Very, very frustrated
I have been using Firefox for years. I am not tech savvy. A very tech savvy member of the family recommended firefox years ago (and now says we should use Brave or another).
Does anyone run Firefox? Why is there no contact centre/people? Why do other members have to answer questions? The reason I am losing total faith in Firefox is that it must made me update and restart and every open window I had (and the tabs on each window) have been lost. I cannot retrieve them, which I have always been able to do via "Restore previous sessions". There was so much important information on those windows and tabs from way back - too far to shift through the history. Can anyone give me one good reason to stay with Firefox? Thankfully, there are many browsers to now use. Firefox has perhaps just become a habit and one I should have changed a long time ago. Thank you.
Toate răspunsurile (3)
Hi! I'm sorry you had this experience. If you are bothered by your open tabs closing after updating or reopening Firefox, I suggest you create a Mozilla account, as everything will be synchronized to it and you won't lose anything. The reason to stay on Firefox is the fact that all other browsers are built on Google's Chromium system, which is not as private. Brave is also on Chromium. Firefox is one of the only two browsers that resists Google and Chromium. Since Firefox is not on Chromium, it is also more private. If you have any questions or problems, just ask here in this support forum and the community will be happy to help you!
I hope my answer was understandable and useful!
Vexi
Does anyone run Firefox? Why is there no contact centre/people? Why do other members have to answer questions?
Pretty much every web browser has a community support forum of some sort for the users to get support. It is the Enterprise users that may get direct support as they pay for it as Mozilla does provide that as an option for Enterprise users. It would take a lot opf money and resources for Mozilla to provide the call centres needed to provide one on one support even if only for desktop Firefox and only in US/Canada.
As for session restore see https://support.mozilla.org/en-US/kb/restore-previous-session
Thank you Vexi and James, your responses are very much appreciated. Unfortunately the tabs are all lost. However, I now know what I can do now going forward, I realize the community forum does have knowledgeable and helpful people. Thank you again.
Trebuie să intri în cont ca să răspunzi la o postare. Te rugăm să adresezi o întrebare nouă dacă nu ai încă un cont.