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Firefox for Amazon FireTV updated, now not working?

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  • 3 have this problem
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  • Last reply by Paul

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This morning I was offered an update for Firefox browser via Amazon's FireTV. Now anytime I try to view any website, even google.com, only a solid white screen appears with a small square with two circles within the square on the bottom left corner of the screen. Amazon's SILK browser still works perfectly fine as well as every other app (Netflix, Prime Video, Hulu, etc...) on the FireTV. Anyone else experiencing any problems with FireTV's Firefox browser? I cannot find a place on this site to report the error either, can someone please direct me to the proper place. Thank you in advance!

This morning I was offered an update for Firefox browser via Amazon's FireTV. Now anytime I try to view any website, even google.com, only a solid white screen appears with a small square with two circles within the square on the bottom left corner of the screen. Amazon's SILK browser still works perfectly fine as well as every other app (Netflix, Prime Video, Hulu, etc...) on the FireTV. Anyone else experiencing any problems with FireTV's Firefox browser? I cannot find a place on this site to report the error either, can someone please direct me to the proper place. Thank you in advance!

Chosen solution

Hi

From the Amazon Fire TV home screen, select Settings, then Applications and Managed Installed Applications. Find Firefox in the list and select Clear Cache.

Does this fix this issue?

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Chosen Solution

Hi

From the Amazon Fire TV home screen, select Settings, then Applications and Managed Installed Applications. Find Firefox in the list and select Clear Cache.

Does this fix this issue?