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I reset my laptop after confirming that I was signed into Firefox and believed Sync was enabled, but after signing back none of my synced data were restored, and I would like help determining whether my data can be recovered.

Ansh Mehra

Hello Mozilla Support,

I am seeking assistance with recovering my Firefox data after resetting my laptop.

Before performing the reset, I verified that I was signed into my Firefox account and believed that Firefox Sync was enabled. After reinstalling Firefox and signing back into the same account, my previous data does not appear to be available.

Hello Mozilla Support, I am seeking assistance with recovering my Firefox data after resetting my laptop. Before performing the reset, I verified that I was signed into my Firefox account and believed that Firefox Sync was enabled. After reinstalling Firefox and signing back into the same account, my previous data does not appear to be available.

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