Форум поддержки Firefox

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

Hello,

I have been using Firefox Mozilla for many years. This morning it opened up fine. Then this afternoon (Dec 7, 2023) it would not open for me and when I try to open a new tab it says that it crashed.

I looked and I do have Firefox as my start up browser in my settings. Thank you for any advice on getting back to my favorite browser.

Sincerely, Sandy

I use to be able to work on one app/window and hover over multiple tabs to obtain brief details on the browser (tabs) as it sits behind the app/window I'm currently working on. Since about a week ago, this feature has gone away. Now I have to be on the browser to be able to hover over the tabs to obtain the info I need on the tabs. I do this to compare the order # that displays on the tabs for what I use it for. How do I get this feature back. I want to be able to hover over tabs to view the small details even when not currently on the browser itself. Please help.

Since snap firefox keeps crashing somehow, it just hangs.. i cleared cache and all, reinstalled it, but still.. ?

They say linux is a broken system (:

After updating to v120 my Firefox started behaving strangely. With v119 I was able to fire up my Linux and Firefox and had immediate access to both Gmail and Calendar. Now I am requested to sign in every time, are offered a Shareable Calendar (for which I have no use) and get a notification in my cell phone reporting a new login. It would appear that the problem lies in syncing as WhatsApp Web is also requesting scanning its QR code every time too. This is most annoying. No settings were changed after the update. As a temporary solution I grabbed a v119 tar.gz from my wife's laptop and installed it in mine. Now all is behaving normally as before. Am I doing something wrong? Will appreciate any help you can provide.

In the last few months, when clicking on the file icon to download a PDF, the "save as" dialog box does not show up fully and I have to view all windows then click on any open window for the dialog box to appear.

I am on a Mac desktop, running MacOS Monterey 12.6.5 I just updated Firefox, to 120.0.1

I attached an image of what the screen looks like after I click the file icon (top right) to download a PDF. It only shows the "Format" part of the "save as" dialog box until I zoom out to view all the windows then have to click on any open window, then the full dialog box will allow me to choose a location to save and rename.

Any help if this a Firefox issue or a Mac issue?

Hello! I need some help. Every since 4-6 months ago, Firefox has been extremely slow when I boot it up at first, with some page load times taking more than 10 minutes. Some fixes have seemed to work, but they never work permanently. From my testing, it is not the result of any extension and the issue persists in troubleshoot mode. What has not helped my testing is that, after enough restarts of Firefox, the problem goes away and web pages load quickly, so this has caused some false positives. Has anyone else had a similar problem they were able to fix? Should I try uninstalling Firefox and reinstalling it?

I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file to VirusTotal I got errors first and it only worked after restarting the laptop.

The file hadn‘t been analyzed so far (which surprised me), 1 out of 72 scanners claimed to have found a Trojan but what bothered me more was that according to VirusTotal the file was compiled in 2018 with Microsoft Visual C/C++ 12.00.8168. It was also somewhat smaller than the last Installer I downloaded (342kb vs. 390kb), although both should be version 18.05.

So I‘m a little concerned if the downloaded file is legitimate?

I have been having with YouTube for a couple of days. It asks to turn off ad blockers. I have done so and it still requests to turn ad blockers and still won't allow viewing. YouTube works on other browsers.

I am sure YouTube is playing games but can you help?

I selected "Tips and Tricks" because I always feel like everyone seems to understand the answers and I do NOT.

I have and donated to Firefox since it began. I think it is a great idea. I have severe dyslexia and ADHD.

I keep add-ons to a minimum and my home page free of everything. I use menus to find what I need. Having short-cuts all over is too distracting. When FF is not available and have to use another browser, I find it very difficult: they are loud, busy and ads are all over.

I am finding "help" more and more difficult to understand. Do the folks realize that I don't use computers all day long? That some people don't use the same definitions as people who work with computers? (I tried to find the meaning of "default" with 0 results, phrased the question many ways.)

I am hoping a beginners guide review would help, as thing have changed since Firefox was new or "Firefox for Dummies" was written!

Is is/are there basic manuals? Please help. ("Please don't respond with what help are you looking for" - that will not help the next problem).

Dear ladies, dear gentlemen,

on another Computer, when using Firefox, I am now constantly getting a Norton notification of a malicious domain request 22. The problem does NOT arise with the Opera browser installed on the same machine. What shall I do? Uninstall Firefox seems to be the best solution. Scans do not reveal presence of malware. On this computer, similar OP, this does not happen, but I use it much less.

Thanks a lot, Alexander

Shortcut icons (4 rows of them) have disappeared from my Firefox home tab. After a Firefox update, they were gone. Just white boxes. I tried to re-enter shortcut information, but the box always goes back to white and empty. I tried a System Restore. That didn't work either. I depend on these shortcuts for my work and bill paying. Please, someone help me! Thanks!

raydle1101@gmail.com

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expected. Sometimes, the browser opens with just a new home page and the pinned and other tabs have closed. I can sometimes see the 16ish tabs in history and reopen them. More recently, I find that they are not in history as a number of tabs so I have to set them up again. This rarely happened on my old PC and if it did I would have bookmarked a group of open tabs that I used regularly.

The failsafe FF General setting is as follows: Startup, Open previous windows and tabs.

I don't know how I can stop losing my open Tabs but if I was able to bookmark all the open tabs to be used in case of a problem I would feel more secure.

How do I bookmark ALL or several my open tabs?

I use Firefox for Mac. Often when I want to click on a link or complete an on-line form, a long list of unwanted suggestions pops up and orevents me doing this. Only by hitting Escape can I get control back.

By the way, I don't want any solution which involves clearing the cache, as I value that help.

I have reinstalled and refreshed the app many times, but whenever I try to search something, it says "An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR. This happens with every single search on every website, not just google.

We write an SDK that needs to detect what subdomain a site is running on. For example to detect that app.foo.example.com.au and web.foo.example.com.au share example.com.au

In order to do that we check if we can set a cookie on `.au` that fails. Then `.com.au` also fails, then `example.com.au` and that succeeds

This is safe and fast and leaks no information not already available to any JS running in the page.

In most browsers this is fine. In Firefox it is also fine _except_ it logs a warning to the console that a cookie was rejected. This then causes users to open a support ticket with us in order to find out about "the error"

Is it possible for us to suppress this log?