Все продукты: форум сообщества

Hi 🙂 This is a follow-up to https://support.mozilla.org/en-US/questions/1511440.

The problem is this: support.mozilla.org is a site intended for asking support questions, and it is very inconvenient not to be able to use extensions that assist with typing (notably Unicodify and Clippings).

i have 2 suggestions to do:

1) Let the user choose whether to keep extensions enabled (in which case support.mozilla.org is not privileged, the user cannot send "Troubleshooting Information", and there is no security vulnerability), or to send "Troubleshooting Information" (in which case extensions are disabled).

2) Review the design of support.mozilla.org in a way that a subdomain like ffinfos.support.mozilla.org is privileged instead of support.mozilla.org, Firefox sends "Troubleshooting Information" to ffinfos.support.mozilla.org, and extensions are enabled on support.mozilla.org but can never interact with data that Firefox would send to ffinfos.support.mozilla.org.

What do you think about this?

It was working fine on the new computer until yesterday. Now I get a pop-up box that says: ' Unable to connect The connection was refused when attempting to contact localhost.

The site could be temporarily unavailable or too busy. Try again in a few moments.

If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure Thunderbird is permitted to access the web.

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

hi :-)

My Thunderbird uses between 19 and 34 GB of RAM. It's cyclical (with a period of about 10 minutes).

What do you suggest?

Do I need to perform a performance diagnostic? https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance

Do I need to follow all the steps listed on https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems#Diagnosis_Steps, or can I skip some of them?

Hi! I am having an issue with displaying sent mails. As you can see in the screenshot (cropped for privacy), I have selected the option to "Place replies in the folder of the message being replied to", which to me means that eg. a reply I sent will both be shown in the "inbox" folder in the message thread, as well as in the "sent" folder. However, it only shows up in the "inbox" folder. Why does this not work?

Thanks!

In the process of changing from Windows to Linux, I have entered the details of my email account and it is fine when I press re-test, but when I press done it is not fine anymore. The email is “freeuk.com” which is still active but Freeuk itself isn’t, but the service was taken over by Claranet with a “clara.net” setting, so I imagine that may be relevant. Any help (not too technical please) would be appreciated. Thanks.

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

When I try to watch videos on YouTube using Firefox the sounds never comes out, only the video runs, I tried changing so many setting but it is not working, and the issue is only with the videos from Firefox.

Today after i restarted my laptop (windows) and then I started firefox all the pinned and also the normal tabs were gone. I tried to follow different indications about restoring the previous session, but nothing showed up. All the tabs are gone.

As I need these tabs and this is obviously an issue of the software, PLEASE FIX THIS ASAP.

Is not possible that this happens every 1-2 months.

Can you help me repair my FireFox Browser? The shortcut did not launch the browser. It stated that the file had moved or was no longer working. It still appears in my App folder but the only option is to uninstall it. I have a great deal of short cut tabs and all my stored passwords. How do I repair this? If I re-download Firefox will it access all of my stored information and preferences?

Dobry den, vytvoril som si stitky - uhradene (zelena farba). Ked si stitkami oznacim spravy a potom sa prekliknem do ineho priecinka a vratim sa do toho predtym nazad kde som si to oznacil, zmiznu. Alebo ak zavriem program a otvorim nie su tam. Predtym ich pekne drzalo, teraz nie.

I had a phone set up for synchronization, and the tabs were synced. Now, that phone has disappeared from my main phone—the one that listed all the devices—and all the tabs are gone. What should I do?

How can I get my tabs back? 😭

Noticed that Firefox on IOS was updated about 17 hours ago, so that may explain the current issue. When I open the app on my phone, it will be on the page I was last on, but would be frozen. Cannot add a new tab. Cannot add an address to in address bar. Nothing can be done u til I force quit the app, and then reopen the app afterwards (as long as I give it a couple seconds afterwards). Didn’t have this issue the day before.

When I frequently turn off my computer using the system unit's power button, meaning a quick shutdown, after several such shutdowns, when I launch the browser, I'm prompted to log in again. Bookmarks that weren't synced disappear. And I'm also logged out of all the websites I was logged into, forcing me to log in again. Cachyos Linux.

After the last update of Thunderbird, we lost the ability to send gmail messages from our pop gmail account. We only got incoming messages when we restarted thunderbird. We've worked for 6 hours with Claude Opus and it finally gave up. Out AOL account and our comcast accounts still work. We tried to create a new imap account in gmail and that spins forever. Account does not get created. the last error message was " Error Creating Account - Incoming server already exists."

Then we tried deleting the pop account and then creating a imap account and that also spun forever failing to create an account. Webmail works.

When i downloaded the app, it automatically came with the ability to group tabs, but after i customized several settings it took all of my tabs out of the groups and i can't group them anymore. The settings i changed ranged from privacy to personalization, i tried to reverse some of them to see if that would help and did a bunch of back and forth, but it's still not coming back. (Im trying to leave chrome because i noticed it had some very concerning lack of privacy settings that messed with my phone's ability to function properly if i turned them off. And Edge is worse.) Firefox seems better, but without the group tabs option it makes it waaaay too ridiculous to try and do any real work with it. I do a lot of multitasking and research and need to be able to bounce around and organize stuff. Your help stuff on tab groups doesnt say anything about how to turn it on or off. So... how do i get it back?

突然「pop.mail.yahoo.co.jp サーバーのユーザー パスワードを入力してください」と出たので記録してあるパスワードを入力したのですが「サーバーにログインできません」と出ます。パスワードをリセットして新しいパスワードを再度入力しましたが、やはりログインできません。 現在Thunderbirdでyahoo mailとgmailを使用していますが、gmailは問題無く送受信できています。

I open Extensions and I can't find my extension so I open manage extensions and it shows but it's not letting me use it the image that is roblox unfriender is the one not showing up and the picture of 2 extensions is the ones showing up don't roast me I'm a new user