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two identities; reply to default account error

  • 5 răspunsuri
  • 1 are această problemă
  • 205 vizualizări
  • Ultimul răspuns dat de gron00
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gron00
gron00

My wife (Marilyn) and I (Ron) have been sharing Thunderbird for a few years with separate identities. Ron's identity is the default account. This started a few weeks ago. When Marilyn sends an email, her "SENT" file shows correctly the email FROM: Marilyn; TO: recipient. But the recipient receives FROM: Ron; TO: recipient. And of course, when the recipient replies, it goes to Ron. This is very annoying. I have changed Marilyn's identity to include her REPLY TO address. So now, the recipient receives FROM: Ron; REPLY TO: Marilyn; TO: recipient. How can I fix this?

My wife (Marilyn) and I (Ron) have been sharing Thunderbird for a few years with separate identities. Ron's identity is the default account. This started a few weeks ago. When Marilyn sends an email, her "SENT" file shows correctly the email FROM: Marilyn; TO: recipient. But the recipient receives FROM: Ron; TO: recipient. And of course, when the recipient replies, it goes to Ron. This is very annoying. I have changed Marilyn's identity to include her REPLY TO address. So now, the recipient receives FROM: Ron; REPLY TO: Marilyn; TO: recipient. How can I fix this?

Toate răspunsurile (5)

gron00
gron00 Deținătorul întrebării

It is not gmail. The outgoing SMTP server is smtphm.sympatico.ca. Also, it was working well for over a year before the problem started.

gron00
gron00 Deținătorul întrebării

It is not gmail. The outgoing SMTP server is smtphm.sympatico.ca. Also, it was working well for over a year before the problem started.

gron00
gron00 Deținătorul întrebării

Sorry for the very late reply. When I get to Outgoing server in Marilyn's account, there is only one option offered, and that is the default server. How can I change it or add a server?

Toad-Hall
Toad-Hall
  • Top 25 Contributor

As sfhowes advises: Try adding a second outgoing server under:

  • Tools/Account Settings/Outgoing Server (SMTP)

Make a good note of the settings used in the current default smtp server.

Description: Server name: port UserName: Authentication method: Connection security:

click on 'Add' button Enter the same details with slight modification on these: DEscription eg: Sympatico - Marilyn username = your wifes email address

click on OK

Now, you should have two Outgoing server (SMTP) settings.


then set : Tools/Account Settings/marilynaccountname select the newly added server from the Outgoing Server (SMTP) drop-down box in the right pane. click on OK to save chnages to Account Settings.

gron00
gron00 Deținătorul întrebării

Great! That seems to solve the problem, until Sympatico makes more changes.