Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

eToken with FF 100 from snap

  • 3 răspunsuri
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de jonzn4SUSE

przemyslaw5
przemyslaw5
more options

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

Toate răspunsurile (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to rename/remove pkcs11.txt in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

przemyslaw5
przemyslaw5 Deținătorul întrebării
more options

Unfortunately does not help. Still the same - "module cannot be loaded".

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Try downloading another copy of Firefox, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release