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Need to change my primary email as I lost my job and had my work email as my primary

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rwaddell
rwaddell

I am trying to update my account. I lost a job of 21 years and had my work email as my primary (as I thought I would be retiring with my company). I no longer have access to to that email and cannot remember my password because it automatically signed me on via faceID most of the time.

I am trying to update my account. I lost a job of 21 years and had my work email as my primary (as I thought I would be retiring with my company). I no longer have access to to that email and cannot remember my password because it automatically signed me on via faceID most of the time.

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Dick
Dick

Hi rwaddell, I’m sad to hear of your demise. In order to get you up and running again, do you have a recovery key? (you are prompted during your account setup to make one and keep it in a safe place)

For your reference, such a key comprises of eight sets of 4 characters each (letters and numbers alike).

Kind regards, Dick

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