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Problem with configuration mail account

  • 2 replies
  • 6 have this problem
  • 4 views
  • Last reply by kadkarol

kadkarol
kadkarol
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I can't add an email account on phone ZTE Open C due to an untrusted certificate. Is there a way to solve this?

I use metod from site : http://wiki.mozfr.org/Adding_CA_to_FirefoxOS

Vierification certificate is invalid. I get the message does not provide information about their owners.

I can't add an email account on phone ZTE Open C due to an untrusted certificate. Is there a way to solve this? I use metod from site : http://wiki.mozfr.org/Adding_CA_to_FirefoxOS Vierification certificate is invalid. I get the message does not provide information about their owners.

Chosen solution

The problem was solved. My provider gave me the name of the IMAP server with a signed certificate. Now Sync works:)

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All Replies (2)

Ralph Daub
Ralph Daub
  • Locale Leader
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Hi kadkarol,

I understand that you are having difficulties syncing your Email account with your Firefox OS device.

Please reply to this message with the following information:

  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • What is the Email provider that you are having difficulties with? Do you encounter this error with other Email providers as well?
  • Please provide the exact steps to reproduce the issue you are encountering.

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

- Ralph

kadkarol
kadkarol Question owner
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Chosen Solution

The problem was solved. My provider gave me the name of the IMAP server with a signed certificate. Now Sync works:)