Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Device syncing

  • 1 reply
  • 6 have this problem
  • 10 views
  • Last reply by guigs

more options

I am not syncing any devices but I recieved an alert that a device is syncing my account. How do I identify that device?

I am not syncing any devices but I recieved an alert that a device is syncing my account. How do I identify that device?

Chosen solution

HI Anuck, There are two things that can be done:

  1. Go to the sync account listed on your Firefox Browser and click on "Manage..."
  2. In order to disconnect unwanted devices, change the password. However this will remove all devices from the account.

Also to note, if there is a listed account in this preference about:preferences#sync an account is indeed attached.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

HI Anuck, There are two things that can be done:

  1. Go to the sync account listed on your Firefox Browser and click on "Manage..."
  2. In order to disconnect unwanted devices, change the password. However this will remove all devices from the account.

Also to note, if there is a listed account in this preference about:preferences#sync an account is indeed attached.