Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Since I changed the operating system Windows 7 32bit to 64bit I can not use Firefox browser unless change the browser to safe mode.

  • 1 răspuns
  • 38 au această problemă
  • 10 vizualizări
  • Ultimul răspuns dat de rjohnson19

AnonymousUser
AnonymousUser
more options

Since I changed the operating system Windows 7 32bit to 64bit I can not use Firefox browser unless change the browser to safe mode.When i start it the browser is not open and appears a message Mozilla Crash Reporter

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)

Since I changed the operating system Windows 7 32bit to 64bit I can not use Firefox browser unless change the browser to safe mode.When i start it the browser is not open and appears a message Mozilla Crash Reporter == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)

Soluție aleasă

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

Since everything is fine in safe mode, one of your extensions or themes is at fault. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to figure out which one of your add-ons is causing the crash.

Start here: https://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes#The_problem_does_not_occur_in_Safe_Mode

Citește răspunsul în context 👍 0

Toate răspunsurile (1)

rjohnson19
rjohnson19
more options

Soluție aleasă

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

Since everything is fine in safe mode, one of your extensions or themes is at fault. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to figure out which one of your add-ons is causing the crash.

Start here: https://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes#The_problem_does_not_occur_in_Safe_Mode