Отображение вопросов с тегом: Показать все вопросы
  • Решено

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (читать ещё)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Задан Cruz Ramos 1 день назад

Дан ответ Denys 18 часов назад

  • Решено

Firefox cannot be used on too many sites

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly… (читать ещё)

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly having to use Microsoft Edge to connect to Hulu and The Hartford Ins. Co., just to name two which I use frequently. I don't like it, especially the problem with Hulu, which I use a lot, being retired. There are several other websites with which I have problems when I use Firefox, but can't think of them right now because I use them much less frequently.

I would be eternally grateful if you could get those problems fixed once and for all. Oh yeah, I do contribute do Mozilla once or twice per year.

Thank you, Gabrielle Pine [email address]

Задан ppgminark 3 дня назад

Дан ответ Denys 21 час назад

  • Закрыто

Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (читать ещё)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Задан BillTreloar 5 дней назад

Последний ответ от Denys 1 день назад

  • Решено

Normal FireFox browser gives error and fails but Private browser opens

When I try to log on to a particular web page using my password, I get an error page. When I do so using the Private browse function it works. Following is the error I ge… (читать ещё)

When I try to log on to a particular web page using my password, I get an error page. When I do so using the Private browse function it works. Following is the error I get: {

 "callId": "019a1701de257ed0a722da6257f2896e",
 "errorCode": 403005,
 "errorDetails": "Unauthorized user",
 "errorMessage": "Unauthorized user",
 "apiVersion": 2,
 "statusCode": 403,
 "statusReason": "Forbidden",
 "time": "2025-10-24T16:16:29.758Z"

}

Does anyone have any great ideas??

Задан ontimen10 3 дня назад

Дан ответ t.r.ernst 3 дня назад

  • Решено

How to open links on a different virtual desktop on Windows.

A recent update (https://windowsreport.com/firefox-fixes-an-8-year-old-windows-bug-that-broke-virtual-desktop-use/) has broken behavior I previously depended on as part o… (читать ещё)

A recent update (https://windowsreport.com/firefox-fixes-an-8-year-old-windows-bug-that-broke-virtual-desktop-use/) has broken behavior I previously depended on as part of my workflows: If I clicked a link in one desktop, it would open that link in the browser instance on the last desktop I'd used, so I could keep all my browser windows on one virtual desktop full-screened for easy viewing, then slide back to my other workspaces for messaging/writing/etc.

Now, apparently as a bug fix, every time I try to open a link on a desktop, it creates a new Firefox instance in that desktop instead of opening the link in the browser I have open on other workspaces. This has dramatically impacted how I work. How can I restore the previous behavior? It is so disruptive having new windows opening all the time instead of keeping them in my dedicated browser workspace. If there isn't a fix for this, I will need to move to a new browser.

Задан chronoloid 1 месяц назад

Дан ответ jscher2000 - Support Volunteer 1 месяц назад

  • Решено

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (читать ещё)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Задан rondahlgren 4 дня назад

Дан ответ James (doing minimal support) 3 дня назад

  • Решено

overlay

When I try to open a pdf on a certain site I get the pdf, but there is an overlay of a pencil editing a ghost document. How can i get rid of this overlay? I've tried ever… (читать ещё)

When I try to open a pdf on a certain site I get the pdf, but there is an overlay of a pencil editing a ghost document. How can i get rid of this overlay? I've tried everything.

Задан hwg8 4 дня назад

Дан ответ Agent virtuel 4 дня назад

  • Закрыто

How can I restore horizontal bookmarks?

I asked this same question yesterday and a little while later, the horizontal bookmarks toolbar "magically" appeared. Now the toolbar is gone again. How can I find it a… (читать ещё)

I asked this same question yesterday and a little while later, the horizontal bookmarks toolbar "magically" appeared. Now the toolbar is gone again. How can I find it and get it to stay at the top of my page? (I'm an 80-year-old granny/computer-dummy.) Thanks in advance for any help.

Задан ladybug234 4 дня назад

Последний ответ от jscher2000 - Support Volunteer 4 дня назад

  • Решено

old version of firefox

I use to have a version of firefox, (not the browser) where I could have verious short cuts on the home page. I have the browser but I want the non-browser one

Задан Robert Epp 4 дня назад

Дан ответ Denys 4 дня назад

  • Решено

Profiles not showing up in burger menu

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in … (читать ещё)

I have Firefox installed on both my desktop and my laptop. On my laptop, I am able to create and manage profiles; however, on my desktop, there is no option available in the menu (the hamburger menu) to do so.

I have verified that both devices are running the latest version of Firefox, which includes the profile management feature, but I am still unable to access it on my desktop.

Задан minihutch.eh 4 дня назад

Дан ответ Agent virtuel 4 дня назад

  • Решено

How to deactivate search within address bar?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577 I am running Windows 11. F… (читать ещё)

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Задан sabha24 4 дня назад

Дан ответ Agent virtuel 4 дня назад

  • Решено

Facebook Container

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the … (читать ещё)

Hello, I have Facebook Container installed (Windows 11) on my desktop. However, if I click a link to a FB page, say in an email or on a webpage, Facebook opens onto the current tab and makes it a container tab. Since I can not go back once FB is opened in the container tab, I have to open a new tab and go back to the original (pre FB) webpage. This is the only time this happens.

What settings can I change so that the Facebook Container opens Facebook into a new tab, not on top of an existing open tab?

Many thanks for the millions of us that are computer challenged.

Задан JN 6 дней назад

Дан ответ JN 4 дня назад

  • Решено

Cannot restore bookmarks-- get an "Unable to process file " message

I'm running the current version (144.0, 64-bit) on a Dell Inspiron laptop. Just now, I tried to save a bookmark, but I found that a goodly number (not all) of my bookmark… (читать ещё)

I'm running the current version (144.0, 64-bit) on a Dell Inspiron laptop. Just now, I tried to save a bookmark, but I found that a goodly number (not all) of my bookmark folders had disappeared. When I tried to restore from a Firefox backup, I got an "Unable to process file" message. What's wrong , how do I fix it, and how do I get the missing bookmarks back?

Задан crogerblair1 5 дней назад

Дан ответ jscher2000 - Support Volunteer 5 дней назад