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cant access my tiscali/talktalk emails comes up as endefined emails and it wont let me in

  • 7 răspunsuri
  • 8 au această problemă
  • 26 de vizualizări
  • Ultimul răspuns dat de fredrow

tommy.
tommy.
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since downloading firefox 4 i cant access my tiscali/talktalk emails it just says i have undefined emails and wont let me go to my inbox i would love my old firefox back I DO NOT LIKE FF4

since downloading firefox 4 i cant access my tiscali/talktalk emails it just says i have undefined emails and wont let me go to my inbox i would love my old firefox back I DO NOT LIKE FF4

Toate răspunsurile (7)

Xircal
Xircal
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This worked for another user I assisted yesterday, so I trust it will for you too.

  1. In the location bar at the top, type: about:config and hit Enter.
  2. In the filter at the top, copy/paste the following: general.useragent.override This will display a blank page.
  3. Right click anywhere in the blank area and choose "New" and then "String". In the dialog box which appears, copy/paste general.useragent.override again and click OK. The dialog box will remain on screen, but you'll see that name appear above where it previously said "Enter Preference Name".
  4. Next, copy/paste the following: Mozilla/5.0 (Windows NT 5.1; rv:2.0) Gecko/20100101 Firefox/4.0
  5. Click OK and then go to File | Exit. Restart Firefox again and try and login to Tiscali.
  6. I've uploaded a screenshot for you to illustrate the steps above.
cor-el
cor-el
  • Moderator
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You can also try to clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
tommy.
tommy. Deținătorul întrebării
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Hi,thanks for replying to my problem with ff4,since asking for solutions I found a site which gave me a download for ff3.6and everything is back to normal.I will keep your solution for a time when ff will not support 3.6 anymore.Once again thankyou.(its nice to know there are people willing to help)

Xircal
Xircal
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If you've installed 3.6 again, make sure you have 3.6.16 (go to Help | About Firefox). If you have an earlier version, click Help | Check For Updates to get it.

It's important that you do that because there was a security breach at Comodo which is an SSL certificate provider whereby a number of fraudulent certificates were inadvertently issued. This allows a hacker to impersonate any site including online banking and your browser will not display a warning. 3.6.16 blacklists those certificates.

tommy.
tommy. Deținătorul întrebării
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hi,yes thanks for that,have checked and am running that version. thankyou

Xircal
Xircal
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You're welcome.

fredrow
fredrow
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I also have this problem. The solution is quite simple, just logon using Internet Explorer, it works without any problems. Perhaps Firefox will work too when they update it.