Firefox: форум сообщества

On February 22, my bank, (5/3.com), decided a transaction I was making using my debit card was suspicious and locked my account. I contacted them and informed them this was a legitimate transaction and they unlocked my account, and everything seemed to be alright, my card was working all seemed well. That is until I tried to log in and check my balance and I could not get in. I then contacted the bank customer service and spent over an hour with them attempting to resolve this issue to no avail. The person on the line suggested that I try another browser so I connected to Edge, entered my log in and password, (which is stored in my Mozilla), and it went right through which proved two things, my password and login were correct and the issue is with Firefox which is very odd to me since it has always worked perfectly as long as I have been with this bank. Again, this issue began when the bank lock my account and as a side note they did the same thing with my wife's account, she called and they unlocked her account and every thing works as before and she can still use her Firefox and gets right in to the same bank with no issues but not me. Again, this started on the date I provided above and I can use any other browser and I get right in with no problem but I am a loyal Firefox user and I want to only use Firefox so I hope you can assist me in resolving this aggravating issue!

Thank you and Kind regards, George Morris

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

i had multiple tabs set up in multiple groups and i used yo restore these every day when i rebooted every morning and all that is lost to me now. i can see that the groups are there but can no longer use them. how can i uninstall mozilla firefox

i am on Firefox 148.0. settings requires a directory in which to save downloads although i marked to always ask. i see there was a similar problem 3-4 years ago. i want firefox to always ask where to place a file but it doesn't ask at all. i want it to never automatically save a file.

I was unable to login to Etsy via Firefox. I thought maybe I had the wrong password so attempted to select "Forgot password" button, and was unable to do that either. I was able to login successfully via Google Chrome.

I'm away at another location for a few months out of the year. The computer in the other location is almost identical to this one, done in a very simple manner, by using a backup and then reinstalling everything from previous computer to current, most of which is data.

The Firefox profile is copied over and then the version of the program from that other computer is copied, so the profile and program match. The last step is to disable each add-on individually, then to immediately enable them again. (Otherwise, the browser won't connect to the internet.)

I followed the same procedure today as every single time. But then I noticed the blank new tab add-on isn't working. And upon looking at the add-ons...none of the enabled ones are listed (or working). Only the disabled and recommended ones. I don't even know which were installed, and would have a hell of a time figuring out which ones are supposed to be there, and how they're set up.

Where did they go, and how can they be reinstated?

This has never happened before, and I've been doing this same thing for at least 3 years.

Thanks in advance.

Hi why have firefox started to close tabs when browser beeing closed? Allready checked the usual sugggestions like open previous, private mode etc. Assuming this relates to an update because have same issue on several computers ( same account)

Добрый день. Проблема наблюдается примерно около полугода. В браузере открыто несколько вкладок, не закрываются (новости, ВК, поиск, различные статьи и тд.). Происходит следующее: читаю активную вкладку, строго через определенное время, без каких-либо действий с моей стороны, активная вкладка меняется, т.е. открыты вкладки 1-5, активная 2, через 10 мин (до переустановки мозиллы всегда одно время) активной становится 4, к примеру. Раньше фокус перемещался на вкладку поиска Yandex, если закрыть вкладку с Яндексом проблема уходила! Я удалил браузер Yandex и все что было от него (автозагрузку, планировщик заданий), переустановил Firefox. Какое-то время все работает, но потом начинается снова, тут время переключения меняется. В последний раз (после удаления Яндекса) фокус стал переключаться на mail.ru, значит яндекс тут не при чем. Если закрыть Mail проблемы нет, если открыть страницу снова, то примерно через 1 мин. открывается mail.ru. Доп. информация Windows 11, плагинов и расширений в мозилле нет, пробовал работать в безопасном режиме браузера - не помогает, перезагрузка не помогает, помогает только закрытие "маркированных" страниц, проверял на вирусы NOD32, cureIT в безопасном режиме работы ОС, вирусов нет. Очень прошу помочь с решением!

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

I use Stockhouse.com as a homepage and when I opened my computer this a.m. the site came up and it asked me to sign in which it normally does these days and I click on sign in and it shows my email and password and I click again and I'm signed in. This morning it asked me to provide my email address and password i.e. fill in the blanks. It has not done that for at least 15 - 20 years. Not remembering offhand what my password was I clicked on the 3 line application tab in the top right hand of my screen and brought up the list which includes "Passwords". I clicked on the password file and it is blank. It has never been blank before -- did Mozilla/Firefox make a change that would make my password file disappear?

When trying to play video from https://www.camelbackresort.com/resort-information/live-cameras, I get the following message:

The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

I'm running Firefox 148 in MacOS Ventura (current version)

I've tried the following:

Turning off Privacy Badger Turning off the default add blocker Starting the program in Safe Mode Refreshing the browser Turning off DRM Controlled Content Turning off Use recommended performance settings Deleting cookies related to the website Clearing cache and temporary files

None of the above had any effect. I was able to play these streams in earlier versions.

The streams will play in Chrome but not in Safari so this may be the result of a change in the website that was not tested outside of Chrome.

Any other suggestions would be helpful.

I just upgraded my Dell desktop computer -- Win 11 and some other hardware tweaks. Everything is fine -- but an old problem that was resolved some time ago in this forum has reemerged. My mouse wheel does not scroll properly at all with Google Calendar. I recall a simple solution on this forum that worked perfectly a few years ago when I originally set up the computer. It has apparently been removed, and I can not find anything to resolve the matter. Does anyone recall the secret formula? Is it hidden away somewhere? The scrolling is so convenient, and the instinct is hard to break.

I sent another help request on this subject but that too seems to have gone AWOL so I am trying again.

My passwords are being randomly wiped from my PC yet again but this time, although they are still on my Google Pixel 7 phone, Sync is not working for passwords. Strangely however, tabs are being synced.

I have tried every suggestion that I have found but syncing is just not happening.

To re-cap:- Passwords are not being synced from phone to PC Tabs are being synced between phone and PC.

Any suggestions?

Moderator note: This question has been edited to add a link to the previous question.

Hi, I just started using Zorin 18 os and downloaded Firefox, signed in, but my bookmarks are not there. I've tried sync and that doesn't work. I've also tried the cmd prompt sudo add-apt-repository ppa:mozzillateam/ppa and it says not found.

Thank you Bonnie McKelvy

Hello, I was using a cleaner program called "Cleaner One Pro" and I mistakenly let it clean my main firefox profile, and then I backed up my system afterward, unknowingly overwriting my recent backup. When I tried running firefox again, it had regressed to an earlier snapshot of my profile and was reloading all my tabs as well. Also, all my previous sessions and my history was all erased. This program should not have erased those, and if it had not, I could have simply let the tabs reload and been fine. So my profile was left in an earlier state with no way to recover current tabs. I have many, many, many open tabs on firefox, which has NEVER been a problem whatsoever. All my tabs were in an earlier version. I, however, found that firefox had made a partial backup of my profile into another folder in the same folder as my profile, but this backup was not complete, and trying to use it as a complete profile resulted in only a few tabs open at all, worse than even before. But this limited backup included my complete, current history. Are there any other file or files in this limited profile backup that I could use to restore my open tabs? I am using the absolute latest and newest version of firefox. My sessions and similar files are missing from both folders. It seems this funny little partial profile backup was made, and I was hoping there was a way to restore my open tabs from this little, smaller, partial firefox backup profile folder. Has anyone ever seen this, and how can I recover?

As of now, I restored an 11-day old profile and was able to import my new history into that using an extension, and if worst came to worst, I could at least recover my history and all the sites in that time of the missing 11 days I had went into, but I was hoping to recover my current tabs from that time as well. In this limited profile backup folder that exists next to the profile folder that was trashed, Is there any other file besides the session files that could have stored my open tabs, that I somehow didn't see or know about, which I could use to get my tabs back? I would willingly let firefox reload my tabs if possible to restore them as they were before this happened.

Thank you very much,

Gino Costa

p.s. you can email me at [edited email from community support forum] if you have any answers

I have no issue with youtube on any other browser, but I do prefer Firefox. However, Fierfox says that site is slowing down firefox and suggests I close that page. Firefox did not do this in the past. Is this similar to the rather ugly color of the private window that I can't change, not being a coder? The impression I get is that Mozilla is making changes without assuring they work properly. I currently have to use chrome to make sure youtube works correctly.

I have installed Windows 11 to replace Windows 10 but my bookmarks in Firefox have disappeared, is there a way to retrieve my bookmarks that always appeared each time I opened Firefox?