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I am in my TRS account and I keep getting this, "Your popup blocker is enabled and may be preventing this document from opening," as I try to access information on my account. What should I do?

Karen Glenn

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

I set up message filters to run automatically on my inbox as the messages come in. They don't work. I've searched all kinds of solutions, read and tried the solutions posted here, followed the steps...they don't run. What am I missing?

So there was a problem with AOL today and I'm using Thunderbird for my Verizon account now AOL is back up and running but on my computer Thunderbird will not let me log in to The Host keep saying it's failing?

My TB upgraded to V141 today and I lost my google calendar and maybe my contacts too. The contacts are there but I don't think that they are syncing anymore. Calendar appointments missing altogether.

I set up some custom (number of days in advance) calendar event reminders of my travel plans in my Google calendar via my cell phone. I have my google calendar linked to thunderbird on my pc. I had accepted the invitations before I left on my trip. (looking at the details of the reminder it shows: "You have accepted this invitation.") I returned home from my trip and have several old flight reminders popping up in my pop-up box in thunderbird. I can try to dismiss them, by clicking on the dismiss button, but nothing happens. They do not disappear. But recurring birthday events from my google calendar, which are also in my T-bird calendar, are able to be dismissed from the T-bird Reminder pop-up box. A new event I created today in google calendar, flowed into T-bird with two custom reminders, but no event invite. (Is the issue with accepting invites?) I have tried unsubscribing and re-adding my google calendar, to no avail. I have tried to clear the T-bird startup cache, both with and without being subscribed to my google calendar, to no avail. Any help is appreciated by this confused user, thank you in advance.

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser.

I suspect an add-on but have not been able to determine which one.

This is happening on multiple (3) physical computers.

I just started a new work role and haven't been able to find the time to troubleshooting of the issue myself.

This has been very disrupting and stressful.

My gmail account will no longer work. For awhile, I would get message saying, "trying to reconnect" and how many seconds it will take-and then all stops

I have BestBuy Geek squad-and they couldn't figure it out either-but made me feel like, why would you use firefox , when there are so many other browsers that don't have this issue? Did you try chrome, microsoft edge, and the list goes on. I have read others that sound like they have similar issues-and did see about trying to get sandbox? But I couldn't seem to follow those instructions to even download. Very frustrated, should I just stop using Firefox for my mail and pick another browser for my mail???

Re: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Very clear instructions. May I suggest an optional step, after discovering tens of thousands of WSDEML files that slow the copying of the profile to a crawl.

Yeah search integration can be useful but in my case it probably quadruples the copying time and maybe useless on the new machine.

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the account. I did not set up a passkey for Gemini account. I did set up a passkey on Firefox for a different account with a different email. Does that passkey work for multiple accounts??. This does not seem very secure as all someone would need to enter my accounts is my pin, which would not be too difficult to discover.

Appreciate help on this issue of security. Thanks Henry