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What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

If it ain't broke, don't fi(o)x it. Never try to be too clever. I cannot log out of OUTLOOK.COM, then after goodness knows hot long, it says that I have been kicked out and need to login again. CRAP!!!!!!!

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

In Thunderbird, I am trying to create an email filter, however, the screen/window display will not show the "OK" button to allow the filter creation to be saved for usage. After several hours, I have tried all the resolution changes, "resizing" the screen/window, "window" stacking, cascading etc, - nothing works to lengthen the screen to show the "OK button. I have other filters created previously, that work, but editing with changes have the same display issue. (HP Pavilion laptop-Windows10, i7) It appears that the bottom of screen is in a fixed position -see screenshot.

Any suggestions appreciated,

I have several MS 365 accounts that I have added to Thunderbird to backup. Now that all the emails and data is in Thunderbird, I would like to deactive the MS 365 accounts completely as the company is closing down. I need to keep the emails as archives for several months in case of an issue, but the MS 365 account will no longer exist. Will Thunderbird delete all the emails once I deactive the 365 accounts or is there a way to store them permanently?

For record, I already tried to add them to my Outlook app on my Windows computer and back up a pst file, but it is not bringing over all the years of data like Thunderbird did. Only recent items.

Hello Folks, I just importeda a new certificate. Then I wanted to save all my certificates for backup. Selecting "Backup all...", I neter a secure password and click ok just to get the following error message: Failed to create the PKCS #12 backup file for unknown reasons the only button is "OK"

How can I start finding out what is going on and is there any means to save my certificates?

Today I have experienced a problem downloading new messages, bulk, trash or anything else in my mail server into thunderbird. it requires my primary password and then my regular password. I just set up my primary password so I understand why it is asking for that, but I don't understand why it is also asking for my regular password before I can get access to the mail server that I am using. the regular password was set up on 6/17/24 and until today it was working fine.

Thunderbird--All of my current year INBOX emails disappeared. I have tried repairing the folder, deleting INBOX.msf and restarting including in troubleshooting mode, reinstalled Thunderbird. None of these actions changed the situation. Is it possible to retrieve these messages?

The INBOX folder is much larger than the INBOX.msf folder, so I'm thinking the message info is in there?

I;m using Windows 10.

I have a TB installation reading mail from a webmail set up. The files are in an inbox, 26,000 plus. They have also been transferred and readable in TB. They have the following format. Subject: [xxxxxxxxxx & yyyyyyyyyyyy zzzzzz ] New User Registration

Body text -

New user registration on your site xxxxxxxxxx & yyyyyyyyyyyy zzzzzz :

Username: selected_nickname9481

Email: username@provider.com

How can I extract or retrieve the "Username:" variables and "Email" variables in the Body text to set up a mailing list or Address Book. Thanks!

There have been numerous times when I click on a video to play (NY Times, WSJ, Universal Class), I just get a spinning circle but no video. Yet when I go on Google Chrome, the video plays right away. What's the problem here?

Thank you.

Can not open the website of my Bank. I'm getting this message. It works yesterday

Secure Connection Failed

An error occurred during a connection to suncoast.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

My computer recently crashed, and I've only been able to partly restore it. One of the casualties seems to be access to Thunderbird (although I've just accessed this help page with the password that doesn't work with the App).

Home Internet speed via cable 500 Mbps. When checking the Internet speed through the Firefox browser (version 133.0.3), incoming and outgoing about 250 Mbps. That is, the browser cuts the speed twice. When checking the speed through Google Chrome (version 145.0.7632.160), the Internet speed is about the declared 500 Mbps. Please help solve the problem with Internet speed through the Firefox browser.

I use Brave, Firefox, Firefox Developer Edition and Thunderbird. Brave: 600mb Firefox Dev: 600mb Thunderbird: 200mb Firefox: 800mb Why is Firefox using too much memory? Especially as I am running Firefox Dev as a direct comparison. I don't have any plugins on Firefox. Firefox Dev has uBlock Origin alone. Brave has a few plugins.