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Component returned failure code: 0x80004005

  • 4 răspunsuri
  • 1 are această problemă
  • 26 de vizualizări
  • Ultimul răspuns dat de Ed

salespc
salespc
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I've been trying to add a new email address/account on Windows 11 with Thunderbird 143.0 (64-bit). I've never had an issue adding email addresses/accounts previously. . I continually get this error message: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

I can log into this email account on roundcube (email client) without any issues using the same pword, but when I try to set up this email on thunderbird I get this error.

I get this error at the final "Enter Password" screen and can not finish the setup.

Thanks in advance for your help

I've been trying to add a new email address/account on Windows 11 with Thunderbird 143.0 (64-bit). I've never had an issue adding email addresses/accounts previously. . I continually get this error message: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer] I can log into this email account on roundcube (email client) without any issues using the same pword, but when I try to set up this email on thunderbird I get this error. I get this error at the final "Enter Password" screen and can not finish the setup. Thanks in advance for your help

Toate răspunsurile (4)

sfhowes
sfhowes
  • Top 10 Contributor
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If you have the account hub enabled in Settings/General, disable it and add the account from ⇶ - New Account - Email.

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doncodling
doncodling
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I have the same problem, and the solution offered above does not change it. Any other ways of getting past this?

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salespc
salespc Deținătorul întrebării
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This fix worked for me:

Try creating the account the old way: 

   go to TB menu > Settings > General > Account hub > uncheck 'Create accounts in the new Account Hub'
   go to TB menu > New Account > Email

Hope that helps

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Ed
Ed
  • Top 25 Contributor
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doncodling said
I have the same problem, and the solution offered above does not change it. Any other ways of getting past this?

Go to TB menu > Help > Troubleshooting Information > click the 'Clear startup cache button', then retry.

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