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Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (ler mais)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Colocada por Ana Patrícia Paquete 9 horas atrás

Última resposta por jscher2000 - Support Volunteer 7 horas atrás

Accidentally disabled pop ups on site

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions o… (ler mais)

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions of the site stopped working because it requires the user to confirm their decision via the pop up window. I'd like to know how to revert this. I've given the site special permissions for pop ups and it hasn't worked.

Colocada por Hospitalier 1 dia atrás

Última resposta por jscher2000 - Support Volunteer 1 dia atrás

Blocking of strange site in Firefox by Malwarebytes

Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json -Soft… (ler mais)

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json

-Software Information- Version: 4.6.12.323 Components Version: 1.0.2309 Update Package Version: 1.0.84577 Licence: Premium

-System Information- OS: Windows 10 (Build 19045.4355) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: RiskWare Domain: zeewhaih.com IP Address: 139.45.197.245 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


(end)

Should I be worried about this?

Thank you Dave

Colocada por Dave 2 dias atrás

Última resposta por jonzn4SUSE 2 dias atrás

Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (ler mais)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Colocada por Lisa Corricello-McDowell 5 dias atrás

Última resposta por cor-el 2 dias atrás

How to recover/save my history if I deleted my history

If I delete my history of the websites I go on is there a way to either restore it or store it some place else in case I want to see it at a future time? Can I also do it… (ler mais)

If I delete my history of the websites I go on is there a way to either restore it or store it some place else in case I want to see it at a future time? Can I also do it If I delete my emails and I would like to see certain emails, again in the future? I use mostly Yahoo and Gmail? I'm using Windows 10.

Thanks

Colocada por jkbania 1 mês atrás

Última resposta por coldpaut 2 dias atrás

When will the new version of Firefox fixing the PDF reader vulnerability be rolled out?

When will the new version of Firefox fixing the PDF reader vulnerability be rolled out? Unless there is some patch one needs to re-install a non-vulnerable version. htt… (ler mais)

When will the new version of Firefox fixing the PDF reader vulnerability be rolled out?

Unless there is some patch one needs to re-install a non-vulnerable version.

https://www.cisecurity.org/advisory/a-vulnerability-in-mozilla-pdfjs-could-allow-for-arbitrary-code-execution_2024-046

https://support.mozilla.org/en-US/questions/1333222

Colocada por a.morgulis 5 dias atrás

Última resposta por jscher2000 - Support Volunteer 4 dias atrás

Firefox DoH fails on Linux Mint XFCE and Fedora Kinoite

Hello, By default, DoH fails on Max Protection in the latest OS versions listed above. The workaround I've discovered is using https://1.1.1.1/dns-query, but I would rath… (ler mais)

Hello, By default, DoH fails on Max Protection in the latest OS versions listed above. The workaround I've discovered is using https://1.1.1.1/dns-query, but I would rather use the default settings.

Colocada por coreywolfhart 1 semana atrás

Última resposta por jonzn4SUSE 5 dias atrás

Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was acce… (ler mais)

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Colocada por grindart3 1 mês atrás

Última resposta por coffeelover101011 6 dias atrás

Ödeme Sayfası yönlendirme hatası

Merhaba İnternet üzerinden yaptığım alışverişlerde ödeme sayfası bölümünde beyaz sayfada kalmaktadır, java devreye girmeyip ödeme bölümünü onay sayfasına yönlendirme yap… (ler mais)

Merhaba

İnternet üzerinden yaptığım alışverişlerde ödeme sayfası bölümünde beyaz sayfada kalmaktadır, java devreye girmeyip ödeme bölümünü onay sayfasına yönlendirme yapmıyor beyaz sayfa olarak kalıyor.

mecburi bu durumlarda başka tarayıcı üzerinden girip yapmak zorunda kalıyorum.

bu konuda yardımcı olursanız sevinirim yoksa sevdigim tarayıcmı değiştirmek zorunda kalacagım

Colocada por husamettintezcan 6 dias atrás

Última resposta por cor-el 6 dias atrás

My account was "used to sign in to Firefox on a MacOSX10.15 on Sunday, May 5. It was not me.

I had someone breaking into a number of my accounts. They used my account to sign into Firefox. And I got an account authorization code, but I'm afraid to use the email … (ler mais)

I had someone breaking into a number of my accounts. They used my account to sign into Firefox. And I got an account authorization code, but I'm afraid to use the email in case it is them getting more info!!

Colocada por ccg14 1 semana atrás

Última resposta por Amelia 1 semana atrás

Disable Automatic Updates In Firefox Version 125.0

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to … (ler mais)

For System Administrative reasons, I want to disable automatic Firefox updates. Firefox can ask me if I want to install an update, but I get to choose whether or not to update.

Colocada por jhughey 1 semana atrás

Última resposta por Agent virtuel 1 semana atrás

Primaey email hacked

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password.… (ler mais)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

Colocada por Paul Ellis 1 semana atrás

Última resposta por jscher2000 - Support Volunteer 1 semana atrás

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still...

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and s… (ler mais)

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still, clean everything... spinning forever...

I try my Firefox at mobile, that works. I need Firefox working on this. Cant use Chrome...

Help!

Colocada por Arquivos Pessoais 1 semana atrás

Última resposta por James 1 semana atrás

recaptcha problem

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck… (ler mais)

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Colocada por MOVIE BOSS 1 semana atrás

Última resposta por cor-el 1 semana atrás

Yahoo email

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure". Not sure what to … (ler mais)

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure".

Not sure what to do to get rid of it.

Colocada por pbcb8835 1 semana atrás

Última resposta por zeroknight 1 semana atrás