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I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account.

Is it possible to restore this account and its associated sub-folders.

I have installed Thunderbird on a separate PC and restored my latest backup, which unfortunately is 4 months old, meaning that I am missing 4 months worth of emails.

Might it be possible to link to files/folders containing my messages prior to the removal, perhaps by recreating the email account or might there be some other method in which I could achieve this.

Any thoughts you might have would be VERY welcome.

Kind regards - Deirdre

PS. We are using Thunderbird Version 128.0.1esr Build: 20240717233102

Hi. I have approximately 26 folders in gmail and 34 filters that sort messages from my inbox to the appropriate folder on the mail server. I am planning on rearranging the filters and would like to know if there is a preferred way to optimize them. For example, am I better off having individual filters (say from several health providers) that end up saving respective messages into a 'Health' folder OR should I have 1 filter that looks for each provider in turn (OR condition aka 'Match any of...' ) then moves them to the 'Health' folder.

Not worried about performance, but more wondering if one method is more efficient than another.

Also, I seem to recall seeing in the filter help pages that it is preferable to have local storage for filters as opposed to having the mail server sort them out. Why is that?

kind regards, Kirby

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens except for the loading icon of Firefox that keeps "spinning" (see image).

When I do the same in another browser, like Chromium for example, everything works fine.

I already tried the following steps:

- Installing an older version of the Citrix Workspace app - Reinstalling Firefox - Disabling the blocking extensions

I am using the following versions of components:

OS: Linux Mint Vanessa 21 Citrix Workspace app: 24.5.0.76 Firefox: 129.0

Other colleagues report the same issues when using Firefox whether in Windows of Linux.

Any help would be much appreciated?

Hello,

Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons. I have been submitting crash reports. Crash data avaiable on request. I uninstalled and re installed, same result; crashes immediately on start up.

Please assist.

Thank you

Toll

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers a restart. This concerns my Windows 10 64-Bit, on which I had both Edge and Firefox opened, both with multi-tabs. In Firefox I had my Google account open with other tabs. After shutting down both computers I left my apartment. The Windows 10 restarted on its own; but both browsers lost their tabs even though I set each to reopen the previous session. With Edge and function keys I was able to restore my previous session; but not with Firefox. about:sessionrestore was not available. The Profile folder did not show a backup for these lost tabs. I hate hunting for them in History because I am working on multiple projects and don't have time for this wasteful activity, which is why I set Startup to Open Previous Windows And Tabs. What option did I miss?

Now, we have more wasted time. I reopened as many tabs as I remembered opened during the session I could not restore. Now, the only tabs that reopened since are the ones I opened that have posts about restoring sessions. The tabs I reopened are lost even though I checked off Open Previous Windows And Tabs. This browser is performing worse as of today for some reason I am not aware. What changed? From what I see here, there was no MS Windows update that might have occurred when I shut down and lost the tabs. Could I have disrupted the tabs by using the right hand, top corner "X" to shut out of Firefox?

This is getting more and more whacked up! It seems that every time I reopen a tab within the Library, it opens it in the same tab, overlaying the previous tab I opened.

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English?

I am using Thunderbird 102.12.0 (but the problem may have started before the update) I have had this problem intermittently in the past but it only affected 1-2 emails but today it seems to be most of the emails in my inbox. It seems that multiple emails are being combined into one email so when I look at my inbox it will tell me who it is from and the title, but when I click on it the sender and title may disappear (or may not) and the email is multiple lines of text & code (not necessarily the body of that email it can be 1 or multiple other emails in there all mixed up with or without different sender details). I can view the emails with no problem on my iphone and using webmail so it seems to just be a Thunderbird problem. If I look at the email on my phone or web browser I can see it perfectly and forward it to myself and then it seems to be ok. All help appreciated! Thank you Jean

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

TB has been extremely finicky the past few days with send and receive. The biggest issue is that the Get Messages / Get All New Messages stops responding altogether - it works fine, and then suddenly nothing except (sometimes) the word "null" next to the online icon at the bottom left, and a pulsating blue progress bar in the Activity Manager area, that disappears after a moment.

A few times I have been able to "fix" it by going to Server Settings and changing Connection Security to None temporarily, but this doesn't work every time.

Another "solution" is to change the password on the mail server, which prompts TB to demand the PW. This is not a good solution, as the password must then be changed on any/every other device that connects to the mail server, and then the problem repeats after some period.

Other times, and per a suggestion on another thread with a similar subject line, clicking on the "go offline" icon at the bottom, generates a prompt to download emails before going offline, and this seems to cause a demand for password, which allows emails to be downloaded, but this also seems like a band-aid. What is going on here? Windows 10 64 Bit TB 102.11.0 (64-bit)

Netzero says I am located in Phoenix, Az. I am in Tucson, Arizona. It won't let me change it. I have tried numerous times but to no avail. What is the solution to this? I am going crazy trying to rectify this on my own.

Version 115.8.1 (64) I block messages by domain (domain.com), rather than whole addresses, because spammers are constantly changing their whole address (nutjob@domain.com). The filters don't always catch them when they arrive, and then they sit in the folder, indefinitely. The "Manually Run" and "Periodically, every 10 minutes" options are both selected. The "Periodically..." option does not appear to be working (as I expect it to), so I eventually will go and hit the "Run Now" button to get rid of unwanted mail. I can also quickly delete them using the "Run Filters On Folder" option in the "Tools" menu. It would be great if the filtering worked automatically. Thanks

After the last update, my Tbird no longer functions as it used to. Problems:

1. I can't find the button to begin a new email. I have to go to the account CuriousQuestor@centurylink.net, then click on the 'Write a new message' link to open a new email.

2. My files disappeared. I had 100 or more files that I used to keep information for quick referral. They included copies of correspondence, URL links, important things like coded passwords and even recipes. They used to be listed on the side, and now I can't figure out any way to get them back.

3. The new version of adding a color tag sucks. It used to take just a click of a button. Now I have to click on 'more' then click on the color tag. I use tagging very frequently to help sort out the importance of emails. Can you move it back on the next update, please?

4. I CAN'T FIND THE *_)(^%$&()!!! BUTTON TO CHECK FOR NEW EMAILS! Where did you put it???

5. Is there a way we can refuse the latest update, if we're happy with the version we already have?

Thanks for taking the time to help. Overall, you guys really do a great job - and should be commended more for your work. Today was just the day I "hit the brick wall" ! Thanks again.  ;D

I have noticed an issue with lists (bullet & numbered) for a while now and thought it was about time I checked to see if it can be sorted!

If I start a new message and there is no text and then I press the Bullet button then this is OK.

However, if I.....

• Start with a blank message
• Type a line of text
• Hit Return twice
• Press the Bullet button - this moves the cursor up to previous line
• Press the Bullet Button - this moves the cursor up to the end of text on previous line
• Press the Bullet button - this put a bullet symbol at start of the line of text

This makes it very frustrating trying to add a bulleted list in the middle of a message.

I saw a previous thread when the OP was having the same problem and his solution seemed to be connected with his HTML signature, but I don't have a signature set up.

This is version 115.9.0 (32-bit) running on Windows 10.

Any suggestions would be gratefully received!

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no messages show. I then click on sent message, click back on incoming and the messages reappear in the "all" messages display. The Gmail account is just fine, I can click between "All" and "Unread only" with no issues. Can't figure out what's going on.

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?