Форум поддержки Firefox

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common symptoms include:

- Unable to drag and drop elements properly, including text after highlighting it. - Sometimes, the mouse continues to hold elements while dragging. Pressing ESC temporarily fixes this. - Dropdown menus on websites do not drop down when hoovering over them - Other items on websites don't display items when hoovering over them

I have tried:

- Different mouses, including my laptop's trackpad - A Firefox fork, namely Waterfox, but it still occurs - Limited testing with other browsers. No problem occurs - Limited testing on desktop. No problem occurs - Entering Troubleshooting Mode on Firefox - Clearing cookies and cache - Reinstall Firefox (including installing from command line instead of the snap store) - Updated Firefox - Refreshed Firefox - About:Processes doesn't show anything using more than 10-15% of CPU at any one time - Limited testing with a new Firefox profile. No problem occurs - Disabled WebGL and Hardware Acceleration.

Temporary fix: Restarting Firefox, but the problem re-occurs shortly after use.

Using Ubuntu.

Any help would be greatly appreciated.

I'm using the firefox app on an Android device, and haven't had any problems so far. But now when I click on a link, firefox opens 2 new tabs but stays on the same one and I have to click again before the link opens. I have installed the latest update of firefox and have no extensions or add-ons.

I've lost a previous session because firefox updated. This happens all the time. I've lost so much time and work due to restore previous session button being grayed out. Is there a way to go back? Or do I have to try to find all of the tabs one by one in history? Is there any other way? I never get my work back like that. It's so frustrating. I'm going completely crazy from this. Any help would be very appreciated.

I need to go back two sessions. Is there any way to access that?

I also lose everything every time I restart. If I'm not careful any immediately restore previous session, I lose it. Is there any way to fix this issue? To make firefox remember and restart in the previous session instead of starting a new one and deleting the previous one?

wondered if anyonme can help.

Firefox keeps automatically changing my search engine from google, to bing. My defualt engine is goole, i have deleted bing, but everytime i type anything in the search bar, it goes to google, and then quickly changes to bing. I cant even copy and paste a google search from chrome, as it just changed that to bing too!!

I have tried everything and nothing works.... i hate bing and do not want to use it, so why is firefox forcing me too?? PLEASE HELP!!

I really want to use firefox. I really do. But firefox's memory management is making that very difficult.

I have 8GB of RAM, which really ought to be enough, but inevitably, over time, firefox will munch and munch and munch until it has consumed all of it.

And then... my system crashes. I lose work. I get angry.

Well, okay, I use linux, so after this happened a few times I stuck firefox in a systemd scope and limit it to 90% of the memory of my system. At first, that didn't work because firefox would simply eat into the pagefile, until it had consumed all of it (or as much as I entitled it to), at which point firefox would desperately try to do.... something, very frantically, which would lock the CPU usage to 100%, again bringing down the system. So I limit its RAM and prohibit it from using the pagefile, and now, it's just firefox that dies.

....

But, really, that's still a problem. I still have emails partially written, forms filled out, work is still lost. Is it really so abhorrent to take out the trash that you'd rather just commit suicide instead? I say take out the trash, because firefox will restart, reload those very same tabs, and carry on with a fraction of the memory usage. Something's been dropped, and it wasn't important (well, other than the content of that email I've been composing for the last half hour).

So. If I'm going to continue using firefox, which I would very much like to do, there needs to be some way for it to gracefully say to the user: "I've run out of available memory. I'm going to have to..." (for example) 1. perform garbage collection (do whatever 'minimize memory use' seems to do... which is not much, but something that really ought to be the default action in this situation) 2. clear the buffer of some videos being played, or some cached results or something, i dunno. 3. gracefully stop loading the current tab, or process, or whatever, and say to the user "I've run out of resources to continue. Please choose one or more tabs to close in order to continue"

Then, at least, I can sacrifice my background music tab, or something else unimportant, to buy enough time to copy that email into notepad, submit that form, or just run 'minimize memory usage', and be able to carry on.

I do know know if you even understand what i am trying to say here but ill try my best lets say i am in Facebook on Firefox and i am typing something. Sometimes when i an typing a pink bar comes up at the bottom left of the screen? not sure if it Firefox or windows but sem to come up only in Firefox. Recently comes up a lot

I can log into mozilla and edge browser on this pc. I can log into mozilla on Android app. I CANNOT LOG INTO MOZILLA ON THE MOZILLA BROWSER ON PC.

I have changed my password multiple times and had to use 2 backup codes all to install google authentification app on my phone. I cannot do this from my edge browser. I also have tried multiple times to install the vpn but that hasn't been successful either.

Mozilla needs a video tutorial on how to do this successfully especially when you don't have a QR code. Im just glad that i saved my backup codes.

The browser window is locked in a fixed position on the desktop. No issues with any other functionality. I don't have this issue when using the original Firefox browser. I searched Google but couldn't find a solution that works for me. Any suggestions?

The newest version reloads and resets nearly every time computer restarts over the past couple weeks. Same thing today, however, now I cannot load anything. I can get to settings, etc but it will not load websites - no error code, just keeps "thinking"

I am able to use Chrome, so it is not an internet/router issue.

I have a new laptop. I want to load up my account but because my password is wrong, I can't. What can I do? When I try to change my password, I'm told it's the wrong password.

It is not unusual for me to have trouble following articles. I looked at restore, said would be a list of dated automatic backups, I do not see anything. I tried switching profiles, only have 2, i see no difference. please help. I'm on a Surface Pro, windows 11

I've been looking for help for a week now as to what happened to my ability to print from Firefox? Everything was fine until last week with the update. It's not my printer as I am able to print from other browsers. I've tried uninstalling and reinstalling. Trying to clear saved printer setting per Troubleshooting advice. I even deleted it from my computer to try and get an earlier version but it keeps bringing me back to the latest version that does not work. The worst part was I was trying to back up my computer (restore point) to an earlier date my Webroot was not allowing me to do that I I could not get that turned off. I called the Geek squad who remoted in and made things worse. She somehow deleted my ONLY restore date there. So for a week I have been trying to find help. You are my last resort before I switch to another browser. I work from home so this is not convenient, as I print often. Switching browsers just to print is wasting time (I don't like the other browsers). HELP!

We are having issues with the new updates 118.0.0 and 118.0.1 on Windows 10.

We believe the advanced tracking protection is blocking some of the resources from loading in our application Banner who is provided by Ellucian. We have used a group policy to block Firefox from updating until we are able to resolve this issue.

We attempted to add the Enhanced Tracking Protection exception list but that did not work.

Are you able to provide us with a group policy that we can turn off advanced tracking protection for that one site?

Or are you able to provide us with some assistance with the next steps?

I have adjusted settings to https mode ONLY but I can use Private Mode As a result when I leave settings Are LOST or deleted for my GOOGLE apps connected to my firefox browser. This means I have to reconnect to GOOGLE everytime I reopen my browser !!!

I've built up an extensive library of very important bookmarks in firefox. Last week, I needed to clean my computer and deleted not the bookmarks, but the "downloads" folder of random PDF's and other documents. Now, my bookmarks are all gone and I've taken all the mozilla steps to recover them to no success. I can't even find any browsing history to revisit the sites and create a new bookmark list. Is there a way to access my previous history and bookmarks?