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Firefox Desktop crashing on startup

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Firefox was working perfectly up until this morning and I'm pretty sure there wasn't a new update today. But now when I open the app a new window will briefly pop up for a fraction of a second and then disappear. Unfortunately this prevents me from accessing troubleshoot mode or crash reports so i can't provide much information on specifics.

I followed the steps here: https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup and they haven't worked so far. I tried a clean install and restarting my computer multiple times, but no dice. There also don't seem to be any compatibility issues with the most recent version in the release notes.

Firefox was working perfectly up until this morning and I'm pretty sure there wasn't a new update today. But now when I open the app a new window will briefly pop up for a fraction of a second and then disappear. Unfortunately this prevents me from accessing troubleshoot mode or crash reports so i can't provide much information on specifics. I followed the steps here: https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup and they haven't worked so far. I tried a clean install and restarting my computer multiple times, but no dice. There also don't seem to be any compatibility issues with the most recent version in the release notes.

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I forgot to mention but I'm using Windows 11 Home version 10.0.26100. Other browsers such as google chrome and edge are functioning just fine.

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Firefox 140 for Windows has a bug that renders it vulnerable to crashing instantly on startup in the presence of certain third-party DLLs.

A 140.0.1 update is planned to fix the bug, but I don't know the schedule for release. In the meantime, hopefully you can get by with Chrome or Edge.

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Thank you for the information. I should be fine until the update arrives.

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Firefox 140.0.1 is out, so you can test whether it helps and let us know here or add to a thread on Reddit:


Alternately, some affected users have worked around the issue by renaming firefox.exe to something different, such as firefox1.exe. If you wanted to try that, the file is usually here:

C:\Program Files\Mozilla Firefox\firefox.exe

Renaming the file will break your normal shortcut, but after renaming, you can create a new shortcut:

  • Windows 10: right-click firefox1.exe > Send to > Desktop (create shortcut)
  • Windows 11: right-click firefox1.exe > Show more options > Send to > Desktop (create shortcut)

(The next update will create a new firefox.exe in the folder, so you'll need to remember to delete firefox.1.exe and its shortcut after that.)

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