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Bugzilla will not accept my ID and (changed) password so I can file a bug report

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jwwells
jwwells
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when I tried to login, it would not accept my ID and password. I successfully changed my password, but it still would not accept my ID with the new password

when I tried to login, it would not accept my ID and password. I successfully changed my password, but it still would not accept my ID with the new password

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cor-el
cor-el
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  • Top 10 Contributor
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Do you use a Persona account or the classic login?

Any luck if you disable the Firefox Password Manager temporarily?

  • Tools > Options > Security: Passwords: "Remember passwords for sites"

You can try to remove the Bugzilla cookies.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list
  3. press the Delete key (on Mac: Shift+Delete) to remove it.