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recovery key

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Sebastian Becker răspuns
waynenelson327
waynenelson327

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

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Sebastian Becker
Sebastian Becker
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Soluție aleasă

Hi Wayne,

when you use your Firefox Account recovery key, the old key becomes invalid and a new one is automatically generated. However, Firefox never sends the new recovery key by email for security reasons.

To get your new recovery key, you need to generate it manually: 1. Sign in to your Firefox Account at https://accounts.firefox.com 2. Go to “Manage Account” → “Security” 3. Under “Recovery Key”, click “Create new recovery key” 4. Save the new key somewhere safe — it will be shown only once

If you lose the new key, you can always create another one using the same steps. Hope this helps! Sebastian