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Firefox does not recognize SSL Certificate issuer Entrust Certification Authority – L1K, but Entrust Certification Authority – L1C is ok?

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We have a new Entrust SSL Certificate with issuer Entrust Certification Authority – L1K which Firefox does not recognize. Internet Explorer and Chrome are ok.

On a different system we have an Entrust SSL Certificate with issuer Entrust Certification Authority – L1C which is ok with Firefox.

We have a new Entrust SSL Certificate with issuer Entrust Certification Authority – L1K which Firefox does not recognize. Internet Explorer and Chrome are ok. On a different system we have an Entrust SSL Certificate with issuer Entrust Certification Authority – L1C which is ok with Firefox.

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Did you verify that all intermediate certificates are installed on the server?

You can inspect the certificate chain via a site like this: