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My gmail was working normally and suddenly I stopped reciving emails

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  • Последний ответ от Andrew

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My gmail was working normally and for the past 4 days I haven't received any messages. I have 2 gmail account and only one had this problem. The setting as exactly the same. Pls help

My gmail was working normally and for the past 4 days I haven't received any messages. I have 2 gmail account and only one had this problem. The setting as exactly the same. Pls help

Все ответы (4)

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I forgot to mentioned that I deleted my account and create a new one and the I'm still not receiving any messages

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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I don't use Firefox. I use Google chrome and I cleaned up all my cookies and cache last week... There is anything else I could try? Tks!

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Unfortunately, this is a Mozilla Support forum and therefore we do not provide support for any non-Mozilla products. Please contact Google for assistance in this case.

Note: This thread will also be locked. For new issues, please ask a new question at /questions/new

Изменено Andrew