• Решено

hacked

Stop the hacked in my account please help me this is really urgent

Задан Ella Thomas 20 часов назад

Дан ответ Paul 19 часов назад

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you sent me code [edited] to create a new password to sign in on the new browser desigh It wont take it . My name is Darek shapiro.

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek S… (читать ещё)

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek Shapiro. I need to work today. Want my old browser back

If I cant fix this  My phone # is [edited phone# from public community support forum]

Задан Darek16 1 день назад

Последний ответ от Denys 14 часов назад

  • Решено

Blue symbols in drop-down list.

Search drop-down list has first Item with blue pushpin symbol next to it and the next item has a blue star symbol next to it. The rest do not have any symbols next to the… (читать ещё)

Search drop-down list has first Item with blue pushpin symbol next to it and the next item has a blue star symbol next to it. The rest do not have any symbols next to them. I'm using Windows 11, Firefox. and DuckDuckGo.

Задан Bobwb 19 часов назад

Дан ответ jscher2000 - Support Volunteer 18 часов назад

  • Решено

Firefox Crashing on Account Sync

Hi there, I've recently made the move to Windows 11, and since then I've been having loads of issues with firefox hanging and crashing. I've been able to correct the iss… (читать ещё)

Hi there,

I've recently made the move to Windows 11, and since then I've been having loads of issues with firefox hanging and crashing. I've been able to correct the issue for about a week at a time by clearing my startup cache, but I did so incorrectly recently and it corrupted my profile, resulting in the need to create a new default one.

I'm able to launch firefox okay now, but when I try to sync my bookmarks and settings, firefox freezes every time immediately upon login. Is there a way I can sync my settings without using the firefox UI in order to circumvent the crashing issues present in the UI?

Задан nathan.degruyter 1 день назад

Дан ответ nathan.degruyter 1 день назад

  • Решено

Bookmarks issue

I recently upgraded from Windows 10 to Windows 11. I was under the impression that my bookmarks would be saved to my Mozilla account and I could then log in on the new co… (читать ещё)

I recently upgraded from Windows 10 to Windows 11. I was under the impression that my bookmarks would be saved to my Mozilla account and I could then log in on the new computer and the bookmarks would come over also. Is this accurate or will I have to go about recovering my bookmarks a different way?

As of now when I log into Mozilla I get a message at the top saying "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. I clicked Learn more and tried the troubleshooting options, but no luck in fixing the message or issue. Thanks for your help.

Задан ngu1017 3 дня назад

Дан ответ jscher2000 - Support Volunteer 1 день назад

  • Решено

Firefox has lost my bookmarks and bookmarks toolbar after updating to 145.0 this morning.

I updated Firefox to 145.0 this morning, and after Firefox had restarted, it had lost all bookmarks and the bookmarks toolbar. I have spent all day following links to co… (читать ещё)

I updated Firefox to 145.0 this morning, and after Firefox had restarted, it had lost all bookmarks and the bookmarks toolbar. I have spent all day following links to correct the problem and got nowhere. I have restarted Windows and Firefox countless times - no change. I've even tried reinstalling Firefox over the existing version. If I go to bookmarks > manage bookmarks > restore and backup, sometimes that will load, others not. When it does load, it fails to find a file to restore from. 10 years of bookmarks, links & research vanished.

Can someone please provide a solution (preferably in Layman's terms) to this??

Задан firefox3149 1 неделю назад

Дан ответ firefox3149 1 день назад

  • Решено

Is it possible to make tab icons grey before being loaded?

I've been using "unload tab" feature in the right click menu a lot, because my device is slow and I like to keep tabs open. (Thank you so much for adding it!) I love that… (читать ещё)

I've been using "unload tab" feature in the right click menu a lot, because my device is slow and I like to keep tabs open. (Thank you so much for adding it!) I love that it makes tabs that I unload manually have grey icons, this is super helpful for keeping track of which tabs are processing and which aren't Can you change it or make a setting so that tabs that are not loaded yet (tabs opened by by the "restore tabs when reopening browser" setting for example) are also grey? It would help me keep track of which tabs are loaded and when. In other words, right now it's possible for a tab to have a color icon when it's not loaded, and I want to make that impossible, so I can keep track better.

Задан nodrance 1 месяц назад

Дан ответ jscher2000 - Support Volunteer 1 месяц назад

  • Решено

YouTube thumbnails not showing in Firefox on Win 10 computer

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox… (читать ещё)

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox, they've disappeared, but only on my Windows 10 computer. The YouTube thumbnails appear on Firefox on my MacBook. The attached graphic shows what it looks like on my Win 10 computer.

Any ideas on how to solve this would be greatly appreciated. I have also searched the Internet and YouTube for a solution, but was unable to find one that works.

Thank you.

Задан lightspeed2 2 месяца назад

Дан ответ lightspeed2 1 месяц назад

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I’ve been hacked and they actually got into my email and got codes that Mozilla had sent them and they modified my information. I did get it back, but how do I stop this? have

I’ve been hacked. They actually got into my email. I found emails in the trash from Mozilla with had codes on it to change my information I have since retrieve those and … (читать ещё)

I’ve been hacked. They actually got into my email. I found emails in the trash from Mozilla with had codes on it to change my information I have since retrieve those and I have lockdown with the two authentication and changed my password. How else can I get support as far as this is not happening again.

Задан dmrdp9wtvy 2 дня назад

Последний ответ от Denys 1 день назад

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Confused about Mozilla Monitor: action needed vs. resolve exposures

I am signed up for Mozilla Monitor but not for Monitor Plus. I received notification that the Monitor data broker scan will end on December 17 so I want to take action b… (читать ещё)

I am signed up for Mozilla Monitor but not for Monitor Plus. I received notification that the Monitor data broker scan will end on December 17 so I want to take action before that date on the scan results I have received.

When I browse the list of Profiles and expand the individual items (via the down arrow), sometimes I see a button labeled "resolve exposures" and most other times I do not.

Why is "resolve exposures" option so infrequent? When that option does not display, how do I remove the profile?

Задан RJL_web 1 день назад

Последний ответ от Denys 1 день назад

  • Решено

blank screen with Pandora Jewelry ad upper left

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds … (читать ещё)

Lately , when accessing some sites , I have been getting a blank screen with a video ad for Pandora Jewelry in the upper left corner. It takes over the tab a few seconds after opening the site. Does not seem to affect most sites (yet). Did a virus scan and a Malwarebytes scan. Both came up clean. Cookies and cache were deleted and the system rebooted. No luck. Tried restarting FF without extensions with the same results. The screen does not allow a screen shot.

Anyone else seeing this? Any clues? I am using Windows 11 Pro.

Задан rivulus 3 дня назад

Дан ответ jonzn4SUSE 1 день назад

  • Решено

Right click triggering Menu Bar and disabling other monitors

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will… (читать ещё)

This started after the recent update. Any time i open more than 1 firefox window or try to move my window to a different monitor, the Menu Bar pops up and left click will be stuck only making the bar appear/disappear. I just have to close the second window because it becomes immediately unusable. I have the ui setting set to false but it still freezes new windows and doest let me click or type on anything. I've uninstalled and reinstalled, ran troubleshoot mode, got rid of extensions, reset my computer. I'm at a loss. Any help would be great

Задан noel88449 2 дня назад

Дан ответ TyDraniu 2 дня назад

  • Решено

Bookmarks and History not functioning.

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another … (читать ещё)

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have already tried to find out from Microsoft if their latest reinstallation of Office Professional could have caused the problem. They say they have nothing to do with Firefox. How can I get my Bookmarks and History back?

Задан nmbourne 3 дня назад

Дан ответ nmbourne 3 дня назад

  • Решено

Copy & Paste

Copy & Paste stop working on my Firefox. How can I get it back? It does work on Chrome but I prefer to use Firefox. You can email me at [edited email from public comm… (читать ещё)

Copy & Paste stop working on my Firefox. How can I get it back? It does work on Chrome but I prefer to use Firefox. You can email me at [edited email from public community support forum] TIA, Barry

Задан Barry Brown 2 дня назад

Дан ответ Agent virtuel 2 дня назад