Hi arunpd, Thank you for your question, I understand that there are a few issues, however in regards to the updates the most up to date version available version at this time is version 1.3.

I also recommend that you reach out to your place of purchase for more assistance.

Thank you!

Thanks for the reply. However, my first problem is how do I find which version of FF OS is installed on my phone. There is no way of knowing that.

Any help appreacited in that regards..

Arun

Hi arunpd,

I'm sorry to hear that you are having issues updating your new Intex Cloud Fx with Firefox OS to the latest version available.

The OEMs (Original Equipment Manufacturer) develop and release device-specific builds of Firefox OS.

In this specific case, Intex optimized and modified the Firefox OS code for the Intex Cloud Fx device. Intex also manages the release of new updates, so you may find more information about this device-specific issue by contacting the Customer Support department for Intex directly.

You may also try doing a system reset on your device.

Warning: Resetting your phone will delete all data stored on the device, including apps, calendar data, email accounts, and settings.

To reset the device, follow these instructions:

1. Open the Settings application.
2. Tap on the Device Information button.
3. Tap on the More Information button.
4. Tap on the Reset phone button.
5. Tap OK to reset your device.

I hope you find this information useful. Please let us know if you have any other questions about your new Firefox OS device! =)

Thanks,

- Ralph