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Solved Archyvinta

SSL mistake

ogolubenko

Hi, i cant visit the page i added screenshot! The web site PAxum.com is work, but when i PUsh the buttom LOG IN and appear lines to enter email and password, when i fill everything and puch Enter... the next page i see... its what i Add screen shot. I tried to fix it by myself, and checked the WEB site jn HERE https://www.ssllabs.com/ssltest/analyze.html?d=secure.paxum.com It seems secure, i dont know how to fix it. Can you help me?

Hi, i cant visit the page i added screenshot! The web site PAxum.com is work, but when i PUsh the buttom LOG IN and appear lines to enter email and password, when i fill everything and puch Enter... the next page i see... its what i Add screen shot. I tried to fix it by myself, and checked the WEB site jn HERE https://www.ssllabs.com/ssltest/analyze.html?d=secure.paxum.com It seems secure, i dont know how to fix it. Can you help me?
Skaityti atsakymą kartu su kontekstu

Chosen Solution

If you start Firefox in Safe Mode, does this happen? What add-ons do you have installed? What about security software?

All Replies (5)

Here is screenshot of the problem

Unfortunately FF can't diagnosis site login issues you will have to contact them to find out what happened.

Chosen Solution

If you start Firefox in Safe Mode, does this happen? What add-ons do you have installed? What about security software?

ogolubenko, please ignore the reply by WestEnd

The SSL_ERROR_ACCESS_DENIED_ALERT can occur for some different reasons it seems according to search engine search.

One thread had a Firefox 57.0 user get this and found changing security.tls.version.max from 4 to 3 seemed to have worked for the site.

Only thing is Firefox 60.0 was the earliest Release to have security.tls.version.max set at 4 for default which is TLS 1.3 so the poster likely modified the preference earlier on.

/questions/1177231

Modified by James

Thank you guys, i will contect the website