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Accessing message filters causes Thunderbird to freeze

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user1639197
user1639197

Thunderbird freezes when I try to create a new message filter. I select 'Message filters' in the menu and the window appears. However, when I select 'new', the window becomes unresponsive.

I think it has something to do with my profile. When I delete the .thunderbird folder, restart Thunderbird, a new profile is created an things work fine. When I migrate to a new OS and copy my .thunderbird folder, the problem persists. Deleting the msgFilterRules.dat of the individual accounts did not help.

Here are the messages from my terminal:

USER@COMPUTER_NAME:~$ thunderbird -safe-mode

(I'm using safe mode with addons disabled and reset toolbars/controls.)

1557173677947 addons.xpi WARN Can't get modified time of /usr/lib/thunderbird/features/wetransfer@extensions.thunderbird.net

(Now I select 'Message filters' and 'new'. The following line keeps repeating every few minutes.)

JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/nsPrompter.js, line 340: NS_ERROR_NOT_AVAILABLE: Cannot call openModalWindow on a hidden window

At this point I'm pretty clueless. Any help is appreciated. Thanks in advance!!

Thunderbird freezes when I try to create a new message filter. I select 'Message filters' in the menu and the window appears. However, when I select 'new', the window becomes unresponsive. I think it has something to do with my profile. When I delete the .thunderbird folder, restart Thunderbird, a new profile is created an things work fine. When I migrate to a new OS and copy my .thunderbird folder, the problem persists. Deleting the msgFilterRules.dat of the individual accounts did not help. Here are the messages from my terminal: USER@COMPUTER_NAME:~$ thunderbird -safe-mode (I'm using safe mode with addons disabled and reset toolbars/controls.) 1557173677947 addons.xpi WARN Can't get modified time of /usr/lib/thunderbird/features/wetransfer@extensions.thunderbird.net (Now I select 'Message filters' and 'new'. The following line keeps repeating every few minutes.) JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/nsPrompter.js, line 340: NS_ERROR_NOT_AVAILABLE: Cannot call openModalWindow on a hidden window At this point I'm pretty clueless. Any help is appreciated. Thanks in advance!!

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Wayne Mery
Wayne Mery
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Migrating from what OS? To what OS?