Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Firul de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Installing Firefox ESR in Enterprise Enviroments

  • 1 răspuns
  • 0 au această problemă
  • 41 de vizualizări
  • Ultimul răspuns dat de Mike Kaply

WilliCat
WilliCat
more options

Hello everyone,

We have been using Mozilla Firefox ESR (32-bit) in the organization for several years. For installation on our clients, we use "Matrix42 Empirum" as the software distribution tool. All it does is install the MSI of Firefox.

However, for quite some time now (almost 2 years), we have been facing an issue where some installations are marked as successful (Error code 0), but once the MSI installer is automatically closed, files like "firefox.exe" disappear from the installation directory – despite the installation being marked as successful.

The problem doesn’t always occur, but a repair attempt usually resolves the issue.

In addition to Empirum, we also use Defender for Endpoint, but we couldn’t find any clues there.

Is this problem known, or are we the only ones experiencing it?

Hello everyone, We have been using Mozilla Firefox ESR (32-bit) in the organization for several years. For installation on our clients, we use "Matrix42 Empirum" as the software distribution tool. All it does is install the MSI of Firefox. However, for quite some time now (almost 2 years), we have been facing an issue where some installations are marked as successful (Error code 0), but once the MSI installer is automatically closed, files like "firefox.exe" disappear from the installation directory – despite the installation being marked as successful. The problem doesn’t always occur, but a repair attempt usually resolves the issue. In addition to Empirum, we also use Defender for Endpoint, but we couldn’t find any clues there. Is this problem known, or are we the only ones experiencing it?

Toate răspunsurile (1)

Mike Kaply
Mike Kaply
  • Moderator
Echipa Mozilla
more options

I have not heard of this problem. That is surprising.

It might be worth opening a bug at bugzilla.mozilla.org for this so we can work with the installer team.