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HELP! FF opens muliple tabs when I try to download a document

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  • 1 has this problem
  • 8 views
  • Last reply by HG.AVis

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I log into my Uni remote Library link, choose the paper I want, click download and the begins opening tabs 20-30 or more, but the document doesn't download. I can't stop it happening. I have to close Firefox or 'end task' in Task Manager. Any ideas?

I log into my Uni remote Library link, choose the paper I want, click download and the begins opening tabs 20-30 or more, but the document doesn't download. I can't stop it happening. I have to close Firefox or 'end task' in Task Manager. Any ideas?

Chosen solution

Unfortunately, Firefox has been assigned to open a content type it can't handle. To clear that up, see the steps in this article (not the complete Refresh, try the other suggestions): Firefox repeatedly opens empty tabs or windows after you click on a link.

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Transferring to the Firefox support forum from Thunderbird.

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Chosen Solution

Unfortunately, Firefox has been assigned to open a content type it can't handle. To clear that up, see the steps in this article (not the complete Refresh, try the other suggestions): Firefox repeatedly opens empty tabs or windows after you click on a link.

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It has turned out to be a much simpler a fix. The Default App list in Windows control panel had been changed for .PDF files from Adobe to Firefox. Don't know how, a techie friend tells me this can happen sometimes with rogue apps (I'm not adventurous) or on a Window update. So...

I went into settings, searched for Default App, amended the entry in the list for .PDF files BACK to Adobe and it was all fixed!

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But thanks for your attention! It could have got very sticky! I have gigabytes of .PDF files downloaded for my research. :0