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Warning: Potential Security Risk Ahead

Hello, One of my customers reported the following message when attempting to view an email in FF browser: “Warning: Potential Security Risk Ahead Firefox detected a pot… (ler mais)

Hello, One of my customers reported the following message when attempting to view an email in FF browser:

“Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to go.planmember.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.”

Here's the link: https://pages.planmember.com/index.php/email/emailWebview?md_id=40957

We haven't seen any reports from IE, Chrome or Safari.

Any clues as to why?

Asked by AMenefee4 5 horas atrás

Last reply by jscher2000 - Support Volunteer 4 horas atrás

Problems with firefox login details

Hello, I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in … (ler mais)

Hello,

I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in with my details. Now I am seeing all of my father's login credentials when I am logged in to my firefox account at my home. I am not sure how it happened but I would like to not see my father's credentials for every website. Thank you.

Asked by losimantom 22 horas atrás

Last reply by Dropa 21 horas atrás

my website jimmchughphotographs is nolonger loading on Firefox or my computer, saying it's not secure.

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just notic… (ler mais)

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

Asked by jim372 2 dias atrás

Last reply by cor-el 2 dias atrás

primary password

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary p… (ler mais)

bold textI forgot my primary password on my PC and I have my account synced with my phone and i still have access to my passwords from my phone. can I reset the primary passsword on the PC then re- sync it with my phone to restore all the login information? or would it also get deleted from my phone?

Asked by youssefaref0 2 dias atrás

Last reply by cor-el 2 dias atrás

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (ler mais)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 mês atrás

Last reply by Randy C. 2 dias atrás

I would like someone to take control of my PC to check if I have setup Firefox completely? Please Pensioner this is all new to me, thank you.

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where t… (ler mais)

I am new to Firefox and I have no idea if I have setup everything correctly to secure my PC? As a Pensioner I am finding this extremely difficult and have no idea where to or how to get to any of the pages in Firefox to check if I have correctly secured my PC? Please would someone be kind to take control of my PC and check for me please? I would be most grateful for you kind assistance herewith.

Many thanks to all those who take the time out to assist others, we appreciate your time and kindness.

Thank you

Asked by lyndar1 2 dias atrás

Last reply by thesilverhornet 2 dias atrás

When will TLS 1.0 won't be supported without exception?

Hi Firefox team, I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-ena… (ler mais)

Hi Firefox team,

I searched online about TLS 1.0 support history events. Looks like Firefox previously (around year of 2020) stopped supporting TLS 1.0, but later re-enable it to support some goverment TLS 1.0 website for COVID reason.

We now have a website(based TLS 1.0). That site is no longer available on Chrome, but it's still available on latest Firefox version by today(Mar 21, 2023). I'd like to know do you have a plan to officially stop supporting TLS 1.0 website again without exception? If so, when will it happen?

Thanks

Asked by renyinick2 3 dias atrás

Last reply by jscher2000 - Support Volunteer 2 dias atrás

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. What do I do now? If I click on Firefox, I get the same message

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. I get the same message if I try Firefox. What do I do now? … (ler mais)

I got a "Secure connection failed during a connection to duckduckgo.com. I am using WIN xp and Mypal browser. I get the same message if I try Firefox. What do I do now?

Asked by neuend1 3 dias atrás

Last reply by TyDraniu 3 dias atrás

Account recovery key

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happeni… (ler mais)

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

Asked by Charli 5 meses atrás

Last reply by Moshe 3 dias atrás

Getting a list of saved logins

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox… (ler mais)

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox itself). I now want to use a different email address (gmail or something more generic), since there's a slight possibility that my current email provider may not exist in the future. Is there a way to get Firefox to give me a complete list of all website logins that use this specific email address? (I don't care about passwords, I just need to know which sites I have to change.)

Asked by cmills31 4 dias atrás

Last reply by cor-el 3 dias atrás

Lost access to our store account and cannot update our Browser Extension anymore

Hi there, I am the product manager of a browser extension on your store Our former CTO has lost access to the store a while ago (we no longer find the two-steps authent… (ler mais)

Hi there,

I am the product manager of a browser extension on your store

Our former CTO has lost access to the store a while ago (we no longer find the two-steps authentification device and we have lost the backup codes as well), which means that we can no longer update our browser extension because we can no longer login as the admins of that product.

I know that you indicate in your documentation - see screenshot - that you cannot help if we no longer have the backup codes. But I prefer to contact you anyway because we are currently blocked and can no longer manage our own product.

Please, would it be possible to get in touch with me and indicate the next steps recommended to us?


Best wishes,

Anthony

Asked by anthony.b 4 dias atrás

Last reply by cor-el 3 dias atrás

Firefox keeps sending telemetry data despite being deactivated

Hi all, I have stumbled upon an issue. I am running the 111.0 (64-bit) Firefox desktop version and I have deactivated all telemetry options under 'Firefox Data Collectio… (ler mais)

Hi all,

I have stumbled upon an issue. I am running the 111.0 (64-bit) Firefox desktop version and I have deactivated all telemetry options under 'Firefox Data Collection and Use'.

However, the browser keeps attempting to send telemetry data, calling: "incoming.telemetry.mozilla.org", which I have blocked with custom DNS filtering.

I am quite disappointed by this and somewhat perplexed that this is happening given that the browser doesn't seem to be respecting the fact that I disabled all 'Firefox Data Collection and Use' options? Why is this happening and how can I fully deactivate telemetry collection beyond this?

Asked by Hall P 5 dias atrás

Last reply by cor-el 5 dias atrás

Stupid puzzle button

I am unable to remove the Stupid puzzle button. From what i read it's intended. Each time more companies act more and more overbearing, fortunately we have variety. As … (ler mais)

I am unable to remove the Stupid puzzle button. From what i read it's intended. Each time more companies act more and more overbearing, fortunately we have

variety.

As i found no solution, i am removing the application. And severely criticize it with those whom i speak and suggest a change.

Asked by filipe_m_s 6 dias atrás

Last reply by cor-el 6 dias atrás

Any Word on Stopping Floating Videos yet ?

Any word on stopping floating videos yet ? Nothing I have ever tried or posted about here works. Ya'll have had enough time to solve that -- what's the scoop … (ler mais)

Any word on stopping floating videos yet ? Nothing I have ever tried or posted about here works. Ya'll have had enough time to solve that -- what's the scoop ?

Asked by JoeJupa 6 dias atrás

Last reply by cor-el 6 dias atrás

2 step authentication

Good day, I am trying to activate the two step authentication , I downloaded the app mentioned in your article , I scanned the qr , But when I enter the security code I … (ler mais)

Good day,

I am trying to activate the two step authentication , I downloaded the app mentioned in your article , I scanned the qr , But when I enter the security code I receive this message (incorrect two-step authentication security code). Note : I tried many times

Thanks

Asked by rad_emad2000 6 dias atrás

Last reply by cor-el 6 dias atrás

reset my Firefox password

Dear Help, I am trying to log in to my Pocket account as I normally do. However, the password to Pocket seems to have changed to my Firefox password. Could I ask how… (ler mais)

Dear Help,

I am trying to log in to my Pocket account as I normally do. However, the password to Pocket seems to have changed to my Firefox password.

Could I ask how I could change my Firefox password, please?

Yours Marek

Asked by MAREK_WES 6 dias atrás

Last reply by cor-el 6 dias atrás