Форум поддержки Firefox

Firefox has been saving images from some sites as webp instead of JPG for a long time. There have been repeated threads on this subject which get locked and then pushed into the long grass.

Sure, I could botch a solution by installing an add-on to convert them, or I could use something like XnView (which I do, periodically, and in bulk) after the save event has happened, or I can edit about:info to tell Firefox not to accept webp - but this breaks functionality for some sites (like eBay), but I have found that in the end I have had to start switching to Microsoft Edge to do my browsing for a number of sites because Mozilla Firefox are ignoring repeated user requests to provide a simple option to STOP doing this.

I don't want to save any files as webp - save them as PNG if you like, or jpg, but I use an ancient copy (v3.24) of ACDsee (from the days of Windows 98) for my image browsing, sorting, viewing etc because it is perfect, blisteringly quick, has no extra editing or other functionality which I don't need or want, and it doesn't bloat up anywhere with thumbnail files... but sadly webp didn't exist back then so it doesn't support it. I have used a number of much more up to date browser-viewers, but there is nothing can touch this OLD version of ACDsee for basically brilliant design.

I'm not changing my image viewer. It's non-negotiable.

I WILL however change my web browser if I have to, if the developers of the browser continually kick into the long grass to lock, hide away and pretend there's isn't an issue which has been repeatedly flagged as an annoyance for so many users.

I have been using one form or other of 'Mozilla' family of browsers since the days of Quarterdeck Mosaic. I don't particularly want to switch my loyalty, especially to Microsoft, but if they are listening to what customers want and providing it, and Mozilla are not, what else is there to do ?

I am a retired systems developer. I cannot envisage this being SUCH a big ask.

Modern software treats its users like idiots and takes away control, doing everything it's assumes on their behalf that they will want.

It is not difficult to provide an option within settings for when saving webp files to save as webp, png or jpg with conversion if necessary. All you need to do is hear the screams and respond. :)

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

Hi everyone,

I have this message that appears on every web page but my connection is fine: "you must log in to this network before you can access the internet". It appeared I don't know how (maybe after using my VPN?) and I can't get rid of it. Any idea?

In advance, thanks a lot.

Windows 10 gesture two finger swipe left and two finger swipe right doesn't work in Firefox. Two finger swipe left allows user to go history backward and two finger swipe right allows user to go history forward. These gestures work in Firefox if the user hold Alt key and preform the gestures. But most of the users don't like to hold Alt key and preform the gestures. Please fix that issue.

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to another browser if I cannot get rid of this. Checked my 3 plug-ins, but cannot find anything there, nor if it is something on Facebook I cannot find it. Any idea?

Hi Firefox start to take a lot of CPU depending on how many tabs are opened (that is normal of course especially if with flash contents). What is not normal is that CPU will not be released when tabs are being closed, even with one (blank) tab left opened CPU usage is 40%-85% (depending if other process need CPU). Essentially: once Firefox process obtained 80% of CPU you can close tabs but you are fucked the same, now opening new tabs is a pain! Of course restart fix the issue. Is not a matter of addons or updates, Firefox and system (Windows 10) are updated to last version; I feel is something related with flash contents. Is it possible only me experience this?! Regards

Gmail will not load in Firefox, but will in Chrome. I've cleared my history, cookies, and cache. I made sure I had the latest Firefox update, restarted my computer, checked in internet connection, everything I could think of. There is no error message; it just stops loading and the page is totally blank, as you can see on the attached image. I've run out of ideas and know-how. Anyone else had this issue and resolved it?

I have been using Firefox for the past 2 years, but only recently have I noticed that Firefox is using 1 GB of RAM! It never increases or decreases and its getting very annoying now since I have barely any RAM to run zoom with (which for some reason takes up the rest of my RAM). I can't even run anything else, and thats annoying me a lot since my fan has to keep running. I can't upgrade my RAM because I use a laptop, and my laptop is under warranty and I can't afford to lose the warranty by upgrading the RAM. Is there any other way to decrease memory usage beside using about:memory and pressing the "minimize memory usage" button? Nothing happens when I press the button.

i am trying to download a file (about 50gb) and the download keeps failing. When i click reply the download continuous. It downloads fine for a little bit then it fails again. Keep in mind when i click the trry agin button the download does not restart, it just continuous to download where it left off. (sort of like just pause and unpause) what should i do?

Hi,

I brought my computer to Best Buy for some audio issues it was having. They reset my OS and drivers and now I lost all of my Mozilla Firefox bookmarks and passwords. I do not have a recent JSON backup file. How can I recover these?

Thanks.

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox automatically changes it to Firefox HTML Files. I can view them in Acrobat, but the subtle difference makes it impossible for Word Perfect to recognise them if I need to import them back (as in when something gets lost and all I have is the PDF). Please, community, do NOT tell me all I need to do is use MS Word to fix this. This is NEVER going to happen, now or ever! Now that this made clear, what, if anything can I do? And why would Firefox have anything to DO with me converting WP files into PDF? Clearly there is some greedy little finger stuck somewhere, because the proof is in the long list of files I now have that are no longer PDF. I have opened them in Acrobat and saved them again, but they still show up as FIrefox HTML Files. Aaargh! Help, please! It's driving me mad!

As the title indicates, copy/pasting does not work.

I'm on Windows 10, have installed Firefox about two days ago (I've recently switched to it) so the version of FF is up to date. I've looked up a few fixes before posting and they didn't work:

- Tried booting FF on safe mode and it didn't fix the issue - it clearly isn't caused by an add-on (and I've never had this issue in my previous browser with nearly the same add-ons installed). - other people seem to have had the exact same issue multiple times and it's lasted for years, so it's clearly a problem on FF's end.

Here is the issue described more specifically: Copying things from a tab from FF and into the online version of Word does not work - when I try to, the intended selection: - disappears a few seconds after I've pasted - or it does not appear at all - or when it does, it erases the entire sentence it was pasted next to it, which you can imagine is absolutely bothersome.

I've also tried to copy/paste statistics from a site called archiveofourown.org onto another FF tab. - What ended up being copied is only the last character of the entire content I was trying to paste, which I think suggests there's some issue with what's contained in the clipboard.

I'm mentioning these two websites because I'm guessing that something about them is probably conflicting with the copy/paste feature, however I'm hoping no one will have the gall to tell me it's those websites' faults and that I should just stop using them.

When pasting (while having hopefully copied the former selected content- and no, it wasn't the case), it always pastes the content which was last copied into the clipboard prior to that very attempt, which shows that the clipboard's content was not refreshed with the last selected copied one.

I'm surprised to see that FF has had such a glaring issue for years and for many other users, and updates have never given a fix for it. I'd like this issue to be fixed properly, because I'd hate to have to switch back to my previous browser. FF sports so many nice features that other browsers don't have, and it'd be a shame to ruin the experience with a bug so basic as the copy/paste feature being broken.

Users have been complaining about update nags for several years, and when a solution is found via about:config, Mozilla typically puts a spanner in the works and deletes the relevant config items like 'app.update.silent', 'app.update.doorhanger... etc.

I just want to remove the popup, not the ability to update. I'll update when I'm good and ready, and I don't need a popup each and every day nagging me to do so.

If Mozilla must ape Chrome, then aping Chrome's non-nagging update policy would be a good move.

FF 85.0.2

I'm on an older iMac using OS 10.10.5 Yosemite. I can't upgrade due to work.

Currently I'm running Firefox 78.3.1esr (64bit) and I'm having trouble seeing some websites correctly (see attached screenshot for ebay for example). Sites also take a longer time than usual to render.

Is there anything I can do to make Firefox work well again?

Thanks!

How can I change the DNS Server in FireFox to whatever DNS I want and not what Mozilla wants?

For example: Google DNS 8.8.8.8, 8.8.4.4 or, Open DNS 208.67.222.222 · 208.67.220.220

Enabling DNS over HTTPS dose not give me FULL control over this. I should be able to put a DNS IP address in there like in Internet Explore.

My system requires me to log in to the internet when I start up. Usually I am given a message and asked to click on a link, which brings up my login page. Since yesterday I have been receiving the following message: The page isn’t redirecting properly

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete.This problem can sometimes be caused by disabling or refusing to accept cookies." I have cleared my cookies and cache and restarted numerous times. This message keeps coming up. I am able to access my home page, but any attempt to click on bookmarked links results in this message, and occasionally it will refuse even that, telling me it's redirected me too many times. Apart from clearing my cookies cache, which doesn't help, what else can I do to fix this problem? Thanks

Read support article about importing username and password info direct from .CSV file. I see at the bottom of that article that if no such option presents (Import from file), I am to ensure that signon.management.page.fileImport.enabled is set to true. I don't see that operator within the listing of configuration options. I can create that operator and set it to true, but that doesn't make the 'import from file' option appear in the three dot drop down menu within the Logins and Passwords page. Has the title or location of the fileImport operator changed, been moved?

All of a sudden, my bookmarks ( and other bookmarks) are double spaced. This just happened today and I didn't make any changes. How do I get rid of the double spacing ? Thank you.