach855 4 дня назад

Дан ответ sfhowes 4 дня назад

  • Решено

Change hyperlink default colour

Hi, I have just started using Thunderbird and I'm trying to change the default colour for a hyperlink. I have tried about:config -> browser.anchor_color and browser.… (читать ещё)

Hi,

I have just started using Thunderbird and I'm trying to change the default colour for a hyperlink.

I have tried about:config -> browser.anchor_color and browser.active_color but neither has worked.

I also tried using a user.js file but that didn't work either.

I would have thought this would be a fairly basic thing but it seems to be impossible.

Задан Simon Wilson 1 месяц назад

Дан ответ Simon Wilson 1 месяц назад

  • Решено

Thunderbird mega sanfu

Hello, Windows 11 OS / PC Basically I have Thunderbird installed on my second hard drive. I had several folders of different programs in that drive. I was basically t… (читать ещё)

Hello,

Windows 11 OS / PC

Basically I have Thunderbird installed on my second hard drive. I had several folders of different programs in that drive. I was basically trying to clean up those folders, so I made a folder called programs, and was dragging program files into that folder.

I dragged the whole Thunderbird folder into that new folder. That was where my issue started. After that, the desktop shortcut I had for it wouldn't work. Ok, easy, I went to the Thunderbird folder, found its .exe and voila, made new shortcut.

When I opened that up, it was basically like a new install, asking me to set up username/password pop/smtp etc. I'm decently ok at this, and I know that your Thunderbird profile can just be put in and it will pull everything back up the way it was, only, it's not.

When I looked in the AppData profile area for Thunderbird, it had a profile that was listed at 6:53, 7/22/2025 the exact time I moved the whole folder, and created the new shortcut...

So, my question is, how screwed am I? When I built my PC, I imported the Thunderbird profile over from the old computer to the new one. This was on 12/31/2023. So now, I see no other profiles but from 2023, and from the screwup date, today 7/22/2025.

I should also mention I tried messing with Thunderbird again later this evening, and it made another profile, 10:30 7/22/2025. I knew this wasn't right, and deleted it. So now, when I click on the Thunderbird shortcut, it says profile cannot load Thunderbird, profile is missing / inaccessible. So, Thunderbird won't even load up.

I'm wary of doing a fresh install, as I'm thinking there should be a profile dated between 12/31/2023 and today 7/22/2025, and I don't want a new install to wipe everything if the correct profile is hiding in there somewhere.

If I somehow figure out how to get the main program working again, please tell me the current data from Thunderbird before moving the folder is stored on that original 12/31/2023 profile. I really really really hope the correct and current profile wasn't wiped out when I moved the folder.

Is there a way to do a Windows restore to get it back if it is truly gone? If it is not truly gone, is it still the 12/31/2023 profile (Thunderbird just updates that original profile and keeps the original date that was transferred to the new computer)? If not, how can I find the current one I had before moving the folder? And how can I get Thunderbird to load using that profile?

Thank you for taking time to read this, and if you can help me get my Thunderbird back, you are a God among mortals!

Задан nutbustertwo 6 дней назад

Дан ответ nutbustertwo 3 дня назад

  • Решено

Email files deleted from hard drive

Yesterday there was a 4 hour outage at AOL. I use Thunderbird to access my AOL account. When I discovered the outage, I check my Windows 10 hard drive where my Thunderb… (читать ещё)

Yesterday there was a 4 hour outage at AOL. I use Thunderbird to access my AOL account. When I discovered the outage, I check my Windows 10 hard drive where my Thunderbird emails are stored and it was empty. Not only was my INBOX empty but every saved folder, delete folder, trash folder, etc. Once AOL was operational, all of my emails reappeared on my hard drive. Everything appears to have been recovered without me doing anything. My question is: who has the ability to delete files from my hard drive without me specifically doing so either manually or through the Thunderbird app?

Задан kleaf 3 дня назад

Дан ответ david 3 дня назад

  • Решено

V141 Windows 11 Desktop

My TB upgraded to V141 today and I lost my google calendar and maybe my contacts too. The contacts are there but I don't think that they are syncing anymore. Calendar a… (читать ещё)

My TB upgraded to V141 today and I lost my google calendar and maybe my contacts too. The contacts are there but I don't think that they are syncing anymore. Calendar appointments missing altogether.

Задан Mike 5 дней назад

Дан ответ sfhowes 4 дня назад

  • Решено

Unable to Set Up Thunderbird with Sbcglobal

I want to move from webmail with Sbcglobal to Thunderbirdmail client. I would like to use IMAP so the mail stays on the server. I have tried to set up my account on Thu… (читать ещё)

I want to move from webmail with Sbcglobal to Thunderbirdmail client. I would like to use IMAP so the mail stays on the server.

I have tried to set up my account on Thunderbird using the following.

To set up the incoming email server:

   The server hostname is “imap.mail.att.net” 
   The port number is 993
   Select the security SSL/TLS
   Choose autodetect in Authentication

To set up the outgoing email server:

   The server hostname is “outbound.att.net”
   The port number is 465
   Select the security SSL/TLS
   Choose “normal password” in Authentication
   Enter your email address as both incoming and outgoing username.
   The connection security should be marked as “Yes” for both the inbound and the outbound setting.

I get the message: The Following settings were found by probing the given server.

Then I click Test.

Then I get a yellow error at the top that says: Unable to login at server. Probably the wrong configuration, username or password.

I have checked and everything looks correct. Any help or ideas appreciated.

Задан David 3 дня назад

Дан ответ david 3 дня назад

  • Решено

What happened to the 'forward as attachment' button

Thunderbird did an update 2 days ago. All of a sudden the buttons like 'forward as attachment' (and the others that were in that list) have disappeared. What happened to … (читать ещё)

Thunderbird did an update 2 days ago. All of a sudden the buttons like 'forward as attachment' (and the others that were in that list) have disappeared. What happened to them? They used to be at the top left when you clicked on an email that you wanted to forward as attachment. Update shows this version--140.1.0esr

Thanks in advance for any help in getting those things back

Задан lynn bucy 3 дня назад

Дан ответ david 3 дня назад

  • Решено

Unable to delete four messages in Bulk folder.

Thunderbird front end to a Yahoo email account. I've had it for years and everything else works fine. About a month ago I found four messages in the Bulk folder that I'm… (читать ещё)

Thunderbird front end to a Yahoo email account. I've had it for years and everything else works fine.

About a month ago I found four messages in the Bulk folder that I'm unable to delete. When I click on the message, status bar info is that TB is "loading message", but nothing ever happens. When I attempt to delete a message, the status bar message is "Loading message", then "moving message to Trash" and the message is no longer shown in the folder, but then the message reappears with the message in the status bar something like "header is reloaded."

When I login to Yahoo directly, this folder does not exist.

How to remove these messages permanently?

Задан gpfx 3 дня назад

Дан ответ sfhowes 3 дня назад

  • Решено

How to display full headers in Tbird Version 140.1.0esr

I receive a substantial number of phishing emails, as I suspect everyone else does. I also run a "honeypot" to collect such scam messages, and I need to be able to view … (читать ещё)

I receive a substantial number of phishing emails, as I suspect everyone else does. I also run a "honeypot" to collect such scam messages, and I need to be able to view the entire header. In previous versions, that was quite simple. Now, I cannot find the menu item to enable full header view. Please, where is it?

Задан hacker7 4 дня назад

Дан ответ hacker7 3 дня назад

  • Решено

Donation 'NAG"

Hi, It's always discourging when you you make a "donation" and that sets off a cascade of additional and repeated requests. It is not just Mozilla. At 83 I know the worl… (читать ещё)

Hi,

It's always discourging when you you make a "donation" and that sets off a cascade of additional and repeated requests. It is not just Mozilla. At 83 I know the world is different and building computers [tho not IT] and having 3 college degrees , I still have to stand in line with everyone else.

With that in mind....I donated again to Mozilla Thunderbird...just like I prefer to support the apps of long time use....however following the donation I still get the screen for donation requests every time I open TBird. Would be nice if you saw that thru a different lens and corrected that.

TBird is great but this little thing is a big bother.

Richard Kosch

Задан jasonmasonc 3 дня назад

Дан ответ Yu5tiqX9og 3 дня назад

  • Решено

filtering incoming emails to different boxes

Can't find a way to filter certain incoming messages to be saved to a box other than inbox. Drop box under triple bar icon on right does not show anything relevant, nor d… (читать ещё)

Can't find a way to filter certain incoming messages to be saved to a box other than inbox. Drop box under triple bar icon on right does not show anything relevant, nor does "More tools" from that list. Last version had this under "Messages".

Задан philshepard88 5 дней назад

Дан ответ philshepard88 3 дня назад