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Since the last update for Firefox browser (Version 138.0.3 64-bit), I have been unable to access my default search engine which is startpage (https://www.startpage.com/). This is very annoying. I checked my extensions, and the extension is not disabled. I also haven't inadvertently blocked startpage. So this appears to either be a coincidence and issue with the startpage going down, or Mozilla Firefox have blocked the site. Looking for advice to resolve the access issue.

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended

https://packages.mozilla.org/apt leads to 404, not a Debian software repository / archive.

Step 4 (is broken)

Next, add the Mozilla APT repository to your sources list:

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

Since the last update, my bookmarks sidebar does not open automatically when I open Firefox. A minor annoyance, perhaps, but an annoyance nonetheless, especially since it used to work until Firefox monkeyed around with it unnecessarily.

Every help I've found gives the same answer: Make sure the Bookmarks Toolbar is checked "Always Show." Well, it is checked, it was never unchecked, except that I tried unchecking and rechecking it in the vain hope that it would jumpstart something.

Is there any way to fix this? Or is it cursed forever?

I thought Thunderbird was free to use. It's asking me to donate and I can't access my current emails from my account. If this is free than why on earth do I HAVE to donate to get access to my emails. That is not right. Please help me.

Thank you Malcolm

I see it as Thunderbird hijacking the resources of my computer to run Firefox and take me to the donation website. I'm fine with the request for money in the Thunderbird screen, I can navigate away from that. Don't open programs other than Thunderbird before I require them.

I'm using Firefox on my school computer and I'm trying to use VPN but all the ones that I try to use it blocked and i was thinking if y'all can tell me a vpn that's free in Henry county 5/14/25 that they didn't block and Google told me y'all can help me find a VPN that work in 2025 for free that make me get on anything thats inotinappropriate but good for any normal person so please anwser fast not trying to rush you or anything but I would hope y'all can help me if you cant help me because you don't trust me its cool no sweat about it but yeah also when I was in dekalb county some stuff I used to use is blocked in Henry county so yeah my name is Iman Givens so think you may fingers are hurting doing this so yes please help me soon bye.

Hi,

My computer crashed, and when it came back up I'm unable to locater any of my folders in Thunderbird. THis is a HUGE problem for me, as I have SO MUCH stored in the folders there. When I close and restart Thunderbird, it asks me to "Set Up Your Exising Email Address" Blow that it says, "To use your current email address fill in your credentials. Thunderbird will automatically search for a working and recommended server configuration."

So, I think it's treating me like I don't have an account, but I can see my address book with like 4,200 contacts in there.

Please help! Thanks so much in advance.

Danny

So, all of a sudden my incoming emails went directly to the "Junk" folder for no apparent reason. When I go to the Junk folder to view my emails, they don't show up in the right viewing column.

And when I try to send them back to my "Inbox," they don't go there and I have no idea where they go. I can't see them anywhere. I've checked my outgoing settings and they're where they are supposed to be....as well as my incoming server settings. They are where they should be. I use Comcast, and have checked with them, and those settings are correct

So at this point I have no idea what to do, and obviously need help from someone much more knowledgeable then me! Hopefully I've explained the issue clearly, and have made it easier for those of you out there. I'm not a computer dummy....but this has be quite baffled, as it came on suddenly, and had weird characteristics.

Thanks to all,

Michael...

I am attempting to transfer my Thunderbird Profile from and old computer (call it "SOURCE") to a new computer ("TARGET"). I have tried everything prescribed in the documentation. It fails every time.

[1] I tried importing the ".Thunderbird\Profiles\xyz.default: folder from SOURCE to TARGET (Tools -> Import). It starts the import, but soon aborts with the incomprehensible message:

1747152229330 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebProgress.addProgressListener] <anonymous> chrome://messenger/content/aboutMessage.js:119 aboutMessage.js:119 1747152289419 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: e4a0732e-f511-4cb6-ba38-be42dbd2b48f, overwrite: false Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo] _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659 _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588 _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248 2 ThunderbirdProfileImporter.jsm:659

I have tried importing over a network, and also after copying the whole Profile from SOURCE to TARGET first, in an intermediate work area.

[2] I can't Zip my Profile, it's 16GB.

[3] I tried manually copying the profile directly from SOURCE to TARGET's "C:\Users\myLoginID\AppData\Roaming\Thunderbird\Profiles\". When I start Thunderbird, it only shows the first few email folders, the rest are missing.

I have used this procedure successfully many years ago between two other computers.

I am desperate, I put my trust in Thunderbird, and now I cannot move forward, my business is in jeopardy. My old computer has started failing, it's on its last legs, and could soon become unusable.

I contribute to Thunderbird every year, and am a strong supporter.

So I am running 31 add-ons. 30 of them ARE ACTIVE. (I've ALREADY ACTIVATED THEM.) Only 8 are showing up on the tool bar. I would like to select ONE that is not showing up for use. I have double, triple and quadruple checked, it is active...but it does not show up on that toolbar. I WOULD say that it is because there is not enough room, but there IS enough room for at least 3 others to be showing up. I can remember a day when there was 12 of them showing, and I had an arrow to select to see the "hidden" add-ons. That is not present. I cannot find a way to "show all"... unless it is just going to the install center to see that they are BOTH installed AND active. (Well, one is not active, but that is for a reason, and it's not the one that I want to use at this time.) While typing this, I tried something, I right clicked on the toolbar and selected customize, and I SEE the old familiar >> but it is grayed out. Once I click on "done" it disappears again. It is that ">>" that is missing. Yes, it's called "The overflow menu"... THAT is what is missing! How do I get that back?