
Firefox Desktop crashing on startup
Firefox was working perfectly up until this morning and I'm pretty sure there wasn't a new update today. But now when I open the app a new window will briefly pop up for a fraction of a second and then disappear. Unfortunately this prevents me from accessing troubleshoot mode or crash reports so i can't provide much information on specifics.
I followed the steps here: https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup and they haven't worked so far. I tried a clean install and restarting my computer multiple times, but no dice. There also don't seem to be any compatibility issues with the most recent version in the release notes.
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I forgot to mention but I'm using Windows 11 Home version 10.0.26100. Other browsers such as google chrome and edge are functioning just fine.
Firefox 140 for Windows has a bug that renders it vulnerable to crashing instantly on startup in the presence of certain third-party DLLs.
A 140.0.1 update is planned to fix the bug, but I don't know the schedule for release. In the meantime, hopefully you can get by with Chrome or Edge.
Thank you for the information. I should be fine until the update arrives.
Firefox 140.0.1 is out, so you can test whether it helps and let us know here or add to a thread on Reddit:
- Release notes: https://www.mozilla.org/firefox/140.0.1/releasenotes/
- To download an installer: https://www.mozilla.org/firefox/all/desktop-release/
- Feedback thread: https://old.reddit.com/r/firefox/comments/1ll0rps/firefox_14001_released_with_hopefully_fix_to/
Alternately, some affected users have worked around the issue by renaming firefox.exe to something different, such as firefox1.exe. If you wanted to try that, the file is usually here:
C:\Program Files\Mozilla Firefox\firefox.exe
Renaming the file will break your normal shortcut, but after renaming, you can create a new shortcut:
- Windows 10: right-click firefox1.exe > Send to > Desktop (create shortcut)
- Windows 11: right-click firefox1.exe > Show more options > Send to > Desktop (create shortcut)
(The next update will create a new firefox.exe in the folder, so you'll need to remember to delete firefox.1.exe and its shortcut after that.)