Форум поддержки Firefox

I think my email been hacked, I get over 60 emails from fake web sites. It so bad I spend most of my time deleting them. Instead of reading them. Some time they lock it where I cannot use my spam key to delete.

I'm on an old laptop with an old browser which I can't update. That shouldn't

be an issue because for something that seems to be the solution for like 99.9%

of the problems you get we're told to "clear the cache"

I've looke in both options/ security and options/ privacy. Nothing there about

clearing a cache. Options/ any of the others there's nothing about clearing the

cache. "play DRM content" whatever that is, I have no problem finding that.

That's righ there easy to find us if people use it all the time. But clear the

cache? Nope, that has to be hidden.

When trying to update from 68.0 to 68.0.1, Firefox keeps saying my operating system is to old and wants me to download a version 52 ESR release. What is making Firefox think that I am not running Windows 10 1903? As I fill this out, I see below that Firefox thinks my operating system is Windows Vista. What's broken and how do I fix it? Thanks!

I am running Vista 64 bit and am trying to install the 52.9.0esr 64 bit version and get the error. "Sorry Firefox can't be installed. This version requires MS Windows 7 x64 or newer. ...." I understand this to be the last version that will run on Vista and indeed have the 32-bit version of the same revision installed. I did try to install 67.0.4 first which also gave this error. I am wondering if there is something that this left behind that is inhibiting installing 52.09esr now.

And yes I know Vista is ancient and yes I know 52.09esr is not being patche, but I still want to install it..

I've been using Firefox for over 15 years and, as a retired IT specialist/wide area network administrator, have recommended it to numerous others. Please fix this problem!

Thanks

I regularly use the backspace key to go back a page. I have always had about:config for this function set to 0 which is supposed to allow this. But, it seems some websites prevent the backspace key from functioning (it does nothing). I am using the latest available version of Firefox for Vista.

How can this be fixed?

I have a problem with my eyes so a cursor that blinks on and off can cause headaches. I found a way of stopping the blinking on all but pdf documents on this laptop—OS Windows Vista (!) but have no idea how to go about it on the new Windows 10 OS laptop. Please, can anyone help me?

Firefox is showing me a message: "Firefox is critically out of date" under the bookmarks tabs. If i choose "Update Now" button I'm being forwared to this site:

https://www.mozilla.org/en-US/firefox/new/?flowId=eee4159d-b25c-4c0f-a70c-eac7cfeb611a&fxVersion=61.0.2&isDefaultBrowser=1&searchEngine=ddg&source=heartbeat&surveyversion=56&syncSetup=1&type=button&updateChannel=release&utm_campaign=YourFirefoxiscriticallyoutofdate.Anupdateisrequiredtostaysecure.&utm_medium=show-heartbeat&utm_source=firefox

After I pressed "Download Now" it offers me an older version 52.9.0esr.exe (current 61.0.2 (64-bit)).

Under "Help -> About Mozilla Firefox" it is showing me my firefox is up to date. Why is Firefox telling me i have critical version? What could be wrong?

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles about profiles, backups, recovery, '2017-10-13-12-36-19-82d39f.png',etc., ASSUMEs everyone has the same knowledge background. The problem could have been answered by referring us to: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox.

 Please use a more non-assuming tech editor next time.

I like Firefox.. My wife wants to use it with her own history/bookmarks/cookies etc.. have tried downloading again several times but it only opens to my account and settings.. Wish I couls go back to the window where I was offered a chance to include her.

I know that Firefox support for Vista and XP is ending August 2018 and version 52.8.x is the final release for those operating systems. However, there is no mention of support or releases for Windows server 2008. I tried to install the latest 64bit version (60.x) and received the error message stating ver 52.8 is the version i should be installing. Is Firefox terminating support for Windows Server 2008 in line w/Vista and XP? Server 2008 is still supported by Microsoft, so what's the deal?

Only use computer for emails , looking at News and few other basics. Do not understand computer jargon . Am retired and live in Greece but kept BTmail address to keep in touch with friends . Can't access emails , keeps timing out . Have read a few advice sites as see it's not uncommon , but I haven't a clue what they're talking about . Contacted BT but told to phone 0800 number which is not possible from here . Think their helpers have a check list, and useless with idiots like me who have no idea what they're on about . Chat was a total waste of time. Thank you